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Baby Online Direct

Baby Online Direct

4.8 from 27 reviews · View Statistics
See the Best Mother & Baby Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Baby Online Direct

Reviews

5.0
3 reviews
5
(3)
4
(0)
3
(0)
2
(0)
1
(0)
  • Product Quality
    5.0 (3)
  • Return Claim MadeYes · No (3)
  • Shipping
    5.0 (3)
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Sarah
SarahGreater Melbourne (Metropolitan), VIC

Well priced, items as described and great service

published

We got a baby capsule and adaptor for our pram. Price was the cheapest in the market incl shipping. Customer service was quick, they emailled straight away to do the verification process (just gave them a utility bill) and it was shipped next day. Definately recommend especially for those higher price point items. Wish i discovered them before i brought the pram!!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Wonderful customer service

published

The customer service and response time has been fantastic, they tried to call me and contacted the supplier to provide a replacement mattress. I'd absolutely recommend the company and will be purchasing from them again

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
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Denise and family
Denise and family
  • 2 reviews
  • 2 likes

5 starts for reasons

published

Best pricing online I found for my car seat I purchased, Fast and cheap shipping once ID check was done, friendly customer service , quick and helpful reply .
Definitely recommend Baby online direct

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Nat
Natasked

I recently ordered a pram and I received an email requesting for a copy of the ID to match the card used to purchase the pram to be sent through first. This has made me very iffy as I've never had to do this with online ordering before.
Anyone had to do this?

2 answers
LIW
LIW

Yes I did too and it's fine. Just show your ID card not the bank card, so long as you used your bank card. If you used someone else's then use their ID card

Teresa Day
Teresa Day

Yes I was asked as well. It was due to online credit card fraud. I called them and had a chat. Was gthappy with the explaination & I sent them my Medicare card. My item arrived a few days later as promised. Have bought a few things from them now. no problems

Get an answer from our members and Baby Online Direct representatives

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