Where to start?
My Husband Steve and I have a young family and we are first time home owners and builders, all the time you hear all the horror stories about building and how so much can go wrong.
We met with a B1 sales rep who was a friend of a friend and he pointed us in all the right directions. Signed us up and started what we thought would be a long and stressful journey, well we were so WRONG.
From Pre start with Tanya ( omg all the glorious selections, the colours, the quality )to Wanda our amazing Client Liaison officer, to Mal and Gavin our Site supervisors has been a smooth ride.
Tanya was welcoming and kind, we loved how warm she was towards our 18 month old so that was a massive bonus for us.
Wanda, is friendly and always beyond happy to help.
Mal and Gavin are phenomenal supers, super attentive and on the ball, if something went wrong they would already have plans set in motion to have the situation rectified, when some rat stole some electrical items from the garage, cut into live power and stole the gas metre B1 Homes were on it straight away and informed us asap and told us that it's ok, thing had already been take care of and it wouldn't stop anything.
We even got to meet Mr Jim Holland the GM of B1 Homes and he is so nice and down to earth and has no problem listening to and answering any questions you might have.
The Tradies that have built our home have done a truly fantastic job, everything is the top quality and finish.
The journey of building our home has been so insanely different to what we pictured, and it is down to the magnificent team at B1.
Thank you for making it a stress free process from start to finish, we have already recommended you to friends and family and will continue to do so.
THANK YOU B1 Homes
Steve & Alleesha
Best experience I have ever had
Right from day one when I first met Damien everything was just perfect, he was extremely friendly, helpful and professional finding the best block and estate for me. I couldn't have asked for a better home design from damien. Even when I had a few hiccups with my finance Damien and my broker John sorted every issue out for me with constant communication from them both.
My pre start consultant Pam was incredible on designing my home although I had no idea what I wanted she made it so easy and did all the hard work, even designing little things like raising the shower head because I am tall and hiding the laundry taps. Things that pove that she really cares about her clients and likes to help.
Wanda has been awesome and so helpful and again constant communication from her with updates on my home and was more than happy to help when I kept changing items on the plans.
Adrian is clearly fantastic at his job as my final inspection was a breeze I couldn't find a single fault with my finished home and he was extremely helpful on the many questions I had for him. As for the quality and speed of the of the build I dont think I could rate it high enough, there was never a single fault with anything and everything was done with such professionalism and turned out so amazing and was less than 4 months build time! My experience with B1 Homes has been excellent and they made building my first home exciting and easy. I would rate them an easy 10 out of 10 stars.
The quality of the build was excellent, all the staff are friendly and very helpfull through out the build. I was always kept in the loop with everything that was going on and anything i wanted changed or any ideas i had B1 made it happen. Even after my house has been built any tiny things that ive noticed B1 has straight away sent someone out to have a look and rectify it.
I highly recommend B1 to anyone who wants to build.
Jamie and Charlotte
Excellent Quality and Care
We absolutely loved building through B1 homes. From the very beginning to the key hand over, the team and staff eased all of our concerns and worked to high level of professionalism and customer care. As someone who works in the building industry, I can say I highly recommend B1.
Our finance process turned out to be a little bit rocky with the company we opted to go through and as a result, our build process ended up taking 18 months. However, B1 assisted us in rectifying the strung out finance process by working efficiently to get our first home and dream home built as fast as possible.
Good Service/Support from B1 homes.
We had an ongoing electrical issues in which B1 Home stepped up and eliminated all our doubts by re inspecting our electrical side. We had the manager on site who wished to discuss the issue in person and after the meeting we are 100% happy with the outcome.
Thanks to B1 Homes for the clarification and satisfaction.
J and A McKay
We are so happy to be able to move into our new house....still can`t believed it!! So loved it.
It was good workmanship except the finishing of the wall plastering just above the floor level. Maybe a little bit of care should do the trick .
Yes, it was well managed, Our site supervisor was quite good with his job. Keep up the good job Ian.
The customer service is pretty good... Though we have our short moment of disappointment.
Hassel Free Building
Just finished building with B1 homes and found the whole process from start to finish an enjoyable stress free experience. Sam Gusic the sales rep we signed up with is simply outstanding at his job, I would recommend sam to anyone without any hesitation. Candice was great with her updates and we were never left wanting. Gavin our site supervisor knows his stuff and took any stress out of the building process .Gavin has a good bunch of contractors who under his direction just got on with there jobs while maintaining quality through out the build. Its always hard finding a balance between price and quality and can honestly say with the B1 team we got both , without a doubt we would put our trust in them again. A well deserved reputation and a great team. Much thanks for a great build.
Our build with B1 Homes was extremely easy and enjoyable. We were building our first home and were provided with great communication throughout. We had one problem with our render colour but this was sorted out within a couple of days - I could not believe how fast they dealt with it! We had an independent inspection upon completion and they found no faults and were extremely impressed with the quality of the build. I would definitely recommend B1 to anyone looking to build. We had a great overall experience from our initial sales person, Kaluba to our Construction Supervisor, Ian and our pre start consultant was superb!
Phil and Junko
As first time home builders, we were expecting our share of trouble but everything was smoothly handled from start to finish. Everyone at B1 was professional and friendly, and any problems were dealt with without delay. Glen helped us choose a plan without being pushy and checked back with our progress long after his job was done. Candice patiently answered all our questions and supplied us with regular updates, and our site supervisor Gavin was awesome, upfront about every aspect of the build and eager to see us happy with the house (and we are!). A very customer-oriented company that deserves its good reputation.
Love my amazing home!
From the day i signed up B1 has been amazing, Emma was so patient with me and answered all my questions very efficiently as i was a first home builder, she did an amazing job with my floor plan and i love it! Throughout the build my supa Adrian was a legend, if there was a problem it was fixed straight away and my house looks absolutely beautiful, i couldn't be happier! The communication between Adrian and Candice was great and i was always kept in the loop with what was going on. B1 homes is very professional and the build time is spectacular, i would highly recommend building your home with them :-) Thanks Guys!
Jefim and Jaana
Soo happy to move in our new house
B1 Homes made for us unique design of our home.
All the building process been done smooth.
We've got the keys earlier than were expected.
Big thanks to B1 Home's team worked with us, especially to Kane, Pam, Candice and our building manager Ian.
I do recommend B1 home to everyone who wants to build a nice home.
B1 Homes is good reliably company.
Top Team, Top Build
As a First Home Buyer it was a new experience but the team at B1 took the time to explain everything and have the patience to put up with the repetitive questions I had. The sales team was not pushy and did what they could to get me a newly titled block. During the build my Supervisor Matt, was taking the time to make sure everything went off with no issues and made the build so quick I got in for Christmas. Every detail of the house was completed and any issues were fixed with no problem. The customer service was just top notch and kept in contact at all times and could not ask for any less.
If I ever build again, B1 will be the first call.
The same says it all, B1, Build One.
Our home was finished off very nicely and we can not fault the communication between B1 supervisor Matt and ourselves. The customer service from the office was flawless and we couldn't have asked for better.
We had many special requests which were all met without question and the outstanding workmanship shows with the many comments we have received about the quality of the house and its stand out features.
We would not hesitate to build with B1 again and would highly recommend.
Mazen and Reem
In all honesty B1 should change their name to A1 as the entire experience was just that, A1. I cant thank the team at B1 Homes enough, they promised and delivered on those promises and more.
The sales rep Ahmed was head and shoulders above all the other reps from builders we spoke with and was the main reason we chose B1. His knowledge of the process from the get go made us feel comfortable dealing with him. He answered all our questions in a timely manner no matter how silly or small they were and was completely upfront and honest about everything. He helped us find the perfect block, sent us multiple sketches and designs for our home and gave us some great ideas to add. Seriously cannot thank him enough for his tireless efforts and time he spent with us, i am sure anyone who deals with him will say the same. Huge asset to the B1 Homes team.
Our client liaison Candice was great to deal with and was always happy to answer our queries. She always kept us in the loop and made us aware of what was going on. She took multiple calls and questions from us and never made us feel like we shouldnt be asking.
The site supervisor Ian was brilliant and delivered an awesome final product. He was prompt and extremely well organised. The entire build process was silky smooth and everything flowed perfectly. It never felt like we had any wasted days where nothing was being done. All trades and the quality of work was flawless, without a doubt one of the best site supervisors out there. The guy is a superstar!
We are loving our home and thank the entire team at B1. We will definitely be back for our next build.
I cannot recommend B1 Homes highly enough, they were amazing from the beginning and throughout! Their Sales Team were non-pushy and more than happy to find a plot of land that suited me, and not in the middle of nowhere. They were also more than happy to make any modifications that I wanted, including going from a 3 bedroom to a 2 bedroom. My Prestart Meeting was a breeze and Tanya was a great help, full of knowledge and recommendations for the design of my house. As soon as the slab went down, my Client Liaison Candice, was extremely helpful & sent weekly updates which I thought was fantastic! Even when I spotted there was a mistake where my oven was going at my tiling meeting, my Site Manager Adrian was already on the case and getting it fixed, as well as fixing any minor details after the PCI Meeting. Overall, the whole experience was a delight and I will definitely be recommending B1 Homes in the future :) Thank you again and I cannot wait to move into my new home soon!
Perfect first home!
When I decided to build my own home on my own I was extremely nervous and was so anxious due to all the issues people have when they build their own home. But I have to say I have had the best experience and cannot fault B1 Homes.
It all started when I went to B1 Homes office in Osbourne Park, to start the receptionist was lovely, very friendly and chatty and put me instantly at ease. I then met with Glen who by some miracle and with the help of the home designers behind the scene designed my perfect first home with everything I asked for on an extremely tight budget. Even finding land for me to build on. I also should mention how grateful I am to the Managers of B1 Homes that approved many discounts for me throughout the build. Vicky organised the finance for me and took all the stress out of that, she was great!!
I then met Tanya for my pre-start and she was great! Given I had never done this before she gave me loads of tips and ideas to ensure the house was perfect inside and out! What I really appreciated was despite it been a long day by the end of it I knew exactly what extras I was having and how much they were going to cost me. I then dealt with Wanda the pre-start assistance, who I can’t thank enough for her patience through my many phone calls, emails and pre-start alterations. Not once did she ever sound frustrated, irritated or annoyed with me, she was always lovely and had a smile on her face.
We then come to the build, I cannot tell you how anxious, stressed and nervous I was about this part, especially doing it all on my own, but Adrian my Site Manager was awesome! from the moment we met to the end. He went above and beyond his role to ensure my house came together perfectly, even picking up on faults (only ever minor ones) even before I did! I can’t tell you how much he eased my anxiety and stress throughout the whole build. All the tradies I bumped into when I went for a sneaky look at the house were lovely and friendly and did a top job. The build was also completed in 17 weeks. The whole thing from signing the initial paperwork to been handed the keys took less than 12 months. B1 homes promised me I would be in for Christmas and I will be!!!
If I ever build again I will build with B1 homes, and I will wait months if I have to to have Adrian as my Site Manager again.
Great Job B1 Homes I will certainly be recommending you.
Very very impressed.
During the build we had a few minor problems which were immediately corrected by our very competent Site Manager Adrian. We had a 20 week guaranteed build which Adrian managed to complete in 17 weeks, very impressive. For the ‘walk through’ I took my Son-in-law along who is a builder by trade and between the two of us we could not find anything wrong which is amazing as you think you would find at least SOMETHING wrong, especially on a newly constructed house. The tiling, rendering, brickwork everything was faultless. Throughout the build I was updated with every stage which I greatly appreciated as I was not always around to monitor the build.
As far as customer service, Stacey was the one who sold us B1 Holmes. We met her at one of the Display Holmes and found her to be extremely friendly, patient and knows her job well. This was our first build and I changed the design four or five times and this is where her patience came in, asking her some of the most daft questions, however, she sat us down and went through everything so that we understood exactly what we could and couldn’t do, a big Thank You. We were then introduced to Pam who took us through the Pre Start. Pam made the whole process very easy for us with her expertise and advice and gave us a lot of tips with regard to building a house which we would have never have thought about and we took her advice with great results. We then dealt with Candice the Liaison Officer who took us through to the end. As I was overseas for most of the build, she kept us fully informed of every aspect of the build, construction, finance, legal and replied to my numerous emails promptly, which is always nice, can’t thank her enough.
In conclusion, it was a very nice experience working with B1 Holmes staff and I would recommend them to anyone, thank you very much.
Exceptional Customer Service and Build Quality
Very impressed with the service and quality of work offered by B1 Homes, from the initial sales/Pre-Start team right through to the building Supervisor Adrian and my Client Liaison Candice. Any of the few issues that arose were often dealt with before I even had time to notice! The attention to detail and their on going efforts to ensure that I was not just satisfied but knocked off my feet with the condition of the final product was second to none. The team in the office were always willing to help and responded very promptly to all my incessant emails and phone calls (I'm a self-described control freak). I was kept well informed of the process and was given plenty of opportunity to assess the work as it progressed and I felt reassured in the knowledge that my home was supported by their 6 month maintenance period and their lifetime structural warranty. This is my first home, and it won't be the last that I choose to build with the team at B1.
Hayley and Joshua
If you wanting to build, build with these guys.
From start to end, we have not had a single issue.
Everyone at B1 are helpful and kind and will do anything for you. This whole experience was a breeze and I'd love to do it again. The quality of our new home is outstanding. From the day our slab was laid until the keys were in our hands took 18 weeks. I absolutely love our new home. I would highly recommend you build with B1 homes.
Thank you B1!
I set myself a goal early this year to try and build my first home. I feel blessed that B1 was the the first display home I walked into on Cinnamon Rd in Dayton where there are so many to look at. This is where I met Colin Giuffre who I instantly clicked and felt at ease with. He answered all my questions honestly, took me to see land the next day and has kept in touch with me through this whole process. He has helped me fix any issues I've had along the way. I want to thank you Colin because from the start it felt like you genuinely had my best interest at heart and that meant so much to me especially taking this huge step in my life which I've had no previous experience with. Buying your first house can be a little scary but I'm so glad I did it. Thanks Colin for making it run so smoothly to me. I am a homeowner now, crazy!
Thank you as well to everybody else from the B1 Homes team who I've had contact with along the way. A truly professional company and I wouldn't hesitate to build with B1 again.