Discrepancy between online price and in store price
Their prices are generally lower than other baby stores, but it is nowhere stated on their website that the prices listed online are for online purchases only! We bought from Babycare Nursery on two occasions, after seeing their good price online, but on both occasions the items were $10 more expensive than the online price. I wouldn't have minded if they had stated that clearly on their website, because I would just order online rather than trek all the way to their shop if it ended up being the same price!!! On the first occasion, I thought i...t was because we saw the price at www.babyschoice.com.au, which is listed as Babycare Nursery's online store. But on the second occasion, we saw the price on their shop's website babycarenursery.com.au, thus thinking this was an advertised price in store as well, but they still would not honour the price listed there and charged an extra $10. Didn't want to argue, and since we went all the way there we bought the item anyway, but I just don't see how this way of doing business is being "honest". As much as I appreciate the lower price, I seriously think they need a disclaimer on their website(s) clearing stating that these are online prices and in-store prices are not the same!!! Pros: good prices Cons: no clear statement about in-store prices being different, thus misleading for customers
Questions & Answers
I want to buy a valco spark duo from here but I just want to make sure I'm not being scammed and will receive the pram as I have been scammed online before.
I recieved my pram within 3 days of ordering (delivered to Victorian regional area and the week before Easter) as person on phone said they would. Very satisfying online store. Notably it would have been delivered the day before (2days post purchase) but I was out- courier service left note and had online service to arrange re-delivery the following day.
I ordered it and it is in transit very happy with the customer service from this store would purchase from here again
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