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Baby Kingdom

Baby Kingdom (page 2 of 4)

Online store, Physical store
3.3 from 105 reviews · View Statistics

Reviews

  • Product Quality
    4.5 (6)
  • Return Claim MadeYes (0) · No (6)
  • Shipping
    4.5 (4)
  • Customer Service
    5.0 (2)
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Michelle
MichelleDarwin
  • 2 reviews

Items delayed, but good prices

published

I purchased a baby cot & chest of drawers online. As one of the items was out of stock the website read that there would be a delay of 2-3 weeks, unfortunately the items have taken 7 weeks to date and there was a lack of communication from the company regarding the delay. I reported the issue a few times and eventually an employee contacted me with a resolution which I am happy with. The store has great prices compared to some other websites but be prepared for delays if the items are out of stock.

Excellent staff “Janice”

published

We just want to commend your employee “Janice” located in Alexandria.

She is a gem! Exceeded our expectation. My husband and I are very thankful to her. She really helped us alot when we were there.

I hope all employees are like her! Very dedicated and very helpful!

Many thanks,
Mr & Mrs Stenos

Lauren
LaurenSydney
  • 10 reviews
  • 5 likes

Best Service & great prices

published
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Zor
ZorSydney

Excellent!! Best baby shop in Sydney

published

Definitely the best baby shop in Sydney. Happy to drive 45 minutes (as opposed to 10 minutes to my closest competitor store) for the range, and the fantastic customer service. As a first time Mum, all the staff I’ve interacted with on the numerous visits have been more than helpful.

ben
bensydney

AMAZING - Such a great Shop

published

This shop has to have the best customer service I have ever come across. The staff were super helpful and extremely experience. SO MUCH BETTER THAN BABY BUNTING. (they were horrendous).

Reena
ReenaBurwood
  • 2 reviews
  • 3 likes

Waiting period is worst-staff or manager doesn't care

published
NMM
NMM
  • 3 reviews
  • 4 likes

Great store! Excellent Service

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I can not speak highly enough of the staff and customer service at the Alexandria store. We have purchased all of our baby equipment from this store and is the only store I will go to now. Thank you for making shopping there so exceptional! I was in there over the weekend purchasing a travel stroller and the staff were so incredibly helpful and accomodating of my choices! Thank you.

Thankful
Thankful
  • 2 reviews

You want Great service ask for Susan C

published

Went to the Bankstown store 3 times in the last few months. I have found her to be very knowledgeable on all the baby products I enquired about and purchased.
Thank you for making my shopping experience easier as being pregnant is very hard to be decisive you made it easier for me.

Karly
Karlysydney
  • 16 reviews
  • 13 likes

Castle Hill - Got pounced on by 7 workers in 5 minutes!

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Antoro
AntoroSydney, NSW
  • 9 reviews
  • 1 like

Huge range, fantastic service and items on special

published

mixed bag

published
Kristi
KristiSydney
  • 2 reviews
  • 1 like

Excellent service, wide range of goods

published

I love Baby Kingdom, last week I purchased a Baby Jogger and some bits and pieces and was very impressed with the service. We were asked quite a few times if we needed help but they weren't pushy about it and when we finally did buy our products it went very smoothly with a friendly easy going salesman. The range is terrific at the Alexandria store, every brand I could think of and the prices are great.

Nabeel
NabeelSydney
  • 37 reviews
  • 7 likes

Excellent customer service.

published

At the Alexandria store. Very happy - felt very comfortable spending 1000's of dollars in the first visit. Highly recommended - Well done Nicolette and Robby!

dancer+mom
dancer+momTerrigal
  • 7 reviews
  • 7 likes

Great customer service - above and beyond!

published
Amanda
Amanda
  • 6 reviews
  • 1 like

Friendly, helpful service. Knowledgeable staff.

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Questions & Answers

gondy_2
gondy_2asked
Online store

Wanting to buy a bassinet for my steel craft compact strider but not sure whether to trust online or go to local baby winks and get them to order one in for me

1 answer
Pree
Pree

Have not ordered from baby winks .The order I placed online from baby kingdom was dispatched and collected the very next day .

Get an answer from our members

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