1 photo
B1 Homes
4.8 from 230 reviews · View Statistics
See the Best Home Builders in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by B1 Homes

Reviews

4.8
118 reviews
  • Build Stage
  • Customer Service
    2.3 (3)
  • Site Admin
    2.7 (3)
  • Timeliness
    2.7 (3)
  • Structural Integrity
    4.3 (3)
  • Plumbing & Waterproofing
    3.0 (3)
  • Electrical & Lighting
    3.7 (3)
  • Flooring
    5.0 (2)
  • Transparency
    1.7 (3)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
  • Verified

Best sale consultant

published
Customer Service
3/5
Site Admin
3/5
Timeliness
3/5
Structural Integrity
3/5
Plumbing & Waterproofing
4/5
Electrical & Lighting
4/5
Transparency
3/5
Incentivised Review No
Build StagePost-Construction
Construction End DateApril 2020
B1 Homes
B1 Customer ServiceB1 Homes
Chloe
ChloeWheatbelt, WA
  • Verified

Bad customer service, fairly good build

published
Customer Service
1/5
Site Admin
3/5
Timeliness
4/5
Structural Integrity
5/5
Plumbing & Waterproofing
3/5
Electrical & Lighting
3/5
Flooring
5/5
Transparency
1/5
Incentivised Review No
Build StagePost-Construction
Construction End DateMarch 2017

Other Home Builders

 
 

0.0
(1,234)
  • Verified

Took a long time to write our review. Like our house build

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Customer Service
3/5
Site Admin
2/5
Timeliness
1/5
Structural Integrity
5/5
Plumbing & Waterproofing
2/5
Electrical & Lighting
4/5
Flooring
5/5
Transparency
1/5
Incentivised Review No
Build StagePost-Construction
Construction End DateApril 2019
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with B1 Homes

  • Verified

Good build

published

The final build by B1 was great. We are very happy with our home. Turned out even better than we expected. No issues with the workers on site, they were all professional & fast working. The completed build happened a lot sooner than expected. Extremely happy so far.
However, we did have several major issues with some of the office staff from start to finish.
There was a huge lack of communication & extreme rudeness from the construction office staff when an issue did arise through the build. After this, it would be hard to say if we would use B1 again. Despite this, we did have 2 great team members, [name removed] & [name removed] who were amazing & so helpful!

Build StagePost-Construction
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with B1 Homes

Home Builders

Find out how B1 Homes compares to other Home Builders

Know better, choose better.

Compare all

Questions & Answers

Dallas
Dallasasked

I am interested to know what additional inclusions B1 can offer us except what they advertise to go out of their way. What did they include for you as a customer?? Thanks in advance

No answers
Vhin
Vhinasked

Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks

2 answers
B1 Homes
B1 Customer ServiceB1 Homes

Hi Vhin,
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to support@b1homes.com.au, and we'll investigate for you.
Thanks,
B1 Team

B1 Homes
B1 Customer ServiceB1 Homes

Hi Vhin,

Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.

In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.

We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.

We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.

We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.

We're looking forward to getting started on your new home almost as much as you are.

Regards,
B1 Team

Jyuohsei
Jyuohseiasked

Hi,
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?

1 answer
B1 Homes
B1 Customer ServiceB1 Homes

Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Regards Jim

See all B1 Homes questions

Get an answer from our members and B1 Homes representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Find the right Home Builder

Receive up to 3 quotes with ProductReview.com.au

Start NowNEW SERVICE