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B1 Homes
4.8 from 200 reviews · View Statistics

Reviews

4.8

127 reviews
  • Build Stage
  • Customer Service
    3.8 (4)
  • Site Admin
    4.7 (3)
  • Timeliness
    5.0 (3)
  • Structural Integrity
    5.0 (2)
  • Plumbing & Waterproofing
    5.0 (2)
  • Electrical & Lighting
    4.5 (2)
  • Flooring
    4.5 (2)
  • Transparency
    4.5 (2)
Previous
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Syed
SyedPerth
  • 5 reviews
  • 1 like
  • Verified

So far good

published

Greg was very supportive and easy to talk to. Good support. He explained the initial process in details. There was a miscommunication regarding a meeting but I think we are behind it. This company was recommended by some of my friends so willing to give it a go for our PPOR.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
kpereira
kpereiraPerth, WA
  • Verified

amazing

published

We originally explored options with another builder and found B1 homes were keen to help us and get the ball rolling instantly! Loving the experience so far. It has been so easy with Blake and Adam assuring they’ll be with us the whole way through. Looking forward to our new home.

Customer Service
Site Admin
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
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Robbie
RobbiePerth, WA
  • Verified

First Home Builder

published

After spending a significant time looking for an established home with no luck I had almost given up on having a home of my own. However after speaking to Richard Wetterhahn he showed me what was possible. He is highly professional and extremely organised, making the pre-construction phase a breeze. I highly recommend Richard and B1 homes.

Thanks Richard

Incentivised ReviewNo
Build StagePre-Construction
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
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fbakar
fbakarPerth, WA
  • Verified

4x2 The Value build

published

Overall B1 homes were very efficient in completing my home. I am pleased with the customer service provided throughout the build. You get what you pay for per se. Rodney Stone is an asset, he was always reachable for start to finish and thank you Adam Austin for persevering with my financing.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateNovember 2019
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
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Gaz
GazPerth, WA
  • 3 reviews
  • Verified

Two very happy clients.

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateFebruary 2019
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Review collected in partnership with B1 Homes

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  • Verified

Overall a Good Experience

published
Build StagePost-Construction
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  • Verified

Bliss Bedfordale

published

Our build was awesome as it was handled by the best supervisor in the state of WA. The workmanship was to a high standard, as all the trades were hand picked and you could tell they love their job.
The only issue we had was we had about 3 ladies look after our job during construction and it was hard to get a clear track of what was included and what wasn't during the build. The issues were sorted out straight away in most cases.
We had a different kind of set up with our build as it wasn't just off the plan build. Most of items were supplied by us and we knew our costs from early on at contract signing.
All in all was a pleasant process.

Build StagePost-Construction
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Questions & Answers

Vhin
Vhinasked

Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks

2 answers
B1 Homes
B1 Customer ServiceB1 Homes

Hi Vhin,
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to support@b1homes.com.au, and we'll investigate for you.
Thanks,
B1 Team

B1 Homes
B1 Customer ServiceB1 Homes

Hi Vhin,

Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.

In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.

We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.

We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.

We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.

We're looking forward to getting started on your new home almost as much as you are.

Regards,
B1 Team

Jyuohsei
Jyuohseiasked

Hi,
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?

1 answer
B1 Homes
B1 Customer ServiceB1 Homes

Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Regards Jim

From A West Aussie
From A West Aussie asked

Hi there, just wondering whether you guys have an option for low savings loans (without the guarantor)?
Love the house designs you have.

2 answers
B1 Homes
B1 Customer ServiceB1 Homes

Hi,
Thanks for your email, yes we do, I will arrange for one of our consultants to contact you and discuss the options.

B1 Homes
B1 Customer ServiceB1 Homes

Hi, Can you send me a contact number or an email address and we will be InTouch with the options we can offer you.

Regards Jim

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