Reviewer Photos & Videos
All great! No further words required really. One of the best online transactions I have experienced.
The phone conversations were helpful post transaction were also very helpful. Ten out of ten!
Pretty Bed frame and that’s really it.
The purchasing of this bed frame was extremely easy.
Assembling the bed frame was also easy however the bed frame is not strong and firm.
It’s weak and Moves around out of its hinges.
Also the slats that you put the mattress on are so bizarre. There’s like 10+ Slats that you need to screw in on each side with a drill that’s 20 screws!
All up the bed frame is pretty and that’s it.
Very happy with my purchase such great quality I would definitely purchase again Customer Support was very good as well
Am Coming back to shopping here again thanks for GR8 service
So many things went wrong. Extremely disappointed.
First I was told there was minimal assembly required and that I would need any additional tools and would be able to asemble on my own as I flagged I live in my own - we will come back to how wrong this advice was in a moment.
Then the delivery company they appointed to deliver my furniture gave me a window for the delivery and I cleared my afternoon at work to be home - but they decided to come first thing in the morning when I was at work and wouldn’t come back and deliver that day - forcing me to take the next day off work entirely as they...would not give me a delivery window the next day at all. Once furniture was delivered I started assembling the furniture (worse than Ikea furniture to put together ) Everything required full assembly and the bedroom suite required an electric drill which I didn’t have so had to hire someone on Airtasker to help me out together. The dining setting is the most disappointing.
Excellent quality, prompt delivery
Ordered the Bella 3-seater sofa and very satisfied with the quality and make. Sturdy, cushion is firm and no assembly required except attaching the legs. Excellent customer service. Very happy!
Love my new bedroom suite! Really great quality solid wood. Delivery was easy. A bit of a delay due to the restrictions but understandable. Kept me informed all the way.
The chairs I ordered were excellent quality! I am extremely happy with them.We had to put them together, however they were easy and had picture instructions. Look very high quality
Good quality product, prompt delivery
I ordered on the weekend and got a confirmation call that day - prompt, friendly service. Good quality bed, great value for money. Didn't have to wait too long for delivery.
Easy to navigate sight.
Products were good.
Instructions on how to put together could of been better.
Diagrams hard to read properly.
King single mattresses we purchased elsewhere did not fit properly
Length was fine , width of mattress had to be forced into frame.
I am very impressed with the height of the top bunk. It would have been even better if we were able to move the ladder to different locations around the bunk (on the opposite side etc) and if we could have the option to purchase a guard for the lower bunk. I unfortunately had to design something up myself that has scratched the lower bunk which is dissapointing!
Awesome value for money
The display beds are set up beautiful, there was no pressure from the sales lady we roamed around and got to look around ourselves before asking any questions we had. The bed was super easy to assemble and it is excellent quality!
Gaudi Dinning table & Chairs
Bought Gaudi Dinning table and 6 Gaudi Chairs over the weekend, when opened the first two chairs and table are defective and sent email to support and they responded and replaced faulty onces. Response I received from warehouse guys especially from Jeremy was great and Would Likely recommend all friends and Family to shop there..!! Good Luck guys.
Excellent value and quality~!!
Got this Paris Hardwood Queen Bed Frame for our first home.
Very friendly and easy communication.
Been compared to many other brand still B2C comes up on top of value and quality.
Fantastic bed , absolutely love it
Great range of products , was super easy to collect bed and staff were very helpful. The quality of the bed is very good and it looks awesome and assembling it was not hard.
Paris Queen Bed
I ordered a Paris queen bed after months of searching for a bed in Sydney. The staff were really helpful, the delivery was very quick and the price was so reasonable. The bed is of very high quality, very sturdy and looks even better in real life than it did in the photo. Would highly recommend the bed and b2c furniture!
Not what I expected
It wasn't what I expected, when making the bed you have to bend over as it's very low. Also the colour of the bedhead is more like a muddy
dirty creme colour not beige
Bella king single bed
Staff were friendly over the phone. Answered all my concerns and helped me decide by sending extra pictures of the product I wanted. Delivery went smoothly and the product was as described. Unfortunately the bed frame had a hairline crack in it, but staff were helpful and sent me some touch up paint which sorted the problem. I would definitely buy furniture from b2c again. Thanks
Have been looking for a dining table set for a while and am so glad I came across B2C Furniture. The price was so affordable compared with other companies and the quality is always extremely good. I would definitely recommend others purchase from their store. The service we also experienced was great and we were constantly kept up to date.
Can't recommend more highly
I needed to move apts quickly due to personal circumstances and was looking for a bedroom set that was sturdy and well built, but wouldn't break the bank. That's what I got with B2C furniture. I purchased the set purely online and wasn't quite sure what to expect but the team were excellent, keeping me updated each step of the way and responding within hours to my enquiries. I even needed the set to be delivered on my moving in weekend from interstate and B2C were happy to accommodate. Assembly is required but I was more than happy to do that with the great prices. My bedroom set looks even better in real life and I've had absolutely no issues with it. Can't recommend these guys more highly.
Taking legal action.
I purchased a bed with a trundle which was advertised as a king single. There was a delay with the delivery, once the delivery arrived one of the boxes was the wrong colour, when they finally fixed up the order and resent another box, the main piece in the box was damaged which I was told would take another month before I'd receive a replacement and if that wasnt bad enough once I put the bed together the trundle wasn't a king single, it was actually a single bed advertised as a king single.
The response I received when I called was there was ...dimension shown and there was a photo of the mattress and yes I saw the dimensions and photo of the mattress however, like all mattresses they all look the same and as for the measurements to the average person they don't need to worry about measurements when they are following the disciption which was a king single. I contacted consumer affairs and fair trading nsw. I was told that the description of the ad and what I was given was a false and misleading claim, legislation: Australian consumer law section 18. I contacted my lawyer to confirm this and now I will be taking legal action. Both my children have been sleeping on the floor because of this companies incompetence. If you don't want a headache stay away from this company.
Questions & Answers
Do these chairs come in the light timber and white or off white?
I am after Bella sofa 3 seater. Are there any other fabric options available, do you have store in Sydney where I can have a look at the fabric or a fabric samples sent out to Sydney.
Hi, just want to check do you still have Bella-sofa bed?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.