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First Home Builder
After spending a significant time looking for an established home with no luck I had almost given up on having a home of my own. However after speaking to Richard Wetterhahn he showed me what was possible. He is highly professional and extremely organised, making the pre-construction phase a breeze. I highly recommend Richard and B1 homes.
Smooth sailing and couldn't be happier!
My partner and I are in the early stages of building our first home with B1, which was a very daunting process before we met with our sales representative Karla McLean. She has been absolutely AMAZING! She has been able to answer all questions with no hesitation, she has been prompt in all regards to the process and is hands down one of the most kind, caring, lovely person I have met! i highly recommend Karla to anyone going through this process. She has made this super enjoyable and eased all of our worries and angst.
Thank you Karla!!
Best sale consultant
After becoming tired of looking for an established property for our first home, and having no luck finding something that ticked all the boxes, we finally decided to switch our attention to building... we sent an inquiry to B1 Homes as well as a couple of other 'big name' builders, and were surprised to be contacted by someone from B1 Homes just a few hours later. That person was [name removed] and we now feel incredibly lucky that he happened to be the person who answered our query.
We met with several other new homes consultants at other bui...lders, but no one came close to displaying the same level of professionalism, consideration, intelligence and care as [name removed] did. We were surprised with how comfortable and easy he made the building process feel, and offered a huge amount of support and assistance in finding our perfect block. We could not be happier with our experience with planning our dream home. Our consultant [name removed] has been fantastic from the start and during construction. He was always contactable, made sure we knew ALL the options available and offered suggestions to help us meet our goals in a cost effective way. He definitely went the extra mile for us and made us feel at ease during what would normally be a very stressful process. Thanks [name removed]:)
Superb build with b1 homes and ish shokar
With the build I was kept up to date.
I have nothing but praise for b1 homes they couldn't do enough for me and kept in contact through each stage of the building.
Also mention ish shokar for all the help and support through the build and also the first meeting explained the process which was excellent. He even helped out of hours was always a good support and wealth of information with any questions and uncertainty's I may of had.
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Amazing team to work with
I was a bit hesitant to build again having a bad experience but B1 homes made everything flow so smoothly and accommodated my needs, a huge shout out to Blake Shuttleworth and Adam Austin I wouldn't be building if they didn't go above and beyond to help me secure my application, highly recommend B1
My dream home built with B1 homes
B1 homes was an amazing company to build through with no problems to big or small for them to assist with. I cant thank the team enough especially Sam Gusic and Adam Austin for everything they did for me during my time building with them. Amazing service from everyone at B1 homes it was a fantastic building experience thank you....
Review collected in partnership with B1 Homes
Its the people who set them apart
Building my second home, I knew what mistakes I wanted to avoid. I took a lot of time researching various builders, browsing plans and meeting with reps at display homes. To my surprise a first home builder stood out above the rest. B1 plans looked practical on paper and fitted my needs and their inclusions & fittings were exceptional as well - but what really set them apart were the people.
My sales consultant, Michael was on top of everything from our first meeting. He had discussed my requirements with me and took me through a customised pl...an that ticked all the boxes (after a few quick revisions). Unlike who I built with previously, Michael stayed as a point of contact throughout the entire build, but I never had to contact him as everyone else in the team were fantastic. Michelle was a delight during pre-start, and the online portal provided was also so handy. Olivia got me through the contracts stage and ensured reliable, prompt communication which allowed us to work through minor issues very quickly. (Always double check your documents!!!). B1 also will assign a client liaison, and I was lucky enough to get Jo. Your CL will keep you updated every step of the way, and allows you to ask questions and get more information to feel comfortable with your build. Jo acted as a direct conduit to my site supervisor Matt who I met throughout the build, and at my PCI meeting. As for the quality of my house, my independent building inspector verified each stage of the build with no serious concerns found at all. It's been 4 months now and my new home is amazing. I proudly tell people I built with B1 and would recommend you get in touch with Michael & the team if you are looking to build.
Brilliant Customer Service
I am still in the process of building but just have to say that my rep Scott has been fantastic. I kept changing my mind with the design and have also been hard to get hold of due to working remotely on site. Nothing was too hard for Scott and he has the patience of a saint. I started worrying about how small my block was (purchased independently) and what I could actually do with it. He went above and beyond with preparing different plans for me.i think he changed the en-suite for me 10 times before I was happy. He has also taken the time to get me extra photos so I can see the progress of the build given that I’m not home much. Will recommend him to anyone who wants to build with b1. Thank you Scott!!
First home buyers
Only in the early stages of building our first home with B1... our sales consultant Blake has been great and has always made us feel comfortable from the beginning, also very easy to talk to. He has always been there to answer any questions we have had no matter how silly.
Would also just like to give a shout out to Adam for helping us with finance as well.
Would recommend B1 to anyone looking to build.
Service at B1
Am currently building a home with B1 homes. The service with them has been nothing but exceptional, Sam, my Rep has been there every step of the way advising and helping with the design. I am always sent emails on progress of the home and have met with the site supervisor who was only to happy to answer my questions and explain the progress to me. Have no hesitation in recommending B1 homes and lovely Sam.
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I never thought the dream of building my own house would ever come true. But after contacting the amazing people at B1 homes it looks like my dream is going to become a reality. Early stages, but so far the experience has been amazing. Big shout out to Dave who is very professional and has taken away all the stress. I would highly recommend B1 homes.
Bad customer service, fairly good build
We decided to build through B1 homes in 2017, we were drawn in by the sales rep [name removed] who was nothing but amazing and insightful to our ideas and questions. It was only after the next stages where we ran into some problems our prestart consultant lied about several things including the reason of the delay of our build (the consultant told us it was due to the weather and the earthworks company not being able to proceed however the earthworks were being done by my partner and his fathers earthworks company which she must not have realis...ed so we knew instantly they were lying) the pre start consultant then wouldn’t get back to us when we questioned it until we started going back to [name removed] for help and also CCing [name removed] into our emails to which our questions were finally answered. There were several other false truths told and we instantly felt like we were being treated like stupid first home buyers with no idea. Once the build started our building supervisor [name removed] was helpful and informative. Our Alfresco concrete cracked right through the slab and advised by our concreter friend was not acceptable so after relaying this information [name removed] was then able to get the Alfresco concrete ripped up and done again. Although we really were frustrated with trying to be mislead in several situations in the planning process, we are now two years into our house and are happy with the overall quality of the build. We thank [name removed] for being amazing and supportive even after his job of selling was finished and [name removed] for his hard work in the building process. It’s unfortunate our overall perception of this company was dampened by one person in particular however we would still recommend B1 homes as a building company although with a caution of always keeping a paper trail of correspondence and seeking advice outside of the company if you are concerned about anything.
We are in the early stages of building our first home. From the very beginning Sam(sales rep) helped us find the perfect block of land and spend a lot of time designing our house plans.
Sam is a very friendly and professional guy. He is always approachable and willing to help out in any way he can.
Our prestart consultant was Michelle. She was very friendly, bubbly and made our prestart experience enjoyable.
Lastly we would also like to thank Jon Fisher. He was really helpful throughout the preliminary construction process
Thank you again to Jon, Sam and Michelle for making our dream come true.
When we began discussing building our first home, we met with people from many different companies and never felt comfortable until we met Dave from B1! He understood our nerves and never pushed us to sign any documents until we were ready. Dave's easy going nature made the entire process as easy and positive as possible. We are very grateful and can't wait to see our new home in the coming months!
Dave is a really nice guy, very patient listens to what you want and shares ideas, easy to talk too. Keeps me up to date honest, keeps me in check and on budget. Couldn’t ask for a better person to be dealing with for building my first home.would recommend him to anyone.
Questions & Answers
Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to firstname.lastname@example.org, and we'll investigate for you.
Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.
In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.
We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.
We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.
We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.
We're looking forward to getting started on your new home almost as much as you are.
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?
Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Hi there, just wondering whether you guys have an option for low savings loans (without the guarantor)?
Love the house designs you have.
Thanks for your email, yes we do, I will arrange for one of our consultants to contact you and discuss the options.
Hi, Can you send me a contact number or an email address and we will be InTouch with the options we can offer you.
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