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B1 Homes
4.8 from 200 reviews · View Statistics

Reviews

4.8

96 reviews
  • Build Stage
  • Customer Service
    4.9 (63)
  • Site Admin
    4.9 (57)
  • Timeliness
    4.8 (55)
  • Structural Integrity
    4.9 (47)
  • Plumbing & Waterproofing
    4.8 (41)
  • Electrical & Lighting
    4.8 (41)
  • Flooring
    4.9 (41)
  • Transparency
    4.9 (52)
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WendyM

WendyMPerth, WA

  • Verified

Brilliant Customer Service

published

I am still in the process of building but just have to say that my rep Scott has been fantastic. I kept changing my mind with the design and have also been hard to get hold of due to working remotely on site. Nothing was too hard for Scott and he has the patience of a saint. I started worrying about how small my block was (purchased independently) and what I could actually do with it. He went above and beyond with preparing different plans for me.i think he changed the en-suite for me 10 times before I was happy. He has also taken the time to get me extra photos so I can see the progress of the build given that I’m not home much. Will recommend him to anyone who wants to build with b1. Thank you Scott!!

1 comment
B1 Homes
B1 Customer ServiceB1 Homes
GaryG

GaryGPerth, WA

  • 2 reviews
  • Verified

Service at B1

published

Am currently building a home with B1 homes. The service with them has been nothing but exceptional, Sam, my Rep has been there every step of the way advising and helping with the design. I am always sent emails on progress of the home and have met with the site supervisor who was only to happy to answer my questions and explain the progress to me. Have no hesitation in recommending B1 homes and lovely Sam.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes
  • Verified

Excellent

published

Dave is a really nice guy, very patient listens to what you want and shares ideas, easy to talk too. Keeps me up to date honest, keeps me in check and on budget. Couldn’t ask for a better person to be dealing with for building my first home.would recommend him to anyone.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes

Hi Sera,
It is great to hear you are enjoying your first home building journey! We cannot wait to see it all come together over the coming months and know you are going to love it.
All the best, the Team at B1 Homes

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Jordan

JordanPerth, WA

  • Verified

Amazing Customer Service and Build Quality

published
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
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Cathy

CathyPerth, WA

  • Verified

Loving my Home!

published
1 comment
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B1 Customer ServiceB1 Homes
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Lorna

LornaPerth, WA

  • Verified

highly recommend B1, great service

published
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
  • Verified

Great Build

published

This was our first time building a house with a company. The design process was made very easy by Josh with help from John and his expertise in 2 storey home builds. Pre-start was an excellent process and Erin was able to visualise the house and assist with further ideas of plan alterations and things that we just hadn't thought of. The house was completed on time and to a very high standard. I have recommended B1 as a builder to any one who asks.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes
Peta F.

Peta F.Perth, WA

  • Verified

Love B1!!!

published

After a disastrous 1st try with another company I was introduced to Catherine Smith from B1. From the moment I met her through to how amiable she was to my redesigning of the house and getting it inside my budget, the whole process was dreamlike easy! I am recommending Catherine to everyone! My children and I are loving meeting the site supervisor Matt, the brickmaster John and all the team. I cannot thank John enough for his care and dedication to his craft. I can literally see the care he has taken with my Brickwork. For a first time experience, this has been wonderful. Thank you, B1.

1 comment
B1 Homes
B1 Customer ServiceB1 Homes
  • Verified

Slab down, smooth sailing so far

published

I've had a really good experience with B1 Homes so far, I'm at the stage where slab is down and it has cured enough to commence the rest of construction. My sales consultant Catherine Smith has been a big influence in keeping us calm here (1st home buyers), and has communicated with us frequently and much more often than required to. Overall I've been really impressed with their team and would certainly use them again if given the choice.

Fingers crossed the rest of the build goes as smoothly!

1 comment
B1 Homes
B1 Customer ServiceB1 Homes
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Hem

HemPerth, WA

  • 6 reviews
  • 2 likes
  • Verified

Wish I could rate B1 more highly

published
1 comment
B1 Homes
B1 Customer ServiceB1 Homes

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Maurice

MauricePerth, WA

  • Verified

Excellent Builder,value for money,Extremely happy.

published
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
  • Verified

Extremely Happy

published
1 comment
B1 Homes
B1 Customer ServiceB1 Homes

Thanks for your review Charmaine! We are so glad that you are extremely happy with your new home. We wish you and your family many happy memories in your new home.

Sincerely,
The B1 Homes Team

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Jake M.

Jake M.Perth, WA

  • Verified

Unreal experience

published
1 comment
B1 Homes
B1 Customer ServiceB1 Homes
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AC and DN

AC and DNPerth, WA

  • Verified

Our perfect build is now our home!

published
1 comment
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Stuart

StuartPerth, WA

  • Verified

The team was fantastic and super helpful, always punctual and very knowledgeable couldnt recommend them more!

published

The whole build was super high quality and work was completed quickly and with high quality, there werent any hidden fees and everything was explained, the building manager helped explain everything and got everything fixed up early for me, and Jo was extremely helpful and made my building experience great

1 comment
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Page 3 of 6
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Questions & Answers

Vhin

Vhinasked

Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks

2 answers
B1 Homes
B1 Customer ServiceB1 Homes

Hi Vhin,
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to support@b1homes.com.au, and we'll investigate for you.
Thanks,
B1 Team

B1 Homes
B1 Customer ServiceB1 Homes

Hi Vhin,

Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.

In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.

We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.

We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.

We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.

We're looking forward to getting started on your new home almost as much as you are.

Regards,
B1 Team

Jyuohsei

Jyuohseiasked

Hi,
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?

1 answer
B1 Homes
B1 Customer ServiceB1 Homes

Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Regards Jim

From A West Aussie

From A West Aussie asked

Hi there, just wondering whether you guys have an option for low savings loans (without the guarantor)?
Love the house designs you have.

2 answers
B1 Homes
B1 Customer ServiceB1 Homes

Hi,
Thanks for your email, yes we do, I will arrange for one of our consultants to contact you and discuss the options.

B1 Homes
B1 Customer ServiceB1 Homes

Hi, Can you send me a contact number or an email address and we will be InTouch with the options we can offer you.

Regards Jim

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