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Really great experience with B1 - clearly outlined process and expected costs to me!
Very happy with the customer service experience from B1 Homes, right from the beginning with Khoj and then also with the pre-start team. They helped me to understand the building process really well, and helped give me clear expectations of costs and timeframes. Overall I am very happy with my experience with B1 and would recommend them to friends and family!
Quick build and team made it a simple process
Very happy with the build. Initial discussions with Sam were easy and he understood our needs. Pre-start was made simple and the build commenced on time. We were building during Covid which put massive pressures on the building industry, but we experienced no delays or product outages. The team were always very responsive and the building supervisor Luke did a great job ensuring work was performed properly. Would be more than happy to build with B1 again.
Fantastic from Day 1!
B1 Homes was the first company that we reached out to in the build process, and landed Melanie McLean as our Sales & Design Consultant. From day 1, we felt so at ease with Mel - she guided us through the whole process and was amazing at every step. She helped us to get our dream home design within our budget and showed us what was important to add on and what wasn't. Mel was in contact with us throughout the whole build process from beginning to end and always checked in to make sure we were happy with how everything was running. Mel - we are s...o grateful that we got you as our consultant, you're amazing!! Our client management once the build started was great too, Angela Proctor was our main client liaison and she was SO quick to respond, and any little or stupid question that we thought we had, she answered straight away. The construction team that we had for the build were always clean and efficient, if they said they were going to have something done that week, then it was done (weather pending!). The only time we had a hold up was between slab -> bricks, but with the current build climate, we didn't mind at all. Once the walls started going up, the process went by in a flash! Troy was our site supervisor and he was fantastic, any small issue we had during the handover process was rectified and he had a great eye for detail, very skilled in his work! We are so happy with our build, we got the design we absolutely love (every person who has come through has commented!), we had a great team the whole way, and the build was done to a great standard. I cannot recommend B1 Homes enough!
We have not built a home in over 25 years so we were quite apprehensive about the process until we met Blake. He has been extremely helpful in guiding us through the process to date noting that the slab has only just gone down keeping us informed all the way thus far. He is very likeable and does not push us into doing anything we are unsure about even redesigning a home that would meet the size of our block from one we were very keen to build but would not fit. He offered to meet us at a display home and went through in great detail what would...be included in our new home being very open and honest about everything. He was very flexible when it came to having planning meetings and was always contactable even on weekends answering all our questions. I would highly recommend Blake.
excellent service, so helpful!
I am so happy with the service that I got from B1 Homes! Pre-construction and the prestart consultation was great, and I am very satisfied with service! The consultant was extremely helpful, on time and went out of their way to help me. I am currently in the construction stage and will recommend B1 homes to everyone!
Build in progress, so far so good!
Currently my build is ongoing with my slab now down, everyone from the sales agent to the prestart consultant even to the admin staff tying everything together over email (only know their names but not their faces) have great to deal with so far. They have been honest and upfront with me from the start.
The sales agent was very very helpful and able to aid me in making the smartest decision with my limited budget and my fussy desires. He was honest about the positives and negatives of each of the choices in front of me but was willing to make ...work what he could. The prestart consultant was amazing and brought it altogether! We'll see how the rest of the build goes, can't fault anything so far. Another thing they've been upfront about is the potential delays due to demand at the moment, I'm glad they didn't make any promises that they wouldn't be able to keep.
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Very personal service
Coming out of a messy divorce, Nick at B1 homes was a godsend to me when trying to decide how to go about building my new home. He was a pleasure to deal with, was knowledgeable and helped with every detail. He helped me secure the block of my dreams and find a design that fit perfectly. Preset was quickly organised and although the build is taking a while due to the covid delays, I feel confident I will soon be living in my dream home.
Great service and transparent pricing
It has been a great experience with B1 homes. The sales representative was knowledgeable and provided detailed explanation differences in land composition in different suburbs, which drives majority of uncertainties in earthwork cost. I took their advice and find a piece of land which was easy to build. Without them, I wouldn’t have a clue.
Happy First Home Owner
B1 homes was referred to me by a friend and i regret not calling them first before losing 1.5K to a previous builder. Daniel from B1 homes has been friendly, proactive and professional from land acquisition to preconstruction to construction. Katy was amazing in the prestart meeting, helping me with internal and external selections and making it a fun and learning experience. overall I'm very happy with the work ethic of the team especially during this covid time. I'm extremely thankful and looking forward to my home being finished.
Great experience building with B1 homes
Building with B1 homes was a rewarding, easy, and the best decision we made! We signed to build mid-pandemic and had no issues or delays whatsoever - house was built within the timeframe given and updates always received along the way. Every staff member at B1 was always transparent and happy to help me. My sales rep Ryan was so understanding, patient, while super quick to answer any questions that I had. He also liaised with my broker to make this the most straightforward and fun process! My client liaison Amy and site supervisor Jimmy were also amazing to deal with. B1 homes are genuinely interested in the best outcome for the client. Would recommend 100%!!
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Great Building experience
As a first home owner and builder i was nervous to be building on my own however, i received the best service and support from B1 Homes. My 4x2 home was built in under 12 months! Adam from Finance was excellent with communication and guidance, he would call whenever i had a question. Lindsay the Site Supervisor was very thorough and made sure everything was completed properly. With all the issues going on with Builders/contracts during the COVID pandemic i consider myself lucky. I had no issues or delays with anything!!
Ryan is the reason I built a home!
I met with the Salesman Ryan from B1 Homes last year. He was always available, understanding and answered any and every question I had no matter what. In my initial meeting Ryan made me feel very at ease and promised to be there every step of the way, hes the reason I decided to build. Ryan worked with myself and the broker on a Sunday afternoon to secure my lot for me, ultimately helping me dodge the delays currently affecting the construction industry.
My site manager Jimmy has continued to be supportive even after key handover and has visited my home multiple times to investigate queries I have had.
The process process easy and Ryan and B1 were completely transparent. B1 homes is the way to go!
Great experience - recommend!
I had a great experience building with B1 Homes and am really happy with the quality of my new house.
My sales rep Blake was super helpful from the get go, had great communication along the entire building journey and was able to create a really functional design (while also being able to accommodate my wishlist) on a very tricky (triangle) block. I actually wouldn’t have bought the block if Blake wasn’t able to show me what could be done with the space!
My client liaison Amy, and the two supervisors who looked after the construction of my ...home were also wonderful to deal with. Any issues along the way were dealt with really quickly and I’m impressed with the quality of my build and the service I received. I would recommend B1 Homes to anyone looking to build - I received great service throughout the entire process, avoided many of the long COVID construction delays and now have a quality home! Thanks B1 :)
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B1 Have set the bar very high!!
B1 Homes we’re fantastic to deal with right from the get go!! Very smooth process with every staff member we dealt with. Ryan our Salesman was always available and anwswered every question. Matt our supervisor went over and above! Our inspector couldn’t pick up anything! So so happy with our new house!
In love with my new home
I met Karla back in August and immediately knew that I had made the right decision. She was professional yet extremely inviting and made sure I was informed and comfortable at each stage of my journey no matter how many back and fourth messages that required. Nothing I asked was too big of a task and made sure that I was getting exactly what I wanted without exceeding my budget. Karla teamed me up with Adam their in-house finance company who handled all the hard work in getting my mortgage approved. Adam went above and beyond for me, fitting in...to my crazy working hours and making sure what could have been a very stressful experience ran as smoothly as possible. Just a week away from moving into my new place and I have had nothing but a positive and smooth sailing experience at all stages of my build which is a credit to the both of them and I could not recommend either of them more.
Questions & Answers
I am interested to know what additional inclusions B1 can offer us except what they advertise to go out of their way. What did they include for you as a customer?? Thanks in advance
Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to email@example.com, and we'll investigate for you.
Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.
In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.
We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.
We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.
We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.
We're looking forward to getting started on your new home almost as much as you are.
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?
Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
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