Great service - very accomodating!
The staff in one if their ACT stores are really friendly and accomodating. Had a faulty issue with a product that was less than 12 months and they rectified the issue and solved the problem. They have also price matched items for me too, with no issues as long as it aligns with their policy. Highly recommend Baby Bunting for all your baby needs.
Customer service good - price match policy is a joke
Went in and put on lay-by 2 car seats ($1500). Also asked to be shown the prams while I was there and had great customer service. The problem is when I got to the registers we asked to price match a pram to an online price. She told me that because the pram was a back order on this website they won’t do it, but here’s the stupid part: the website said they will be in stock within 2 weeks, baby bunting themselves don’t even have the stock in at the moment and it’s a lay-buy anyway which means I won’t even be taking it home today..
It’s a flawed ...
Everything I need under one roof!
To say I am addicted to shopping at Baby Bunting is a massive understatement! My son is nearly 12 months old, and I'm too scared to admit how much I have spent at Baby Bunting. This store has everything I need and it is conveniently located so I can always duck out to grab a few things last minute. The staff are always friendly and happy to help. The sales are great and I love that they put them on all the time. The range is huge and I can always find what I'm looking for.
Baby Bunting Castle Hill store
We are newbies without much knowledge in buying baby stuff. Our priority was to have helpful staff who could explain things to us so that we can take an informed decision. Right decision to go to Castle hill store. We spent abt 5 hours there and the staff was exceptionally helpful and patient with us. Explained everything thoroughly and after the purchase we came out more educated on the subject. Kudos to Ms Maree, Ms Mana, Ms Bec and Ms Sarah! Thank you!
10/10 baby bunting Maidstone car fitting
My dad recently went to baby bunting Maidstone vic, to have a car seat fitted for when he and my mum look after my baby
All he has done this past month is rave on and on about the young lady jayde who fit the seat in the car
He was so impressed with how firm the installation was and how she took the time to explain each step on how to use the seat to which he actually came home and taught me a thing or two
I am not one to write reviews but she has clearly left a lasting impression and it’s nice to have a passionate and reliable source to go to when it comes to the safety of your child in the car
We are so thankful and will be coming back for all our car seat needs
- Physical store
Jessy the man who make things happen, Joondalup
Bought a rocking chair at a bargain at Joondalup baby bunting. I drive a Holden cruze and I couldn't see how the chair was going to fit. Thanks to Jessy he managed to disassembled it into pieces that could fit in my car. What I liked about Jessy is he refused to give up. Well done and thumbs up to Jessy
Mixed reviews regarding customer service
Today visited the auburn store. When I asked a question to one of the staff, she was extremely rude and seemed very uninterested in answering my question. She seemed to be the manager maybe shockingly! On the other hand, received excellent customer from another staff, who even recommended better products. I suggest you ensure staff members are always friendly, patient and approachable like the latter one.
Doncaster BB is amazing!
All the customer service representatives including the managers have been a pleasure to deal with. They have helped with all of my enquiries and returned faulty items in a heartbeat! They went out of their way to make things as a easy as possible and are most knowledgeable about products! I highly recommend the Doncaster BB!!
thank you to all these wonan who work at the thomastown store. When I was a 1st time mum I basically lived there and now having my 2nd i dont need anything and am more confident so I dont actually get to see them as often. Just went in and purchased a few thing's made me realise how much I missed them. Hence the reason for this review which is 2 years too late. Thanx again for making me always feel welcome and for all the advice..
I had a c section and was not up to going to get what I needed, so I called the Rutherford store and the girls there were amazing, they got the joie swing for me and 4 pigeon bottles and 4 teats and put them at the front counter for me, for my husband to pick up so as he didn't have to try and get everything right that I needed. Then at time of payment they suggested i join as a member and i made a major saving great service.
BB crew are fantastic
As first time parents my husband and I were overwhelmed by all the choices we had. The crew at Baby Bunting have been exceptional. We have been into the store many times and I’ve called them up for several reasons and every single time we have been treated with exceptional customer service. They have always gone above and beyond what we could have expected. They truly deserve this 5 star rating.
All the essentials
Baby bunting has all your baby and early childhood essentials. Most staff are very friendly and helpful, some can be a little off. Staff are knowledgeable about the products in terms of what to recommend and how to use.
Top notch customer service!!!
Fantastic customer service. Had an issue with an item I purchased at the store which is about 1.5hrs away. Customer service went above and beyond. Sent me a new higher priced product in the mail and took the other one back without charging me anything!
Great Service from Britax Rep
Bought a child car seat today at the Cannington WA store. I was served by the Britax Representative Shilpa. I needed to contact my daughter who was in Abu Dhabi and Shilpa was fantastic. Very helpful and obliging. This made making my purchase today much easier for me and I now am confident the correct car seat was purchased and at a great price. Thanks Shilpa
Thank you for being so helpful!
We bought our pram today at Baby Bunting Chadstone and was assisted by the lovely Poppy. She was very helpful and knowledgeable in helping us choose the right pram for our baby. Amazing customer service experience thank you! Champey & Carolyn
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