Well priced, items as described and great service
We got a baby capsule and adaptor for our pram. Price was the cheapest in the market incl shipping. Customer service was quick, they emailled straight away to do the verification process (just gave them a utility bill) and it was shipped next day. Definately recommend especially for those higher price point items. Wish i discovered them before i brought the pram!!
Wonderful customer service
The customer service and response time has been fantastic, they tried to call me and contacted the supplier to provide a replacement mattress. I'd absolutely recommend the company and will be purchasing from them again
5 starts for reasons
Best pricing online I found for my car seat I purchased, Fast and cheap shipping once ID check was done, friendly customer service , quick and helpful reply .
Definitely recommend Baby online direct
Questions & Answers
I recently ordered a pram and I received an email requesting for a copy of the ID to match the card used to purchase the pram to be sent through first. This has made me very iffy as I've never had to do this with online ordering before.
Anyone had to do this?
Yes I did too and it's fine. Just show your ID card not the bank card, so long as you used your bank card. If you used someone else's then use their ID card
Yes I was asked as well. It was due to online credit card fraud. I called them and had a chat. Was gthappy with the explaination & I sent them my Medicare card. My item arrived a few days later as promised. Have bought a few things from them now. no problems
Get an answer from our members and Baby Online Direct representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.