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Baby Online Direct

Baby Online Direct

4.8 from 28 reviews · View Statistics
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Reviews

4.8
28 reviews
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    • Verified

    Selling product out of stock

    published

    I have placed an order of a baby bath on 18/11/18, after a week on 23/11/18 I havent received any email so I rang and got advised it’s out of stock. Finally it got sent out via Australia Express Post but to a wrong address. On 7/12/18 I finally received the bath and it just looks like a second hand one (I wish somewhere I can upload picture, 9 black scratches all over the bath with no wrapping in the box). 19 days delay and with a product quality like this, my worst online shopping experience so far!

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    Nikky
    Nikky
    • 3 reviews
    • Verified

    Great quick delivery and customer service

    published

    Michael was very helpful when we were unsure how to make the recline function on the pram we bought work.

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    Questions & Answers

    Nat
    Natasked

    I recently ordered a pram and I received an email requesting for a copy of the ID to match the card used to purchase the pram to be sent through first. This has made me very iffy as I've never had to do this with online ordering before.
    Anyone had to do this?

    2 answers
    LIW
    LIW

    Yes I did too and it's fine. Just show your ID card not the bank card, so long as you used your bank card. If you used someone else's then use their ID card

    Teresa Day
    Teresa Day

    Get an answer from our members and Baby Online Direct representatives

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