- Baby Kingdom
- Verified customer
Worst online delivery experience I have had
Purchased $369.99 Glider with a $65.16 delivery fee with detail ‘please do not leave unattended at drop off’ Received an order confirmation via email and then no correspondence re delivery. I Emailed 11 days later following up. No phone call or correspondence about the delivery, I just came home the next day to find the large parcel on my door step.
I have recently had my home broken into and have holiday plans coming up.
I would like to know if Baby Kingdom would have replaced this if stolen.
Followed like a criminal
I went to the Alexandria store and enjoy a long perusal of products, however, there was a female staff member who kept following me around and made it very uncomfortable for me. I think she was the manager. I noticed she was following other people around too. Other staff were lovely. No longer will I linger in this store.
Good products, bad staff
Ive always liked the variety at Babykingdom but their staff are a big turn off. I might be pregnant and extra touchy but I expect courteous and polite staff who don't mind talking through features of their prams with me. This is my first baby and I don't know how to fold and what different prams do, sorry to take up your time !! The variety is really good and I bought my pram there because the price was good but their staff need some customer service training
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Very Rude Customer Service at Penrith
Every time I have been to Baby Kingdom Penrith I have found the staff very very rude.
The last time I went there it was a really hot day and had my 16 month old toddler with me who decided to throw his very first tantrum...a staff member came up to my Son and told him to be quiet as he would wake up her baby. I thought this was so Rude.
Previous occasions I have had a staff member helping me with product information who said she would be back in a second after helping another customer (even though there were 3 other staff members standi...ng behind the counter talking to each other)....the staff member never came back..I found her standing with the others chatting. Needless to say I walked out of the store and didnt buy anything. I will not be shopping there again and will go to Baby Bunting ot MyBabyWarehouse at Minchinbury instead (even though I live within walking distance of Baby Kingdom Penrith)..I would rather drive further to another store that is slightly cheaper and the staff are friendly. I would not recommend going to this store. Rude staff members, expensive, bad customer service
they have moved premise in campbelltown and empolyed more staff as the shop is bigger now the new staff are alot more helpful however i would still only go there if i knew of a sale happening.
cheap produts lots items on sale,and quit often as well
bad customer service or rather lack there of. i went out there to buy a pram that i had seen on sale, the lady at babies galore sold me the product told me all about the features and benefits, showed me how the pram reclined what buttons to push even talked me into getting the bassinet for it which i...
Questions & Answers
Wanting to buy a bassinet for my steel craft compact strider but not sure whether to trust online or go to local baby winks and get them to order one in for me
Have not ordered from baby winks .The order I placed online from baby kingdom was dispatched and collected the very next day .
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