B2C Furniture

B2C Furniture

 Verifiedb2cfurniture.com.au
B2C Furniture
4.6

816 reviews

PositivevsNegative
91% · 74558 · 7%

Reviews

816 reviews
Riz
RizSydney, NSW2 posts
  Online store

Perfect as we expected

We bought two Bella queen beds and we are loving them.
Especially my Son Alvin. I can't tell how happy he was with his bed.
The day the bed arrived he was very excited and helped me put up the bed together.
He is an early bird but that day he didn't sleep until we put up his new bed and as we expected the quality of the bed is very good.

From ordering to delivery the customer service was exceptionally well. Show reply

Preeti Kalra
Preeti KalraMelbourne3 posts
  Online store

Love love love the furniture!!! Highly recommended

I bought Gaudi 7PCE Hardwood Dining Set | Walnut | Navy Blue, Paris 2PCE Hardwood Coffee & Lamp Table Set | Walnut and Paris Hardwood TV Unit | Entertainment Unit | Walnut. The furniture is gorgeous and too solid that it will last really long. I would highly recommend this shop.
Big thanks to their Customer Service team for sending me the product pics that helped me decide to buy the furniture. Else it would have been hard to buy the things online without actually seeing them. Show reply
Lauren
LaurenGreater Melbourne (Outer), VIC5 posts
  Physical store

Good quality

Store had what I wanted. Furniture was reasonably easy to assemble. Furniture is attractive. Delivery took a long time due to Covid-19 Show reply
Renae
Renae
  Physical store

Great bunks

Great solid bunks. My daughter loves them. Easy to assemble. Reasonable price. Can transform into a double bed when my daughter gets older. Show reply
Burak
Burak
  Online store

Perfect Product!

4-5 months ago I bought a Bella Daybed and it has been perfect! The bed itself is perfect for sleeping (obviously) and well as using it as a couch throughout the day!! I would recommend it to others and I’m sure they’d enjoy it too! Show reply
Margaret L
Margaret LGreater Melbourne (Outer), VIC3 posts
  Online store

Satisfied Customer

Best customer service l have ever had. Product was great quality. Had to assemble but was so easy. Very satisfied! Show 2 replies
Flow W.
Flow W.Sydney, NSW
  Online store

Finn dining table

This is a very good table.It is very stylish and strong it was easy to assemble.
A table makes the house bright.
 Show reply
Jacqui R.
Jacqui R.Greater Melbourne (Metropolitan), VIC
  Verified Online store

Very impressed. It is exactly what we had hoped for!

Grey Bella 2 seater just arrived
Looks so great!
Service is friendly and professional, organised and easy to navigate the purchase online
Importantly it is very comfortable Show reply
Dawn
DawnGreater Melbourne (Metropolitan), VIC
  Online store

Perfect table & chairs!

The website was easy and the customer service fantastic. I rang to ask a couple of questions and they kindly took photos and emailed through, outstanding! Easy to deal with and quality furniture - value for money! Show reply
Cheryl T.
Cheryl T.4 posts
  Online store

Love it

Easy. Little expensive to put together. Cost I had not factored in store easy to navigate value for money love my new bedroom suite. Looks great in my bedroom Show reply
shenny
shenny3 posts
  Online store

Excellent quality!

I'm happy with my new armchair I bought. The quality it's amazing the wood is really good quality it's really a wood not the cheap one. Show reply
Mark G.
Mark G.3 posts
  Online store

Amazing quality furniture

Was very good experience we love our bedroom package the timber is amazing quality and solid timber for the price we paid best in the market Show reply
Johanne T.
Johanne T.2 posts
  Online store

Great bedside table, very sturdy and exactly as shown in the picture

Stunning beside table made of good material. A quality piece that will last! Very easy to pick up from the location also. Show reply
Cate
CateGreater Melbourne (Metropolitan), VIC3 posts
  Online store

I adore my new sofa!! Stunning colour

I received my beautiful new sofa this week and I am absolutely thrilled. I was a little anxious purchasing a lounge online, but Stage 4 lockdown Melbourne left me with no other option . The online experience was seamless. My order was followed up directly with a call confirming my delivery date ( only had to wait 1 week). Assembly involved screwing in 5 legs to the base (super easy). My sofa is perfect in my lounge room, so comfortable and very reasonable priced. I’m utterly delighted with my B2C experience Show reply
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Kathryn
KathrynSydney, NSW
  Online store

Attractive and sturdy bunks

We purchased the Myer triple bunks for my daughter. We ordered via phone and due to demand and Covid were told it would be about 6 weeks before it would be shipped. In fact it arrived a week or two earlier than expected!

My husband and I constructed the bunks one afternoon/evening (it’s definitely a two-person job). I recommend *not* installing the ladder until after you’ve installed the lower mattress.

The materials are fantastic quality and my daughter just loves it! Show reply

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Emma M.
Emma M.Greater Melbourne (Outer), VIC
  Online store

Hassle free purchase of amazing quality

After searching online for a new bed during the Melbourne lockdown I discovered the B2C Furniture website.
Their website had great imagery, descriptions and measurements making it easy for me to decide without being able to physically see the bed.
Easy to order and pay online. And was delivered within the week.
We are hugely impressed by the quality of our new king size bed and bed side tables . It is beautifully made and feels nice and solid.
The pricing was incredible for quality like this. I would highly recommend. Show reply
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Matt
Matt
  Online store

Good coffee table

Coffee table came in good condition as expected and easy enough to put together. Glass edges were smooth, not sharp. Delivery easy to accept but not the cheapest. Overall happy with the purchase. Show reply
Jenny B.
Jenny B.
  Online store

Value for Money!!

Amazing customer service!! When I rang they happily went and provided me with extra measurements to ensure the TV unit would fit the space. They also helped provide delivery options outside of the advertised options. Show reply
Debs N.
Debs N.Greater Melbourne (Metropolitan), VIC
  Online store

Fantastic service

Sofa is just like the photos! Love the blue colour I call it Tiffany Blue! Quality is great! Assembly was simple! I just love it! Locally made is a huge bonus! I like to support local businesses especially in the current climate! Show reply
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RAB
RAB
  Online store

Great product and wonderful service

Very easy to navigate to find what I needed and the process of shopping online was very easy.
Received great service to get my purchase which was a Double bed with a trundle, delivered, they had to travel over 200km. Recommend B2C Furniture Online store to anyone, they are very helpful. Show reply
Francesca
Francesca7 posts
  Online store
NJD
NJD
  Online store

Fantastic product and service

We were very satisfied with the service we received from B2C furniture when purchasing our Myer Bunk bed. The product is excellent - very sturdy and attractive - and the customer service at B2C furniture was outstanding. The delivery was on time as promised and the staff were extremely helpful over the phone. This was an interstate delivery and I would shop at B2C again. Show reply
Nancy
NancyGreater Melbourne (Metropolitan), VIC2 posts
  Online store

Beautiful bedframe

I bought the Meyer Bedframe with under storage drawers and they are amazing quality. Very very sturdy and so easy put together. Customer service is fantastic too. I have recommended B2C Furniture to everyone I know. Love it! Show reply
Raymond
RaymondSydney, NSW
  Online store

Ideal furniture

I was looking for a round glass topped table with pine frame and chairs. The Bella 5 piece setting was just what I wanted and I was very happy to find matching coffee table and lamp table Show reply
EMA
EMASydney, NSW
  Online store

Easy to build but very unstable

King size bed very easy to build and well packaged. Excellent customer service, friendly and helpful staff, including the delivery, scheduled to suit us.
The bed is very unstable and moves every time one makes a small movement which makes it very uncomfortable - I wouldn’t recommend it.
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Maribel
MaribelGreater Melbourne (Outer), VIC
  Physical store

Excellent Service and Very friendly Staff

I visit the store early this year, and found what I was looking for very easily, and made the purchase, the staff was very helpful and friendly.
I am a happy customer.
We have not been able to use the furniture yet, but I will let you know if I am not satisfy with the purchase.
The furniture was easy to assemble with no problem. Show reply
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Happy
HappyGreater Melbourne (Outer), VIC
  Online store

Exceptional

Thank you team at B2C. Your outstanding customer service made purchasing so easy. Nothing was an issue. The products were better than I expected. Would highly recommend to my friends Show reply
Gareth
Gareth
  Online store

Super couch

We ordered the couch online and are extremely happy with the quality as we don’t live near the showrooms. Would definitely use b2c furniture again.
Thanks to all the team Show reply
Shweta Kishore
Shweta KishoreGreater Melbourne (Inner), VIC
  Physical store

Perfect solid timber bed

I purchased an excellent solid wood bed from the store. Customer service was great and bed was delivered on time. The staff went out of their way to ensure I had a smooth experience with assembly and followed up. Great buy and great service. Show reply
Suresh
Suresh
  Online store

Amazing Bella Sofa Set

I purchased the Bella sofa set and I was very impressed with the quality and service of the product. The staff were extremely friendly and professional and I was always kept up to date with the status of our order. I highly recommend B2C Furniture and will certainly purchase from them again in the future. Show reply
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Polly
Polly
  Online store
Emily
EmilyGreater Melbourne (Inner), VIC
  Physical store

Excellent service & products

We couldn’t recommend them enough, easy pick up or delivery option. Product true to online images. Colour of wood is consistent. Very happy customers, we even had fun assembling the furniture.All the tools that came with it were helpful but the numbering system was really easy.

The store is easy spacious and it helped us to see the range of products set up, true to size. We looked everywhere online for the perfect glass top tables and we found them at B2C. Thank you. Show reply

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Renee
Renee2 posts
  Online store

Beautiful colour and comfortable also

Great customer service. Very easy to order, delivered quickly, and exactly what I was looking for. Very happy. The blue colour is really beautiful and the legs were easy to put on. Love my couches! Show reply
Param Paramanathan
Param ParamanathanGreater Melbourne (Outer), VIC
  Physical store

Excellent

It was very easy to navigate.
I found what I wanted within few min.
The quality was excellent.
It was easy to assemble, but I was not told that the legs were underneath the sofa set. I had to contact the store to find out where the legs were.
That was the only issue I had. Show reply
Maria C.
Maria C.2 posts
  Online store

Bedside Table Love

These bedside tables are the best. Solid, great mid century modern design at a fantastic price for solid wood. Communication with staff was excellent and my delivery was superfast. I am so thrilled with these. I had been looking for 6 months. The customer experience from online purchase to delivery was seemless and given the current Covid difficulties I can't thank you enough. It has given me such pleasure during lockdown. Show reply
Jes
JesSydney, NSW2 posts
  Online store

Pretty but that's about it

Omg when this bed finally arrive 2 months ago I was so happy with it I lived it till it come to opening and putting everything together to find that 2 of the slats were split and broken so I complain and get 2 more sent to me to arrive split and broken too, I was so annoyed I just didn't care I went and brought replacements myself so fast forward to now and now the rest of the slats are splitting and the middle support leg slides out and concaves it's a pretty bed but the wood is cheap and thin.. now I have to buy a new bed already when I just bought one don't waste your time
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Bennett
BennettGreater Melbourne (Outer), VIC
  Online store

Gorgeous dining room set!

I purchased the gaudi dining room set in navy blue- it takes two to assemble but was so easy and looks stunning. The chairs are extremely comfortable and it feels good knowing that it’s sustainable wood - quick delivery as well Show reply
Jasmina
JasminaGreater Melbourne (Outer), VIC
  Physical store

Excellent and I was very happy with customer service

I have purchased double bed for my son which he loves it. Unfortunately mattress that I bought was damaged during delivery but with excellent customer service it was soon replaced with the new one! I’m actually looking at the same bed to purchase again, but for my mum’s bedroom. So there you go, going back as I was satisfied with the purchase and customer service! Show reply
Sean
Sean5 posts
  Verified Online store

Substandard

Be sure you want what you buy. They won’t give you a 100% refund, even if the good haven’t been sent to you yet. Substandard service. Poor service. Poor. Poor. Poor. Poor. Although to their credit the partial refund for the item I never received was processed quickly...
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Barbara
BarbaraSydney Surrounds, NSW4 posts
  Online store

Love my Dining Table & Chairs

Saw & ordered the Bella Dining table & chairs on line. The staff were wonderful organising delivery to NSW Central Coast during covid lockdown. I assembled myself just needed help lifting the table. Show reply
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