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Baby Bunting Online store

Baby Bunting Online store (page 2 of 2)

1.9 from 21 reviews


  • Product Quality
    3.0 (10)
  • Return Claim MadeYes (1) · No (13)
  • Shipping
    3.1 (7)

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Returns policy is ridiculous


I recently purchased a car seat and two fitted bassinet sheet sets. When I received my order I realised the bassinet sheets do not fit the bassinet we have as they are too small. I contacted baby bunting and asked about returning them. They advised me it would cost me $11.25 to post them back for a return. I live 3.5 hours from the nearest store. I paid $20 so you do the maths. It wouldn’t have cost more than $3-4 in size/weight to post it back through aust post but they have their own return policy. Flat rate. Very disappointed. Will not be shopping with them again and will not recommend to anyone. Unsatisfactory customer service!

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