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SyedPerth
- 5 reviews
- 1 like
- Verified customer
So far good
Greg was very supportive and easy to talk to. Good support. He explained the initial process in details. There was a miscommunication regarding a meeting but I think we are behind it. This company was recommended by some of my friends so willing to give it a go for our PPOR.
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kpereiraPerth, WA
- Verified customer
amazing
We originally explored options with another builder and found B1 homes were keen to help us and get the ball rolling instantly! Loving the experience so far. It has been so easy with Blake and Adam assuring they’ll be with us the whole way through. Looking forward to our new home.
1 comment
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RobbiePerth, WA
- Verified customer
First Home Builder
After spending a significant time looking for an established home with no luck I had almost given up on having a home of my own. However after speaking to Richard Wetterhahn he showed me what was possible. He is highly professional and extremely organised, making the pre-construction phase a breeze. I highly recommend Richard and B1 homes.
Thanks Richard
1 comment
B1 Customer ServiceB1 Homes
Hi Robbie,
We are so excited getting into your own home is now a reality! Your home plan is stunning and we can see you spending hours looking out into that big back yard of yours! We hope you enjoy t... Read more
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fbakarPerth, WA
- Verified customer
4x2 The Value build
Overall B1 homes were very efficient in completing my home. I am pleased with the customer service provided throughout the build. You get what you pay for per se. Rodney Stone is an asset, he was always reachable for start to finish and thank you Adam Austin for persevering with my financing.
1 comment
B1 Customer ServiceB1 Homes
Good Afternoon Fbakar,
Thank you for your review! We are pleased to read that you found B1 Homes very efficient in completing your home and were pleased with the customer service you have received. We... Read more
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GazPerth, WA
- 3 reviews
- Verified customer
Two very happy clients.
My wife and are exceptionally happy that we decided to build with B1. We started the process late November 2017 and started the build around Feb 2018, almost exactly 12 months later we are in our wonderful new home.
I have rated it at 4 Star, would have preferred to have given a 4.5 Star. Our only criticism is with the "Sales" part of the process. We were told a price for the build minus what we thought was our discount from the builder, unbeknown to us the discount had already been allowed for. Colin from the sales department called us and...Read more
after some brief discussions we came to an amicable agreement. This was our only bad experience of the whole journey. When the build started our supervisor Matt was extremely helpful and knowledgeable. All through the build we were kept up to date with the proceedings from Tanya, Pamela and Jessica all of whom were always polite and very very efficient. Whenever we had a query or just a question to ask, all of the office staff were there for us.. As for Matt we couldn't have asked for a better supervisor, his attention to detail was exceptional, which created for us everything we had hoped for in our new home. As Matt would say "Happy days" Thankyou to all of you at B1 HomesSimilar opinion? Write a review on ProductReview.com.au!
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Stephen and DorothyPerth
- Verified customer
Wonderful house building experience as a first home buyer.
As a first home buyer, we were quite anxious going into this as we had no clue about construction and building a home. B1 was wonderful at answering all our questions and concerns. Also, we were amazed at how fast everything was built and the quality is above expectations! If we had to point out one issue is that pre-start could have been more informative. As a first home buyer, there were a few things we would have changed had it been highlighted. But at the same time, there were many good recommendations. Given the chance to do it all again we would definitely go with B1 Homes. A big thank you to the team Stacey, Pam, Jessica Matt and Gav!
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Ethan and KathyPerth
- Verified customer
Overall a Good Experience
Advantages:
1. We found that B1 homes offers exceptional designs compared to the average market. The interior design was good with a good use of space and maximum allowed zero lot boundary walls.
2. Harry (marketing) spent so much time explaining the building process and driving us around showing many display properties, which was really appreciated. We did have experience with some other companies where the marketing team wouldn’t even bother getting out of the office.
3. We found the built quality is good (however should wait for a coupl...Read more
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James TeganPerth
- Verified customer
Bliss Bedfordale
Our build was awesome as it was handled by the best supervisor in the state of WA. The workmanship was to a high standard, as all the trades were hand picked and you could tell they love their job.
The only issue we had was we had about 3 ladies look after our job during construction and it was hard to get a clear track of what was included and what wasn't during the build. The issues were sorted out straight away in most cases.
We had a different kind of set up with our build as it wasn't just off the plan build. Most of items were supplied by us and we knew our costs from early on at contract signing.
All in all was a pleasant process.
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jazAVELEY
- 2 reviews
- 3 likes
- Verified customer
Good Service/Support
Good Service/Support from B1 homes.
We had an ongoing electrical issues in which B1 Home stepped up and eliminated all our doubts by re inspecting our electrical side. We had the manager on site who wished to discuss the issue in person and after the meeting we are 100% happy with the outcome.
Thanks to B1 Homes for the clarification and satisfaction.
1 comment
B1 Customer ServiceB1 Homes
Hi Jaz and Virinda,
Thanks for your time today, glad that we have have resolved the issue, great result. B1Homes wish you both many happy years in your new Home.
Regards Jim
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Jamie ShackletonAU
- 2 reviews
- Verified customer
Quiet good for a first home buyers company
I found that the build quality of the house was quiet good, but it seemed to have been built a bit to fast ! The build was managed quiet well, B1 homes made 9 different variations which was frustrating for myself as I had already picked what I wanted in pre-start. Customer service was not to bad, we found that Kathleen service was outstanding we liaised with her several times. Kane was the first person I spoke to threw b1homes online chat option, he helped us get in touch with the broker and also helped us plan our perfect home, even though I c...Read more
ame up with the perfect design he gave us so many different ideas. Pre-start was good apart from the lady not really giving us much ideas, she seemed bored. Our building Supervisor Ian, was very helpful and supportive threw the build, found him to be highly professional.1 comment
B1 Customer ServiceB1 Homes
Hi Jamie,
Thanks for the positive review, not that often that we get told we build to Fast, we guarantee 20 week build on most of our contracts. I will pass on your positive comments to the staff a... Read more
nd Sales team, Enjoy your new home from all the Staff at B1 Homes.Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
Good experience for first home build
The team at B1 was very professional and friendly. We live far away from where we built the house. The team updated us everything that was happening. They also guided and gave us good advices along the way. Very happy and appreciated for your hard work team. We only needed to fly out to do final inspection. I highly recommend B1 Homes for my friends.
1 comment
B1 Customer ServiceB1 Homes
Hu Linh and Daniel,
Thanks for your feedback, we are always happy to receive positive feedback and great to see we accommodated you when you are so far away from the build, thank you for recommending B1 homes to your friends.
... Read more
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YohanesPerth
- Verified customer
Good first home build
The team at B1 was really good at what they do. they managed the build with such professionalism and the build was well managed with good workmanship. they keep us well informed of what's happening and always ready to help or answer any question that we had. we haven't had any issue with them so far and the house turned up pretty good.
1 comment
B1 Customer ServiceB1 Homes
Hi Dimas,
Great to hear you had a good building experience Great feed back, will be sure to pass it on to the staff. Enjoy your new home. ... Read more
Regards JimSimilar opinion? Write a review on ProductReview.com.au!
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- Verified customer
Our First Home
The workmanship on our property was completed to a high standard, and all tradespeople were very friendly and welcoming when we visited our site throughout. Kathleen and Ian were always very helpful and went out of their way to answer any questions that we had. Kathleen sent us weekly updates on the progress of our home and was always available whenever we called in or emailed.
1 comment
B1 Customer ServiceB1 Homes
Hi Braydon,
Congratulations on your new home, its nice to hear that you are happy with your new home and that you've had a good experience. The team here will be pleased to hear your feedback on your ... Read more
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- Verified customer
Very happy, good building company and people.
I'm a truck driver and don't have a lot of time at home. My mate bought a home and land package and recommended B1 to me. I met with Luke the sales guy and told him what I wanted. Luke drew it up in a day or so. I made some small changes and that was it.
It seemed to take a long time, but once they started things really got moving.
I'm glad I had Kathleen updating me every week buy phone and email so I didn't have to worry being on the road most of the time.
Even when there was a mistake with one of the walls, they just knocked it dow...Read more
n and fixed it. This is the first home I've built so I didn't know what to expect. I am very happy with my house that B1 have built for me and how the have helped me through the whole way. The helped me with the finance and everything. I think they are a good hard working builder and I will be telling my mates to build with them.1 comment
B1 Customer ServiceB1 Homes
Hi Alan,
Thank you for your feedback, and thanks to your mate for recommending us. We are so please that even after the minor hiccups we were able to keep you happy. I will be sure to pass you comments on to Kathleen and the team. ... Read more
We really appreciate you thanking the time to tell us about your building experience, as the proof is always in the end product that everyone at B1 works so hard towards. Form all the team here at B1 Homes we would like to wish both you and your mate many happy years in your new homes.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Vhinasked
Its almost been a year since I first contacted B1 homes last May 2018 and almost 7 months since I bought the land and my prestart . It’s really stressfull that till now the building process is still not started. is there anything you can do to speed up the process? thanks
2 answers
B1 Customer ServiceB1 Homes
Hi Vhin,
We agree, that sounds like an unusually long time. Unfortunately we haven't been able to identify your job in our system from the details you've posted here. Could you forward your name or job number, or even the construction address to support@b1homes.com.au, and we'll investigate for you.
Thanks,
B1 Team
B1 Customer ServiceB1 Homes
Hi Vhin,
Thanks for sending through your details. I think you're generally aware of the circumstances that have caused your delays so far, but for other readers here, I'd like to provide some answers.
In short, there has only been 2 working days since the 5th October, that your job hasn't been in the hands of your Shire, and it continues there today. That's 2 days in nearly 6 months! These are issues specific to your block and your Shire. We'd like to be able to give you certainty around when your job will commence on site, but until we have control of the job, we don't have that certainty, although we feel confident that it's close.
We had Final Documents ready for you way back in early November, which would normally mean we're only days or a week or 2 away from commencing on site, but unfortunately, your shire released a new planning policy only a few weeks prior to your planning application being lodged last October. This is the ultimate cause of your delays.
We offered solutions to help achieve the quickest planning approval possible, but it took a while to evolve those solutions into plans that you, and then your Shire were comfortable accepting. Ultimately the Planning approval wasn't received until earlier this month.
We now have the application for your Building Permit in with your shire, and would hope that we have a smooth process there, allowing us to commence on site in April.
We're looking forward to getting started on your new home almost as much as you are.
Regards,
B1 Team
Jyuohseiasked
Hi,
We are building with WSH who have now gone into Administration. We are up to our Completion Stage with a number of defective and incomplete work. Is this something you would be able to provide assistance with?
1 answer
B1 Customer ServiceB1 Homes
Hi Sorry to hear that, unfortunately we only build in Perth, good luck with completing your home.
Regards Jim
Alanabasked
Hi there, just wondering whether you guys have an option for low savings loans (without the guarantor)?
Love the house designs you have.
2 answers
B1 Customer ServiceB1 Homes
Hi,
Thanks for your email, yes we do, I will arrange for one of our consultants to contact you and discuss the options.
B1 Customer ServiceB1 Homes
Hi, Can you send me a contact number or an email address and we will be InTouch with the options we can offer you.
Regards Jim
Details
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B1 Customer ServiceB1 Homes
Hi Karlee,
es, we wish you all the best and a happy future in your first home!We are so pleased we were able to custom design your home and you are happy with the experience so far...that large theatre room will get hours of enjoyment! From all of the Team at B1 Hom... Read more