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Baby Jogger City Elite

Baby Jogger City Elite Questions & Answers

4.2 from 177 reviews

41 questions from our users

Fionnlagh M.

Fionnlagh M.asked

Can you use a deluxe bassinet in a city elite 2?

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi there , The Elite 2 has it's own bassinet so no unfortunately the Deluxe bassinet isn't compatible .
Visit our website for more details -https://babyjoggerstrollers.com.au/product/city-elite-2/

Eama

Eamaasked

Another question about a recently purchased second-hand elite.... I noticed in a lot of pictures there is fabric that attaches to the bar/frame behind the canopy. The one I purchased does not have this extra piece of fabric. What is it’s purpose? Thanks!

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Good afternoon, this is a parent console that comes with the pram. if you wish to purchase please call us on 03 8872 6772 or email us at sales@theamazingbabycompany.com.au. Thank you

Eama

Eamaasked

I just purchased a 2015 city elite second hand (charcoal colour). It does not have the base and bum board - is it supposed to? Thanks!

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Good Morning, thank you for your question. The Elite did not come with these boards. You can purchase a back board for your pram from www.tabc.com.au . thank you

Mekaela M.

Mekaela M.asked

Hi baby jogger, just wondering if it is worth buying a backboard for my city elite? I want to use for light jogging/travel pram as it folds so well! My little one is 16 months old. Just want to know if it will be comfier with the back board (especially while jogging) or if the board will make it too stiff and it is comfier without, being more of a sling like seat? Hope that makes sense, thank you!

No answers
SCN

SCNasked

Hi I was wondering whether the Chicco Key Fit plus infant capsule is compatible with the Baby Jogger City Elite or/and the Baby Jogger city mini GT 10th anniversary edition?

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Good afternoon,

thank you for your enquiry. These adapters have been discontinued for some time now. You may still find them at some Baby Jogger retailers, however we don't have any in stock.

Thank you

Matthias P.

Matthias P.asked

Hi guys, our due date is 2nd of April and I really got my eyes on the city elite. I'm contemplating wether to buy new or second hand. After having a brand new one in my hands at a local shop I was very impressed with the suspension if the pram. My question is: Did the suspension massively improve from previous year models to the 2018/19 model city elite or has the system never really changed and is just as awesome as the one on a brand new model?

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Good Afternoon, thank you for your enquiry. The suspension on the new Elite 2 has been upgraded. There is benefits to purchasing the pram new rather than 2nd hand. When purchasing 2nd hand you don't receive any warranties. If you are to purchase new then you are entitled to a 2 yr warranty when you register your receipt with us at www.babyjoggerstrollers.com.au. You will love the new Elite 2. Thank you

Alana d

Alana dasked

I purchased a city elite second hand and just wondering if there should be a board or something in the back of the seat. There is no support in it.

2 answers
Baby Jogger
Baby Jogger C.Baby Jogger

Hi, thank you for your question. the Original Elite didn't come with the backing boards, however they can be purchased at www.TABC.com.au and I have attached the link below for you.

https://theamazingbabycompany.com.au/products/back-board-single-stroller?_pos=1&_sid=b0f333bd6&_ss=r

Alana d
Alana d

Thankyou so much for your response. I have just ordered it

AJPL

AJPLasked

Hi everyone. I purchased our Baby Jogger City Elite brand new in 2015. It has a 3 point harness and the buckle needs to be replaced as one side no longer fastens. It looks like the straps are sewn into the pram seat so am wondering how to replace the buckle so it is safe to use for baby #2. Any tips?

2 answers
Baby Jogger
Baby Jogger C.Baby Jogger

Hi AJPL, are you able to please send through photos and a description of what has happened with your stroller to inbox@tabc.com.au
Once we receive this, we will be able to assist you further.
Kind regards
Baby Jogger Customer Service Team

AJPL
AJPL

Sure thing Service team and thanks heaps for the quick response. Legends.

Vanessa A.

Vanessa A.asked

I have a second hand baby jogger city elite 2014 model and would like to know if its possible to undo the side harness straps to fit a universal pram liner? They seem fixed.

6 answers
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Vanessa, Unfortunately we do not recommend this. You should be able to find a universal pram liner from your local baby shop to fit the stroller.
Kind regards
Baby Jogger Customer Service Team

Vanessa A.
Vanessa A.

Thank you for getting back to me so quickly. I did purchase a universal liner a few months back that said it was compatible with this model, but it is not unfortunately so I just wanted to confirm. Cheers

Baby Jogger
Baby Jogger C.Baby Jogger

Sorry for the inconvenience. Please let us know if we can assist with anything further.
Kind regards
Baby Jogger Customer Service Team

Charlotte

Charlotteasked

We have the city elite and love it. Had it for our 3 year old but now need it for our 4 month old. Does it only face outwards? Is there a temporary seat insert we can buy to have our boy facing us for the first little while. Thanks

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Good morning, thank you for your enquiry. We are very happy to hear you love your Elite. You can use a Compact Bassinet or a Deluxe Bassinet. However as bub is already 4 months old, you would only get around 2 months use out of it. Thank you Baby Jogger Customer Service Team

H Roberts

H Robertsasked

Hi,

We are expecting a baby in March next year and have really liked the Baby Jogger Elite when we have tried it out. But we have heard that there is a new updated model of the elite coming out soon is it possible for you to give me an idea of when it will be released please?

No answers
Edhica D.

Edhica D.asked

Is there any way I can change the back pockets of city elite pram.I bought it second hand in very good deal but the pockets of the pram got very loose .Want to change them .Or even happy to welcome some creative ideas to cover them or get rid of them.

2 answers
Baby Jogger
Baby Jogger C.Baby Jogger

Good Morning Edhica, If you could please email us some photos to inbox@theamazingbabycompany.com.au we will see what we can do to help you. Thank you

Edhica D.
Edhica D.

Hope you have received the photos .Thankyou!

Suze

Suzeasked

Hi,
Doe anyone know - What age can you start running with little ones in these prams? If its 18 months, is there an Option get a baby sling/insert to start running from 6 months?
Thank you !
Suze

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Good afternoon,

Thank you for your question. Recommended age for running with a baby in a pram is 8 months of age. This is due to the head control of the baby. Thank you

Singh

Singhasked

Hi I have purchased baby jogger in 2013 and I noticed that the canopy adaptor is very loose. One side canopy doesn’t lock .and when I saw there is spring that is not on right place . And I don’t know that how to open to fix it . Help me plz

1 answer
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Singh,
Thank you for reaching out!
Please send through an email with photos of your issue to inbox@tabc.com.au so we can assist you further.
Kind Regards
The Baby Jogger Customer Service Team.

Ray T.

Ray T.asked

How can I fix my frame on my city elite? It is very wobbly when using it. Especially when turning the stroller in either direction. I've never put heavy things on my handle, only every used the storage bag. Is this just from normal wear and tear?

2 answers
Indri
Indri

I felt the same too. Its very dangerous.

Baby Jogger
Baby Jogger C.Baby Jogger

Hi Ray and Indri, there are so may reasons/factors that could cause this to happen to your stroller. We would suggest either contacting our Customer Service Team at The Amazing Baby Company (03 8872 6772) and inbox@tabc.com.au or visiting one of our Authorised Service and Repair Centers - there is a list located on the Baby Jogger website: //babyjoggerstrollers.com.au/find-a-retailer/#approved-service-centers

Kind Regards
The Baby Jogger Customer Service Team.

Stefani

Stefaniasked

Does anyone know how to undo the straps on the most recent version of the City Elite Baby Jogger? I have a pram liner that id like to use.

2 answers
Baby Jogger
Baby Jogger C.Baby Jogger

Hi Stefani,

Sounds like your harness is a 3 piece system (waist and should straps are permanently connected by the clip that inserts into the central buckle) unfortunately you are unable to undo them. You may need to find an alternate liner that is suitable to this. If you have any further questions please don't hesitate to contact us directly.

Kind Regards
The Customer Service Team
Baby Jogger Australia
03 8872 6772 or inbox@tabc.com.au

Stefani
Stefani

Thank you

Yachtgrot

Yachtgrotasked

Does anyone else have problem where front tyre rubs & wears a hole in the under-carriage?

6 answers
germania1949
germania1949

Yes at one stage I did, but it was because I had been putting items in carrier that were slightly heavy and pushing it forward onto front wheel, especially when navigating very hilly areas around where I was pushing my grandie.. Once I realised why this was happening, I pulled carrier back from wheel and stopped throwing heavy items indiscriminately into granddaughters buggy. Hope this helps you Yachtgrot.

Baby Jogger
Baby Jogger C.Baby Jogger

HI Yachtgrot, That's a great tip from germania1949, that is one of the reasons why your basket is rubbing on your wheel. The other reason is if the basket is not attached to the frame correctly and hanging to low!

Kayla H.
Kayla H.

Can you buy the basket separately?
I need a new one or something to replace the one I have

Kay

Kayasked

Hey! Does anyone know if the attachments for the bassinet has changed through the years? I'm thinking of buying a 2011, but want to make sure I could buy a bassinet attachment from a different year. Thanks in advance!

No answers
Kate W

Kate Wasked

I have a City Elite with newborn bassinet attachment. Is there meant to be a bit of movement with the bassinet? I can sort of wobble it up and down, not far enough that it would tip over but not sure if it’s meant to be completely immovable.

1 answer
Petria
Petria

hi - yes it actually does a little bit but def safe!

Gemma M

Gemma Masked

Hi All,
I am wondering if the Baby Jogger Elite has always had foam filled 'forever-air' wheels? I am looking at buying one second hand as a running pram on my property but I am worried if I purchase an older model, will I get flat tyres? I live remotely so if I get a puncture I can't just duck to a shop to get it repaired.

If the tyres haven't always been foam-filled, does anyone know what year they changed so I can buy models from then on?

1 answer
Petria
Petria

Yes it does. I live rurally too and it’s amazing!

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