Reviewer Photos & Videos
Delayed shipment of damaged item
We bought a Mother's Choice Adore Car Seat from their online store on 30 Jun. We were later told the item was out of stock. 20 days later, I had to follow it up via email when we would expect the car seat.
On 30 Jul, we were delivered the item but the box have been totally ripped on one side (see photo). You probably could remove the item from the box through the hole on the side of the box.
The courier (StarTrack) tried to leave the box at our front door with the damage on the box facing away from us. Luckily, I managed to call him before ...
Avoid Baby Kingdom and UppaBaby!
Do not purchase a pram from this company. By far they are one of the worst companies I have dealt with along with @babykingdom who we purchased the pram from initially and planned to use it for years to come (hence why they upsold us to the double pram).
We purchased the pram in 2018 and had 6 months of use before it failedBabyKingdom has had it since.
After 6 months of use of our $1500+ pram the brakes failed and frame had major issues. At one point the pram stated rolling towards the road with the brake on!
When I got in contact with @babyk...
Terrible service and damaged items
I ordered a love n care bassinet from them two or so months ago. Item came damaged and took about 3 weeks to arrive. After I notified them it took another two weeks for them to do anything about it and then they expected me to return it for a refund. They offered me two different return ideas. One return the whole product even though I’m heavily pregnant and they were the ones who sent it damaged or 2. Accept a replacement part and $50 refund. It’s now been another 2 weeks and I have recieved the replacement part but no refund. I have been ema...iling them about it and basically they are saying because I have a case with PayPal they can’t send me the refund !! Like why offer it then ??? I’m not taking the case off until I get my refund. I still have a few things to buy but no matter the price will never buy from here again. Terrible service getting totally stuffed around and they are rude about it !!! Do not buy from them !! Avoid avoid !!!
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Questions & Answers
Wanting to buy a bassinet for my steel craft compact strider but not sure whether to trust online or go to local baby winks and get them to order one in for me
Have not ordered from baby winks .The order I placed online from baby kingdom was dispatched and collected the very next day .
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