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B1 Homes
4.8 from 200 reviews · View Statistics

Reviews

4.8

111 reviews
  • Build Stage
  • Customer Service
    4.9 (76)
  • Site Admin
    4.9 (54)
  • Timeliness
    4.8 (57)
  • Structural Integrity
    4.9 (43)
  • Plumbing & Waterproofing
    4.8 (40)
  • Electrical & Lighting
    4.8 (40)
  • Flooring
    4.8 (40)
  • Transparency
    4.8 (66)
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Theuns
TheunsPerth, WA
  • Verified

Fantastic service

published

We were fairly skeptical about the building process after experiencing a number of issues with another builder. Sam St Guillaume at B1 however managed to win us over really quickly through her positive attitude as well as timely and accurate responses. Nothing was ever to much effort, any changes to plans were turned around quickly and the cost impact was clear and transparent. I would definitely recommend Sam for anyone wanting to complete the pre-construction process with minimal stress.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes
Kirsty
KirstyPerth, WA
  • 3 reviews
  • Verified

Such a stress free experience!

published

My build was managed extremely well. Stress free and great communication. Any issues that were discussed were managed professionally and efficiently. I can’t fault the team and am so grateful that I chose B1. My costs stayed true to the estimate and well within budget. One very happy home owner and will be recommending B1 to all my friends and family.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes

Hi Kirsty,
Thank you for taking the time to write a review. We are thrilled to hear your building experience with B1 Homes was well managed and stress free. We wish you all the very best and many happy memories in your beautiful new home.

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Terrell
TerrellPerth, WA
  • Verified

Smooth sailing and couldn't be happier!

published

My partner and I are in the early stages of building our first home with B1, which was a very daunting process before we met with our sales representative Karla McLean. She has been absolutely AMAZING! She has been able to answer all questions with no hesitation, she has been prompt in all regards to the process and is hands down one of the most kind, caring, lovely person I have met! i highly recommend Karla to anyone going through this process. She has made this super enjoyable and eased all of our worries and angst.

Thank you Karla!!

1 comment
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Steve M.
Steve M.Perth, WA
  • Verified

Amazing team to work with

published

I was a bit hesitant to build again having a bad experience but B1 homes made everything flow so smoothly and accommodated my needs, a huge shout out to Blake Shuttleworth and Adam Austin I wouldn't be building if they didn't go above and beyond to help me secure my application, highly recommend B1

1 comment
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B1 Customer ServiceB1 Homes
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Kylie
KyliePerth, WA
  • 3 reviews
  • Verified

My dream home built with B1 homes

published

B1 homes was an amazing company to build through with no problems to big or small for them to assist with. I cant thank the team enough especially Sam Gusic and Adam Austin for everything they did for me during my time building with them. Amazing service from everyone at B1 homes it was a fantastic building experience thank you....

1 comment
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Tim O
Tim O
  • 3 reviews
  • Verified

Its the people who set them apart

published
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
  • Verified

First home buyers

published

Only in the early stages of building our first home with B1... our sales consultant Blake has been great and has always made us feel comfortable from the beginning, also very easy to talk to. He has always been there to answer any questions we have had no matter how silly.

Would also just like to give a shout out to Adam for helping us with finance as well.

Would recommend B1 to anyone looking to build.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes
Andy
AndyPerth, WA
  • Verified

Early stages

published

I never thought the dream of building my own house would ever come true. But after contacting the amazing people at B1 homes it looks like my dream is going to become a reality. Early stages, but so far the experience has been amazing. Big shout out to Dave who is very professional and has taken away all the stress. I would highly recommend B1 homes.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes
Subin Abraham
Subin AbrahamPerth, WA
  • Verified

Great Experience

published

We are in the early stages of building our first home. From the very beginning Sam(sales rep) helped us find the perfect block of land and spend a lot of time designing our house plans.
Sam is a very friendly and professional guy. He is always approachable and willing to help out in any way he can.
Our prestart consultant was Michelle. She was very friendly, bubbly and made our prestart experience enjoyable.
Lastly we would also like to thank Jon Fisher. He was really helpful throughout the preliminary construction process
Thank you again to Jon, Sam and Michelle for making our dream come true.

1 comment
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Kirsten
KirstenPerth, WA
  • Verified

Great experience!

published

When we began discussing building our first home, we met with people from many different companies and never felt comfortable until we met Dave from B1! He understood our nerves and never pushed us to sign any documents until we were ready. Dave's easy going nature made the entire process as easy and positive as possible. We are very grateful and can't wait to see our new home in the coming months!

1 comment
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  • Verified

Excellent

published

Dave is a really nice guy, very patient listens to what you want and shares ideas, easy to talk too. Keeps me up to date honest, keeps me in check and on budget. Couldn’t ask for a better person to be dealing with for building my first home.would recommend him to anyone.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes

Hi Sera,
It is great to hear you are enjoying your first home building journey! We cannot wait to see it all come together over the coming months and know you are going to love it.
All the best, the Team at B1 Homes

Matthew G.
Matthew G.Perth, WA
  • Verified

Experience is comfortable and enjoyable, putting the clients first.

published

The thought of building your first home can be daunting as you take the path to owning your first home. But these guys really do put the client first, take the fear away and make it feel as comfortable and understanding as possible. Would recommend to anyone looking to build/buy.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes

Hi Matthew,
We really appreciate your feedback, customer service is extremely important to us and we are thrilled to hear you were well supported during the process :) All the best moving into your first home!
All the best,
The B1 Team

Sonya Vinen
Sonya VinenPerth, WA
  • Verified

Absolute joy to work with.

published

We are in Pre construction.
So far has veen very easy to communicate and an enjoyable experience. I will update after the next stage if needed. But so far B1 homes have been amazing to deal with and easily helped with any enquiries we have had during this amazing process.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes

Hi Sonya,
A positive start to your building experience is exactly what we love to hear! We appreciate you taking the time to write a review and now to look forward to the next few stages in building your home.
Kind regards,
The B1 Team

Dee Marsh
Dee MarshPerth, WA
  • 2 reviews
  • Verified

Dream

published

From the very first enquiry posted online B1 homes have been extremely supportive and encouraging. Nothing was to hard for Dave to work through and over come to ensure everthing was stress free and ran smoothly for me. My thanks to Dave M and the B1 team for all your assistance from the beginning. I would recommend Dave and the B1 homes team to anyone who wished to build their home.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes

Hi Dee,
Thanks so much for your review! We are so pleased to hear about your positive experience with our team and cannot wait to see your home come together over the next few months :) All the best for the future.
The B1 Team

Jordan
JordanPerth, WA
  • Verified

Amazing Customer Service and Build Quality

published
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
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Page 3 of 7
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Questions & Answers

Vhin
Vhinasked

Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks

2 answers
B1 Homes
B1 Customer ServiceB1 Homes

Hi Vhin,
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to support@b1homes.com.au, and we'll investigate for you.
Thanks,
B1 Team

B1 Homes
B1 Customer ServiceB1 Homes

Hi Vhin,

Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.

In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.

We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.

We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.

We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.

We're looking forward to getting started on your new home almost as much as you are.

Regards,
B1 Team

Jyuohsei
Jyuohseiasked

Hi,
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?

1 answer
B1 Homes
B1 Customer ServiceB1 Homes

Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Regards Jim

From A West Aussie
From A West Aussie asked

Hi there, just wondering whether you guys have an option for low savings loans (without the guarantor)?
Love the house designs you have.

2 answers
B1 Homes
B1 Customer ServiceB1 Homes

Hi,
Thanks for your email, yes we do, I will arrange for one of our consultants to contact you and discuss the options.

B1 Homes
B1 Customer ServiceB1 Homes

Hi, Can you send me a contact number or an email address and we will be InTouch with the options we can offer you.

Regards Jim

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