??!

Reviews

4.6

9 reviews
5
(8)
4
(0)
3
(0)
2
(0)
1
(1)
Previous
Next

Reviewer Photos & Videos

  • Verified customer

Wonderful job

published

We are very exciting for our slab has been laid down, very great experience ever. Thanks Scott Blatcher for your wonderful job, you have stand with us during the process until everything goes well. B1 homes are amazing homes builders. Thank you all team B1 homes for your fantastic job.

Build StageMid-Construction
Carolyn K.

Carolyn K.Perth, WA

  • Verified customer

Superb build with b1 homes and ish shokar

published

With the build I was kept up to date.
I have nothing but praise for b1 homes they couldn't do enough for me and kept in contact through each stage of the building.

Also mention ish shokar for all the help and support through the build and also the first meeting explained the process which was excellent. He even helped out of hours was always a good support and wealth of information with any questions and uncertainty's I may of had.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateAugust 2020
1 comment
B1 Homes
Customer Service B.B1 Homes
WendyM

WendyMPerth, WA

  • Verified customer

Brilliant Customer Service

published

I am still in the process of building but just have to say that my rep Scott has been fantastic. I kept changing my mind with the design and have also been hard to get hold of due to working remotely on site. Nothing was too hard for Scott and he has the patience of a saint. I started worrying about how small my block was (purchased independently) and what I could actually do with it. He went above and beyond with preparing different plans for me.i think he changed the en-suite for me 10 times before I was happy. He has also taken the time to get me extra photos so I can see the progress of the build given that I’m not home much. Will recommend him to anyone who wants to build with b1. Thank you Scott!!

Customer Service
Build StageMid-Construction
Construction End DateJune 2020
1 comment
B1 Homes
Customer Service B.B1 Homes
Home Builders

Find out how B1 Homes compares to other Home Builders

Know better, choose better.

Compare all
GaryG

GaryGPerth, WA

  • 2 reviews
  • Verified customer

Service at B1

published

Am currently building a home with B1 homes. The service with them has been nothing but exceptional, Sam, my Rep has been there every step of the way advising and helping with the design. I am always sent emails on progress of the home and have met with the site supervisor who was only to happy to answer my questions and explain the progress to me. Have no hesitation in recommending B1 homes and lovely Sam.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
1 comment
B1 Homes
Customer Service B.B1 Homes
N1G12G

N1G12GPeel, WA

  • Verified customer

In good hands

published

My fiance and I are pleased with our build and the team have been great answering our questions as 1st home buyers. When things come up they are on to it and fix it. Greg and Erin have been terrific great customer service. Greg has gone above and beyond with getting back to us anytime we need to speak to him. Greg has been professional and prompt. Gavin our site manager has been awesome in dealing with issues that have arisen and has got the job done. Well done B1 and thank you we are nearly at the finish line and cant wait to move into our new home
Nathan & Gail

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
2 comments
B1 Homes
Customer Service B.B1 Homes
N1G12G
N1G12G

Thanks for everything!!!

Peta F.

Peta F.Perth, WA

  • Verified customer

Love B1!!!

published

After a disastrous 1st try with another company I was introduced to Catherine Smith from B1. From the moment I met her through to how amiable she was to my redesigning of the house and getting it inside my budget, the whole process was dreamlike easy! I am recommending Catherine to everyone! My children and I are loving meeting the site supervisor Matt, the brickmaster John and all the team. I cannot thank John enough for his care and dedication to his craft. I can literally see the care he has taken with my Brickwork. For a first time experience, this has been wonderful. Thank you, B1.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StageMid-Construction
1 comment
B1 Homes
Customer Service B.B1 Homes
  • Verified customer

Very happy client.

published

Great attention from my consultant Melanie McLean. She was always on hand if I had any questions. The whole process has been stress free. Would highly recommend B1 Homes and Mel was amazing. Tradesman have been fantastic. My site manager is also very frie fly and takes care of the whole process.

Customer Service
Transparency
Site Admin
Build StageMid-Construction
1 comment
B1 Homes
Customer Service B.B1 Homes

Hi Christine,
Thank you for your lovely review...your master suite looks incredible and that walk-in-robe is really something else! Enjoy it and all the best for the future.
The Team at B1 Homes

  • Verified customer

Slab down, smooth sailing so far

published

I've had a really good experience with B1 Homes so far, I'm at the stage where slab is down and it has cured enough to commence the rest of construction. My sales consultant Catherine Smith has been a big influence in keeping us calm here (1st home buyers), and has communicated with us frequently and much more often than required to. Overall I've been really impressed with their team and would certainly use them again if given the choice.

Fingers crossed the rest of the build goes as smoothly!

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
Construction End DateAugust 2020
1 comment
B1 Homes
Customer Service B.B1 Homes
Melissa F.

Melissa F.Perth, WA

  • Verified customer

Absolutely Horrendous People to deal with would never ever use again

published

They are so not interested in helping you at all once you have signed up had owner supplied items stolen once installed by one of their contractors and they couldnt even be bother to let me know and then wouldnt cover the cost of replacing items as " its not in the contract" Management are rude and obnoxious salesmen are slime balls site supervisor is half decent with a slight care factor more so then the office staff and management. They make a lot of promises and deliver none!!! Most stressful experience of my life dealing with these people. I am dreading having to deal with them after construction if I have any issues which seeing other reviews of them I lmost likely will!!!

Customer Service
Transparency
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StageMid-Construction
Construction End DateApril 2020
1 comment
B1 Homes
Customer Service B.B1 Homes
Home Builders

Find out how B1 Homes compares to other Home Builders

Know better, choose better.

Compare all
See all B1 Homes reviews

Questions & Answers

Vhin

Vhinasked

Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks

2 answers
B1 Homes
Customer Service B.B1 Homes

Hi Vhin,
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to support@b1homes.com.au, and we'll investigate for you.
Thanks,
B1 Team

B1 Homes
Customer Service B.B1 Homes

Hi Vhin,

Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.

In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.

We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.

We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.

We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.

We're looking forward to getting started on your new home almost as much as you are.

Regards,
B1 Team

Jyuohsei

Jyuohseiasked

Hi,
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?

1 answer
B1 Homes
Customer Service B.B1 Homes

Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Regards Jim

Alanab

Alanabasked

Hi there, just wondering whether you guys have an option for low savings loans (without the guarantor)?
Love the house designs you have.

2 answers
B1 Homes
Customer Service B.B1 Homes

Hi,
Thanks for your email, yes we do, I will arrange for one of our consultants to contact you and discuss the options.

B1 Homes
Customer Service B.B1 Homes

Hi, Can you send me a contact number or an email address and we will be InTouch with the options we can offer you.

Regards Jim

Get an answer from our members and B1 Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.