baby bounce owners your on a winner with these staff
I went into your Virginia store after travelling from North Lakes and having a less than desirable encounter at another baby store. the staff here were very informative and didn't pressure me to buy. while i was there I over heard a staff member helping a lady who had recently lost a child. the way in which this was dealt with is the reason i will be bringing my business back to your store, the manager at the time took this lady aside and had a little heart to heart. as a small business owner i cannot tell you how impressed i am with this manag...er. After this she came down and showed me around the car seats and i was impressed at how well she knew the cars we own and could tell me exactly what i needed (not the most expensive ones either) i am very confident that we will be supporting a good set of employees. i am not sure of this ladies name but she has 5 children and is a real asset to your company. Great work Baby Bounce
Best baby stores in Australia
Been to the Ashmore road store several times. Friendly staff with great product knowledge.Highly recommend to my family and friends
Baby Bounce Macgregor - first time parents go there!!
After a terrible customer service experience across the road at Baby Bunting, it was a breath of fresh air (and cure to our quickly rising pram anxieties) to walk into Baby Bounce and be happily greeted by three staff members who were all more than willing to help us, soon to be first time parents, out. We were helped by Christie who was not only friendly and able to relate to us on a personal level, but she was extremely knowledgeable about all the products and was able to steer us (excuse the pun!) in the right direction for our specific pram...requirements and needs. Even though we knew pretty much nothing, she didn't make us feel stupid at all and we came out of the store (after about 45mins!) very happy and armed with a wealth of relevant advice and knowledge on our side. Even though we weren't ready to buy at the time (and thank goodness no pressure to buy there and then was put on us) we will definitely be back!! Excellent customer service and the staff have a real passion for the products they sell. Keep up the great work guys! Buying baby items can be a very confusing and harrowing experience - Christie and Baby Bounce was our baby gear anxiety lifesaver!
Great Customer Service!
My Husband and I recently went into the Auburn store on Easter Saturday, the girls there were lovely and took the time to take us through the products. Being first time parents, it has been quiet overwhelming so we are extremely thankful to the Baby Bounce staff for providing us with a positive first experience.
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