Got what we ordered in a timely way
We ordered an item online, we got exactly what we ordered within a week (we're in Victoria). No issues at all, would use again.
Boxing day sale purchase-quick delivery
Ordered a bugaboo bee 6 pram during the boxing day sale with bonus cup holder. Received order confirmation however the website doesnt have an order history section. Visited the alexandria store on the following monday (Public holiday) however they said online store is seperate to the store however they know that the online store received thousands of orders since boxing day so i should receive an email soon. The bugaboo pram online said “in stock. When sold out due in early February 2021“ so i expected my pram to be delivered in february. But t...he manager of the store reassured me that i should receive something soon about the order. The very next day received an email that my order has been dispatched and received my pram and bonus cup holder the next day (wed). Would be nice if the website had an order history section, but overall very happy so far with baby kingdom!
- Physical store
It's been great so far
I am a first time mom and Baby Kingdom in Alexandria was one of the stores I visited. I am really happy with their service.
Even on the busy days (weekends) if you're patient enough someone would come to you and try to help you. They don't push stuff at you. They try to understand you needs, environment and show pros and cons of products.
My sister also ordered an item online for me. Online experience was also great. I remember contacting someone over the phone regarding the click and collect. She was super friendly.
So far my experience with Baby Kingdom has been five stars and I don't think I will shop anywhere else.
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Fast and Easy
I have ordered many small items including baths and linens, no big furniture items. But even still I received everything faster than expected. Had 3 orders from this shop and every one has been delivered efficiently and without issue. As I said, I didn't order large furniture items so I can't say how they are for delivery, but on all the small things Baby Kingdom is great! It is my go to store for baby things now.
Great assistance and service
We had a lot to buy and no idea where to start. The service was excellent! Served by a lady called Bini she was able to give us comparable information between brands to help us make our decisions. Made the entire process much easier
I ordered a Baby Bassinet on Thursday Mid day to be delivered to Paddington Sydney. It was ready to be picked up from the Post Shop the very Next day. I am so very happy with the Excellent Service of prompt dispatch by Baby Kingdom and delivery by Australia post. Thank you very much to you both on a job well done.
Questions & Answers
Wanting to buy a bassinet for my steel craft compact strider but not sure whether to trust online or go to local baby winks and get them to order one in for me
Have not ordered from baby winks .The order I placed online from baby kingdom was dispatched and collected the very next day .
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