Reviewer Photos & Videos
So far good
Greg was very supportive and easy to talk to. Good support. He explained the initial process in details. There was a miscommunication regarding a meeting but I think we are behind it. This company was recommended by some of my friends so willing to give it a go for our PPOR.
We originally explored options with another builder and found B1 homes were keen to help us and get the ball rolling instantly! Loving the experience so far. It has been so easy with Blake and Adam assuring they’ll be with us the whole way through. Looking forward to our new home.
First Home Builder
After spending a significant time looking for an established home with no luck I had almost given up on having a home of my own. However after speaking to Richard Wetterhahn he showed me what was possible. He is highly professional and extremely organised, making the pre-construction phase a breeze. I highly recommend Richard and B1 homes.
Best sale consultant
After becoming tired of looking for an established property for our first home, and having no luck finding something that ticked all the boxes, we finally decided to switch our attention to building... we sent an inquiry to B1 Homes as well as a couple of other 'big name' builders, and were surprised to be contacted by someone from B1 Homes just a few hours later. That person was [name removed] and we now feel incredibly lucky that he happened to be the person who answered our query.
We met with several other new homes consultants at other bui...lders, but no one came close to displaying the same level of professionalism, consideration, intelligence and care as [name removed] did. We were surprised with how comfortable and easy he made the building process feel, and offered a huge amount of support and assistance in finding our perfect block. We could not be happier with our experience with planning our dream home. Our consultant [name removed] has been fantastic from the start and during construction. He was always contactable, made sure we knew ALL the options available and offered suggestions to help us meet our goals in a cost effective way. He definitely went the extra mile for us and made us feel at ease during what would normally be a very stressful process. Thanks [name removed]:)
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
Bad customer service, fairly good build
We decided to build through B1 homes in 2017, we were drawn in by the sales rep [name removed] who was nothing but amazing and insightful to our ideas and questions. It was only after the next stages where we ran into some problems our prestart consultant lied about several things including the reason of the delay of our build (the consultant told us it was due to the weather and the earthworks company not being able to proceed however the earthworks were being done by my partner and his fathers earthworks company which she must not have realis...ed so we knew instantly they were lying) the pre start consultant then wouldn’t get back to us when we questioned it until we started going back to [name removed] for help and also CCing [name removed] into our emails to which our questions were finally answered. There were several other false truths told and we instantly felt like we were being treated like stupid first home buyers with no idea. Once the build started our building supervisor [name removed] was helpful and informative. Our Alfresco concrete cracked right through the slab and advised by our concreter friend was not acceptable so after relaying this information [name removed] was then able to get the Alfresco concrete ripped up and done again. Although we really were frustrated with trying to be mislead in several situations in the planning process, we are now two years into our house and are happy with the overall quality of the build. We thank [name removed] for being amazing and supportive even after his job of selling was finished and [name removed] for his hard work in the building process. It’s unfortunate our overall perception of this company was dampened by one person in particular however we would still recommend B1 homes as a building company although with a caution of always keeping a paper trail of correspondence and seeking advice outside of the company if you are concerned about anything.
4x2 The Value build
Overall B1 homes were very efficient in completing my home. I am pleased with the customer service provided throughout the build. You get what you pay for per se. Rodney Stone is an asset, he was always reachable for start to finish and thank you Adam Austin for persevering with my financing.
Took a long time to write our review. Like our house build
I love my house. I hated building. The process was a nightmare from start to finish and as a first home builder not what I wanted.
Firstly there was the battle for our business between b1 and red ink. Constantly calling and email to reduce the price of the house and add inclusions and bring each other down. - (which is confusing cause they are part of the same company)
[name removed] designed my home and she is amazing. Hands down the best person on the b1 team, untill we signed on and the process started and she moved on to the next clients. ...
Two very happy clients.
My wife and are exceptionally happy that we decided to build with B1. We started the process late November 2017 and started the build around Feb 2018, almost exactly 12 months later we are in our wonderful new home.
I have rated it at 4 Star, would have preferred to have given a 4.5 Star. Our only criticism is with the "Sales" part of the process. We were told a price for the build minus what we thought was our discount from the builder, unbeknown to us the discount had already been allowed for. Colin from the sales department called us and...after some brief discussions we came to an amicable agreement. This was our only bad experience of the whole journey. When the build started our supervisor Matt was extremely helpful and knowledgeable. All through the build we were kept up to date with the proceedings from Tanya, Pamela and Jessica all of whom were always polite and very very efficient. Whenever we had a query or just a question to ask, all of the office staff were there for us.. As for Matt we couldn't have asked for a better supervisor, his attention to detail was exceptional, which created for us everything we had hoped for in our new home. As Matt would say "Happy days" Thankyou to all of you at B1 Homes
Wonderful house building experience as a first home buyer.
As a first home buyer, we were quite anxious going into this as we had no clue about construction and building a home. B1 was wonderful at answering all our questions and concerns. Also, we were amazed at how fast everything was built and the quality is above expectations! If we had to point out one issue is that pre-start could have been more informative. As a first home buyer, there were a few things we would have changed had it been highlighted. But at the same time, there were many good recommendations. Given the chance to do it all again we would definitely go with B1 Homes. A big thank you to the team Stacey, Pam, Jessica Matt and Gav!
Overall a Good Experience
1. We found that B1 homes offers exceptional designs compared to the average market. The interior design was good with a good use of space and maximum allowed zero lot boundary walls.
2. Harry (marketing) spent so much time explaining the building process and driving us around showing many display properties, which was really appreciated. We did have experience with some other companies where the marketing team wouldn’t even bother getting out of the office.
3. We found the built quality is good (however should wait for a coupl...
Get quotes from Home Builders servicing your area
Receive up to 3 quotes with ProductReview.com.au
The final build by B1 was great. We are very happy with our home. Turned out even better than we expected. No issues with the workers on site, they were all professional & fast working. The completed build happened a lot sooner than expected. Extremely happy so far.
However, we did have several major issues with some of the office staff from start to finish.
There was a huge lack of communication & extreme rudeness from the construction office staff when an issue did arise through the build. After this, it would be hard to say if we would use B1 again. Despite this, we did have 2 great team members, [name removed] & [name removed] who were amazing & so helpful!
Our build was awesome as it was handled by the best supervisor in the state of WA. The workmanship was to a high standard, as all the trades were hand picked and you could tell they love their job.
The only issue we had was we had about 3 ladies look after our job during construction and it was hard to get a clear track of what was included and what wasn't during the build. The issues were sorted out straight away in most cases.
We had a different kind of set up with our build as it wasn't just off the plan build. Most of items were supplied by us and we knew our costs from early on at contract signing.
All in all was a pleasant process.
Good Service/Support from B1 homes.
We had an ongoing electrical issues in which B1 Home stepped up and eliminated all our doubts by re inspecting our electrical side. We had the manager on site who wished to discuss the issue in person and after the meeting we are 100% happy with the outcome.
Thanks to B1 Homes for the clarification and satisfaction.
Quiet good for a first home buyers company
I found that the build quality of the house was quiet good, but it seemed to have been built a bit to fast ! The build was managed quiet well, B1 homes made 9 different variations which was frustrating for myself as I had already picked what I wanted in pre-start. Customer service was not to bad, we found that Kathleen service was outstanding we liaised with her several times. Kane was the first person I spoke to threw b1homes online chat option, he helped us get in touch with the broker and also helped us plan our perfect home, even though I c...ame up with the perfect design he gave us so many different ideas. Pre-start was good apart from the lady not really giving us much ideas, she seemed bored. Our building Supervisor Ian, was very helpful and supportive threw the build, found him to be highly professional.
Good experience for first home build
The team at B1 was very professional and friendly. We live far away from where we built the house. The team updated us everything that was happening. They also guided and gave us good advices along the way. Very happy and appreciated for your hard work team. We only needed to fly out to do final inspection. I highly recommend B1 Homes for my friends.
Questions & Answers
Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to firstname.lastname@example.org, and we'll investigate for you.
Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.
In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.
We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.
We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.
We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.
We're looking forward to getting started on your new home almost as much as you are.
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?
Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Hi there, just wondering whether you guys have an option for low savings loans (without the guarantor)?
Love the house designs you have.
Thanks for your email, yes we do, I will arrange for one of our consultants to contact you and discuss the options.
Hi, Can you send me a contact number or an email address and we will be InTouch with the options we can offer you.
Get an answer from our members and B1 Homes representatives
Other Home Builders
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.