Great prices online but differ instore, Service also needs improvement!
I started comparing prices online for a number of products for my bub and Baby Barn was the cheapest, I prefer to look at products before buying them so I really liked that I was able to drop into the store and have a look which I am glad I did as I often end up with something completely different. But buyers beware - if you intend on doing this make sure you look on their website first for the price as with most things I have purchased in this store the price has been significantly higher than they have listed online and you have to speak up a...bout it. I was very disappointed with the service after letting them know I saw it on their website for a lower price, they seemed very rude about it and not very helpful after that, this has happened on numerous occasions. I recently purchased a carseat from them for my bub as she has grown out of her capsule, this was at 9am on a Monday morning, I was the only customer instore. I asked if they could fit it, they guy umed and arrd and said he was very busy, this is once I have said it was on their website for a cheaper price, he opened his diary to an empty page, I even offered to come back throughout the day, after continuing to um and ar he said he could do it but it would have to be a very quick fitting, took 5 mins with a 1 minute tutorial - I paid their fitting fee for this aswell. Not very happy, I then went home and sat down and read the instruction manual. I will be shopping at Pram Warehouse from now on, as their prices match Baby Barn and their service is amazing. Cheaper Prices Customer Service, Not very helpful, Cheaper prices online than instore unless you speak up
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