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B&D Doors and Openers

B&D Doors and Openers

3.6 from 132 reviews · View Statistics

Reviews

4.1

93 reviews
  • Product Quality
    4.3 (84)
  • Return Claim MadeYes · No (93)
  • Job Satisfaction
    4.3 (80)
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Troy

TroyAdelaide

  • 12 reviews
  • 4 likes

Customer Service not worth 1 star

published

What a useless incompetent bunch. Not the staff members fault but b&d you really need to train your staff so the left hand has some idea what the right hand is doing. I have always had b&d products in the past and never had to deal with any problems apart from with this new door. Nothing but problems and getting it looked at..... 3 weeks later , multiple calls, taken time of work to meet a technician (if you could call him that) who had no idea what he was looking at..really! I would not recommend your product to my worst enemy. Still a dozen calls being told something different each time or a different person will call me back... 3 weeks later and no closer to having a door that functions... What a joke!

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BND Team MemberB&D Garage Doors and Openers
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Rud

RudPerth

  • 7 reviews
  • 4 likes

Perfect replacement for our 25 yo b&d roller doors.

published

Sooooooo quiet and smoooth Pinnacle. Great product. Had a problem with one of the many remotes supplied and laser sensor installation, but their service guy was so helpful. Must be close to best in class in service support.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Cracked panels

published
Incentivised ReviewNo
Return Claim MadeNo
3 comments
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Great result with a difficult ceiling

published

Our ceiling has a large I beam and 2 different ceiling heights. Great planning and installation. Very satisfied with end result

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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JohnH

JohnHGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 1 like

Garage Doors x 2 excellent.

published

These doors are very nice, but not as strong as my old previous Roll a Doors. But these are much quieter, but much slower in opening or closing. The remote only needs an instant to send the message, and the doors operate from a considerable distance away. The installation was about 1/2 a day as there were 2 x doors to fit. The fitter was very courteous and got on with the job efficiently and without any fuss. He advised me about routine maintenance and programmed the 4 x remotes for us. He took away the old doors. Overall an excellent result of replacing 2 old and damaged x Roll a Doors with new quiet ones in the Colourbond colour we wanted. Highly recommended.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Chris

ChrisMetropolitan Adelaide, SA

Fixed a problem related to an obsolete garage door opener

published

The door opener on our 30 year old Band D custom made tilting door, which relied on external counterweights, was failing regularly. We had asked around extensively in the past for a replacement for this failing opener. "B&D Doors and Openers" went that extra mile, getting electrical engineering help. They modified a German made "4Ddoors" opener such that it fitted our system. It is now working a treat- better than ever.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Garage doors

published

Excellent service
Great quality doors , locks & remote work great...door had a fault when being installed ..replaced straight away ..
.would recommend B & D doors

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Vivien McCarthy

Vivien McCarthyGreater Melbourne (Metropolitan), VIC

Reliable service.

published

B & D offers efficient and timely service. Nothing too much trouble. Problem resolved and advice given on ways to keep the gates well maintained.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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June Lethaus

June LethausGreater Melbourne (Outer), VIC

  • 2 reviews

Great product

published

Excellent service for an excellent product. Great advice was given when I went back to purchase an automatic door opener too.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Great job

published

I felt very satisfied and happy with the job and experience was no fuss and easy. I would recommend B & D

Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Maureen

MaureenGreater Melbourne (Metropolitan), VIC

Efficient, friendly and provided very good service.

published

We were very happy with the service provided. The service man arrived at the appointed time, was very friendly, efficient and ensured our roller door was in smooth working order.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
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Jen Jen

Jen JenCanberra 2600, ACT

  • 3 reviews
  • 1 like

Fantastic doors

published

We love our doors which work smoothly with minimal noise and the window panels at the top allow a lot more light into the garage. The process from selection to installation was excellent.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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David Rogers

David RogersGreater Melbourne (Metropolitan), VIC

  • 2 reviews

EXCELLENT SERVICE BY B&D

published

From the initial on site visit to the installation it was a pleasure to do business with B&D
The motorised roller door has been installed for 12 months now ands been working perfectly.
The sales and installation team were excellent nothing was too much trouble would recommend them to anyone who is considering a new B & D garage door.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Don

DonSouth East Queensland, QLD

Great service!

published

Technician turned up on time, very helpful & polite. Solved our issue quickly, no problems since.
Garage control works every time perfectly!

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Bobby

BobbyGreater Melbourne (Metropolitan), VIC

B&D saved me

published

Had a nasty accident with my House garage door. B&D did an excellent job with a quick replacement. Lovely and friendly blokes!

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Looks great

published

Read the reviews. Concur with what has been said. Installers, Grant and Sam, were a pleasure to deal with and David from Mount Barker Steel explained everything while measuring. Very happy with the overall experience.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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  • Verified

“Highly Efficient And Professional” November 2020

published
Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Shane M.

Shane M.Sydney Surrounds, NSW

Great product & service

published

Good quality garage door at a great price. Installation was fast & hassle free.
Door was made, delivered & installed within the allocated timeframe

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Norm

NormEyre Peninsula, SA

Ideal product for our climate and purpose.

published

Its the best product for our climate. It works well and was installed without any problems and it has enhanced the look of the front of the house. We have since purchased two other products being a colourbond screen door made to fit and have used the colourbond component without the screen for four privacy screens. These products are the most durable, cost effective, and attractive and at the same time provides good home improvement gain.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers
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Bill

BillSydney, NSW

Good product

published

B&D representative was punctual. Told him the problem we were having with our aged garage door. Examined garage & door. We decided to purchase a new garage door. Picked color & he recommended extra support for the garage door. Received quote & paid required deposit. The installers incorporated the structural changes required for the garage door. Installers were polite, quick with the work required. Went through the new remote with us. No problems. Garage door works what it's required to do. End of story.

Product Quality
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
B&D Garage Doors and Openers
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Questions & Answers

craig

craigasked

i have two firma roller doors and b&d panel lift door all with b&d motorized openers . The openers are a set of pink and green , and a pair of green ones also and a large one secured in the house . But today i have lost the button side of one of the green ones , Where can i purschase and other one or a pair of new door openers please .

No answers
craig

craigasked

i have two firma roller doors and b&d panel lift door all with b&d motorized openers . The openers are a set of pink and green , and a pair of green ones also and a large one secured in the house . But today i have lost the button side of one of the green ones , Where can i purschase and other one or a pair of new door openers please .

1 answer
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers

Hi Craig, thank you for your enquiry. To purchase a new B&D or ATA Remote you are able to go through to this email address. vicpickup@bnd.com.au. Please provide the model number or name of your opener when submitting. Have a great Day.

Karl D.

Karl D.asked

Hi from Canada,
I am having functional and parts sourcing problems for an original Ancor Roll-A-Door. The operator was replaced roughly 7 years ago with an RDO-2V1SM. The safety interlock used with keyless remote fob is an ATA PE-2 (not sure of the age). Recently, I noticed that the receiver relay will start clicking frantically when there is nothing breaking the IR beam. The door will not work from the operator keypad, or, the remote key fob. Now, I notice that when the "clicking" stops, The relay will not open (or, close) when obstruction is encountered. I have disassembled, cleaned and re-aimed the transmitter and receiver. I have done everything required in the operator manual, as well. Is this a PE-2 problem? Also, I have been trying to find the extruded vinyl seal for the bottom of this door without success...it is not a typical size. Can someone please help me? Thanks.

1 answer
B&D Garage Doors and Openers
BnD Team MemberB&D Garage Doors and Openers

Hi Karl,

Thanks for submitting your question. Without being able to see the door or hear the sounds it's a little tough for us to advise. To ensure we give you the best advice, we would recommend calling our local Canadian Dealership in Vancouver on 604.637.2030. They will be able to effectively direct your inquiry.

If you have any trouble send us an email at customerenquiries@bnd.com.au and we will follow it up with them.

- Jade, Team Member at B&D

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