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Baby Bunting

Baby Bunting Questions & Answers

Online store and Physical store
2.2 from 401 reviews

7 questions from our users

Lina T.

Lina T.asked

Baby Bunting

Baby bunting stores are refusing to give me a full exchange or store credit for an item that was purchased 3 weeks ago, even though the item is unopened with the receipt. The item has gone on sale so now I can only get credit for the sale price which is $50 less than what was paid. Is this against fair trade?

No answers

Teesha

Teeshaasked

Baby Bunting

If you miss a required fortnightly payment on your layby what will happen?

No answers

TashH

TashHasked

Baby Bunting

I bought a bassinet Saturday the 8th, the bassinet was 15% off and a friend has just sent me a message saying that it’s still cheaper else where. This is really frustrating. I didn’t think I would need to find a better price with the sale on.
Is there any chance that you price match a few days later?
If not I can return it and go purchase it somewhere else.

No answers

Kate

Kateasked

Baby Bunting

Hi there, just purchased a gift voucher but would like to return it and get a smaller amount. Is it possible?

No answers

Belle

Belleasked

Baby Bunting

I just wanted to know if i can exchange a gift that i got from my baby shower? It is brand new untouched packaging. Howeber as its a gift i dont have a receipt for it.

1 answer
Neve P
Neve P

Do you know who or when it was purchased? We are able to search through our receipt history if we have specific details. If the person can send through a bank statement with date/time of transaction we can look too. I hope this was resolved!


Riss12

Riss12asked

Baby Bunting

I've got a lay-by on a Bassinet to attach to my pram but I've just been gifted the exact same one so I'm wanting to if I'm able to change the bassinet to a second capsule base instead?

2 answers
Baby Bunting
Maria T.Baby Bunting

We are happy to assist you with this request. On your next visit to the store, please speak to one of our team members to process the adjustment for you. Regards BB.

marshall
marshall

Good luck with no receipt love ;) oh and I hope who ever u got it from has a baby bunting card they won't exchange it with out proof of purchase even if it's all in the box and the label screams out baby bunting.


Susan5158

Susan5158asked

Baby Bunting

Why do I need to pay full price on sale item when I layby it? And not get my 5percent off for loyalty card.

2 answers
Atootles
Atootles

Susan i have never had a layby at baby bunting before so I couldnt' answer this for you. Certainly a question to be asked of the store I would think. I would be annoyed if I couldn't layby at the special price or receive the 5% discount. Definitely ask the question.

I do believe its not the lay by that stops the discount, they have a policy that your loyalty card can't be used on already discounted prices. From what I have noticed their computer won't apply it. I have purchased several discounted items and this is what I believe I observed


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