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Baby Kingdom

Baby Kingdom (page 3 of 4)

Online store, Physical store
3.3 from 105 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (6)
  • Return Claim MadeYes (0) · No (6)
  • Shipping
    4.5 (4)
  • Customer Service
    5.0 (2)
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Quick, Easy, Great Prices, Hassle Free!

published

We visited Baby Kingdom on Sunday and were delighted and so happy with the service and products we received. We knew pretty much exactly what we wanted and went in there spoke to the customer service rep who grabbed all the products requested and knew exactly what we were talking about. She price matched a capsule we found cheaper at another store and all other items we purchased had 10% off!!! we saved about $400. This store is quite large and we have been to another quite similar and waited 2 hours and was still not looked after. I will buy any future baby products from Baby Kingdom!!

Thanks for such an easy and pleasant shopping experience for our first baby girl :)

Alice
AliceDarwin

A great Shop and excellent in professionality !!

published

I highly recommend this shop for its excellent customer service and top high quality products.
The shop manager Stephen is a great person and extremely well mannered !
He looked after me with unbelievable professional work ethic !
Wouldn't go anywhere else!
Alice and Nabil from Darwin

Laura
LauraAlice Springs
  • 2 reviews

Online store- great service and product

published

I purchased a Boori cot and mattress from the online store, while it did take some time to deliver I was aware of this when I ordered. Unfortunately the freight company damaged the contents (apparently they put the forklift forks through box!). The staff at Baby Kingdom were great and organised replacement pieces really quickly and easily, what was a stressful experience was made so much better by staff who made every effort to keep me updated of the new dispatch, high level communication with quick response to both email and phone calls. I would definitely shop with them again.

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nickster
nicksterMetropolitan Adelaide, SA
  • 10 reviews
  • 4 likes

Fabulous

published

I bought a car seat a couple of months ago and it was very well priced, delivery was quick and I like how there was a contact number on the website if I needed it. Would recommend this business. I would buy again as the prices are very good too!
Quick delivery

Excellent Service and Delivery

published

Just bought my Bugaboo Cameleon3 stroller from Baby Kingdom ....Very Informative always letting me know when it will be shipped and delivered... Just 3 days after ordering from Melbourne I received my stroller... Great prices and amazingly the fastest service I've come across..... Other sites I had to wait almost 30-36 days... Thank you Baby Kingdom
Informative with nice and speedy service

Desertduck01
Desertduck01Wynyard
  • 7 reviews

Excellent, easy online transaction

published

After ordering a pram online I was informed there would be a "delay" due to my colour choices, 2 days later the pram was shipped out and arrived exactly 1 week after I ordered it even with the "delay." I'm very happy with the service I received and my order was delivered in good condition. I definitely recommend Baby Kingdom online and will make more purchases from there in the future
Good communication, fast and easy

Hande
HandeSydney, NSW
  • 7 reviews

Great experience!

published

I've bought all my baby's products from Baby Kingdom Alexandria. Served by a lovely sales person who was so helpful and given a time frame of 8-10 weeks for delivery. Got an sms saying all my furniture and other stuff has arrived and it has just been 6 weeks! Arranged delivery for Wednesday, received everything, all in good condition, no missing parts or missing items. Very convenient.
Great sales person, great products, superb delivery time

marigold75
marigold75Nth Ryde
  • 3 reviews

Good products, bad staff

published

Ive always liked the variety at Babykingdom but their staff are a big turn off. I might be pregnant and extra touchy but I expect courteous and polite staff who don't mind talking through features of their prams with me. This is my first baby and I don't know how to fold and what different prams do, sorry to take up your time !! The variety is really good and I bought my pram there because the price was good but their staff need some customer service training
Good products
Rude staff

Chloebradleycooper
ChloebradleycooperMoruya
  • 7 reviews
  • 5 likes

Website is so easy

published

I went onto Baby Kingdoms website and it is so easy and fresh. I love it. They're very competitive and cheap! Never had a bad experience shopping online with them. If something is out of stock they call you straight away, very affiant and professional. Definitely recommend to all my friends.
Customer Service

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Townsville_Customer
Townsville_CustomerTownsville, Queensland
  • 5 reviews
  • 6 likes

Excellent Products and Customer Service

published
Customer2013
Customer2013Penrith
  • 4 reviews
  • 2 likes

Very Rude Customer Service at Penrith

published

Excellent and very helpful

published

I was so happy with baby kingdom! i went to the castle hill store and keep returning because they are so friendly and helpful. i got helped for i think about two hours yesterday and the lady even helped me carry my bags to my car. I highly recommend this company. also I think they may have the best prices (instore). I haven't found better yet.
excellent customer service, reliable, inexpensive

Sarah5283
Sarah5283Leumeah
  • 2 reviews

Very help full

published

When I was pregnant with my first child they were ever so helpfull and now I'm considering my second I will be going to them for all I need no questions asked ;) I have also sent my friends n family there I only wish it was a little cheaper tho
Great service
Little costly

GF9
GF9Sydney

Great Service , Great Prices

published

What a great store at Bankstown. The pram range is by far the best compared to other stores.Have great evryday low prices on a huge range of stuff and added with a Birthday sale discount , could not resist to spend $$$$$$.. Their product knowledge war up to scratch and compared to some other stores around 500% better.... Will keep going back.
Great service- Great Range -

Mel54
Mel54NSW, 2567
  • 6 reviews
  • 2 likes

Always find bargains and great customer service

published

I have been a regular customer of Baby Kingdom when they used to be in Narellan and for about 5 1/2 years now when i was pregnant with my first little one.
They always have great specials on and really great customer service, always willing to help out.
Keep up the great work :-)
Great Specials and Customer Service

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Questions & Answers

gondy_2
gondy_2asked
Online store

Wanting to buy a bassinet for my steel craft compact strider but not sure whether to trust online or go to local baby winks and get them to order one in for me

1 answer
Pree
Pree

Have not ordered from baby winks .The order I placed online from baby kingdom was dispatched and collected the very next day .

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