Reviewer Photos & Videos
Great presales service over the phone, with lots of questions happily answered. This allowed us to make an informed decision and get what suited us best. Good on price, friendly and efficient. They even helped with installation and took the time to show me how the pram worked. Definitely a better alternative to the big chains! Many thanks and happily recommend.
Friendly, family run shop with honest and genuine service. Free postage on many items.
No parking, but postage is free on most items so no problem really.
Fantastic service and prices
Your service is by far the best service I've had with online shopping, I received my package the next day free of charge at a time that suited me. The pricing on the products are very reasonable I'm very happy and wouldn't shop anywhere else for my babies needs as well as mine.
Best service I've had online!
Thank you Babycare. Ordering my gorgeous little bassinet and matching swing online was a breeze. I placed an order one day and received it to my office the next. Very impressive! I did my research, shopped around and Babycare nursery was a little cheaper than others who had the exact same product. I will be sure to order anything else I need through Babycare.
Super fast delivery
Great store & customer service was impeccable. As previously mentioned by other reviewers, I had to park 2 blocks away and the staff were more than happy to help me to the car with my car seat and bouncer purchased. They were all lovely people and seemed extremely happy to help with any request. If I had to make one tiny complaint, it would be that the store is too small. Hard to navigate with a pram (but I managed!).
Just wanted to say thank you so much I'm so happy with my pram and capsule combo. Fast delivery, and I searched everywhere for combo package and this was the cheapest price I could find for that brand and no extra hidden costs for extras I received everything I need for it to be used straight away.
Thanks for the great customer service
[name removed] and his wife provided me with excellent customer service. After explaining how I was desperately after a Kompressor Caprice because my son had almost out grown his capsule, [name removed] and his wife found the colour I was after and even delivered it the same day. I would highly recommend them.
Inexpensive, quick delivery and excellent customer service
Fabulous service, product and price!
Couldn't be happier with these guys. Ordered online and received my order within a 24 hours. I got the best possible price online and they were exceptionally easy to deal with. I check their website first now for baby items and if I could get what I needed from them every time I would!
easy to navigate, fast service, friendly
Best Price & Best Service
We came across Babycare nursery while comparing the prices online and I have to say their prices are better than any I have seen so far. First we ordered Bebe Care Classic 4 Drawers Chest which was delivered the next day and we were so impressed with the service that we ended up doing all our major baby shopping with them which included - Steelcraft Strider Compact, Grotime 5 in 1 rollover cot & mattress Infa Secure Luxi Ride 0-8 Child Restraint seat which were all delivered promptly and to our surprise Sam also threw in a cot set for free. Keep up the good work guys!
Best prices and best service
well comfort well perfect
i purchased this stroller for my daughter it ticked all the boxes light easy fold reverse handle full sun hood full recline. don't be fooled by its tiny size and weight its very zippy and sturdy is that possible yes and my grandy just loves it .I would highly recommend this product with confidence from babycare the customer care, service and after sales service was a pleasant rare experience, well done thankyou.tricia.
well comfort is simple light with lots of features not usually found in compact strollers
I purchased a ZuZu pram online and was impressed with the delivery time to Melb (as stated on the website) and the service from Babycare Nursery, responding to emails promptly.
This pram is no longer being made and was really happy to find it!
Will be looking there again for other things.
Excellent service, great price!
Saw the Infa Secure Luxi Caprice on the website for the best price, and purchased and picked it up from the store. Parked my car a 10 minute walk from the store (I had my LO in my carrier), and the owner walked the seat down to my car for me!
customer service, friendly, knowledgeable
Owner [name removed] was great. Purchased a Babylove Ezy Combo car seat, it was delievered installed. Also moved and reinstalled one of my other babycar seats. In addition he also tightened and fixed up my other two carseats. I am a retutning customer. Owners are lovely and helpful.
Excellent! Great help!
Friendly, great customer service, helpful and competitive everyday prices.
I purchased a Maclaren Twin Techno online and received it the very next day. The staff also went out of their way to send me an invoice as I misplaced the orginal. Excellent service and the best price too. Very impressed I will make babycare nursery my first stop for all future purchases.
Fantastic service and price
I ordered two Baby Love Ezy Combo car seats online on Saturday afternoon. I received a confirmation email on Sunday morning and the seats were delivered to me on Monday. Fast, efficient service and a great price as well. With service like that I don't need to go into the shop!
Great price and service
Called up at 3pm, had them place the last Velco Ion on hold, and drove in to pick it up, it was there, and they even threw in a free Safe n Sound sunshade for the car. Will definitely return, but will probably shop online, as parking is a premium in Cabbramatta, where their store is located. Free shipping in Sydney, so why not, only wish they had PayPal!
Free shipping, cheapest, friendly staff, very helpful, bonus products
Small store with limited parking.
Infa Secure Vario Max CS5410VM Booster Seat with 4 Star Safety Rating - Slate
I live in Brisbane but found these guys through Ebay. They were able to beat the price of my local babystores even after shipping it to me from Sydney to Brisbane.
This was a relief as we had been without a job for 2months and are extremely behind and was unlucky timing having to upgrade our daughters car seat during this time, but BabyCare Nursery was able to help me out with a great price, customer service and product!
Thank you so much!
Great customer service, really great product safety and price wise.
Wished I found this store earlier
We ordered a carseat midday and was delivered by 6pm that same day. The staff are so helpful and friendly. Great range and great value prices. Very impressed with this store, excellent in all aspects, will buy again! So great to see friendly and helpful staff members still do exist!
Exceptional customer service
Best customer service ever!!!!!
After visiting several different baby stores, my husband and I came across Babycare Nursery in Cabramatta. We went in for a quick browse, however ended up spending quite a bit of time viewing, testing and comparing prams. The owner, Sam and his wife took the time to show us all suitable prams. They weren't showing us the most expensive ones, but the ones to suit our requirements regardless of price. They did the same thing with the baby car seat. They were very patient and helpful.
The total price was much muchhhh cheaper than any other sto...re, however Sam gave us further discounts. Then to our surprise, he got a trolley and loaded our purchases onto it, and walked with us for 15 minutes to our car, which was parked several streets away. Never ever have we experienced such wonderful and friendly customer service. We will definitely shop at Babycare Nursery again and will most certainly recommend to all our family and friends. Thank you sssoooo very much for the fantastic products, price and service. Everything was perfect!!!
Refreshing old fashioned customer service
I had been researching a few different prams for weeks. And after visiting a baby store and testing them out in person, I decided on the Strider. However with such an expensive pram, I wanted to make sure I got the best deal on the market. I called BabyCare Nursery at 4pm to enquire price and stock. An hour later I called back as I had found a better deal and the lady was more than happy to better the price. She even offered to keep the shop open an extra hour so my husband could pick it up on his way home. He told me she was very helpful, and ...insisted I write a review. In this day n age where good old fashioned customer service is rare, it's important to highlight those that get it right. Would definitely shop there again. Good range, competitive prices, helpful staff and conveniently located in Metro Sydney. Good range, competitive prices, helpful staff More stores needed throughout Sydney
So happy with service
I ordered a stroller from this store on a Tuesday night at about 10pm and it was at my door by lunchtime the next day. I was so impressed and delighted. I needed it to go away in less than 2 weeks so I was a bit anxious it may not arrive in time and the delivery time far exceeded my expectations. Such a pleasure dealing with an efficient business. The price was also excellent and was the best in Sydney given the free delivery. I will recommend to everyone having a baby.
Speed of delivery, cost
Questions & Answers
I want to buy a valco spark duo from here but I just want to make sure I'm not being scammed and will receive the pram as I have been scammed online before.
I recieved my pram within 3 days of ordering (delivered to Victorian regional area and the week before Easter) as person on phone said they would. Very satisfying online store. Notably it would have been delivered the day before (2days post purchase) but I was out- courier service left note and had online service to arrange re-delivery the following day.
I ordered it and it is in transit very happy with the customer service from this store would purchase from here again
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