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Baha Home
Online store, Physical storeDO NOT USE THEM!!!
Took my money and nothing arrived. There is no response to email or phone calls. The supposed premises is vacant and looks like they are no longer trading. ACCC has been notified
1 comment
Similar opinion? Write a review on ProductReview.com.au!
CaraSydney, NSW
DO NOT USE THIS COMPANY!
First two orders perfect. Third order never arrived and unable to contact company to organise a refund multiple times. They also charged me twice for my 3rd order. I have contacted the ACCC.
5 comments
BAHA HomeBaha Home
Hi Cara,
As per our recent emails, we acknowledge and apologise that several errors occurred in the processing of your most recent orders and cancellation.
The orders, cancellation and refunds were complicated due to several reasons including;... Read more
Are you still in business as half my house is done with your blinds and I'm finding it very hard to find matching blinds. I would order more if I could pay on delivery as I'm a little scared to order ... Read more
n pay again after my last experience, however I really like the blindsBAHA HomeBaha Home
Hi Cara,
Yes we are still in business and are pleased to hear how much you like our blinds.... Read more
Given your unique experience, we sympathise with your position and are prepared to offer you an arrangement where you pay 50% on order placement, and then the remainder upon receipt of your delivery via bank transfer. Would this be acceptable to you? We understand your trepidation given your previous experience, but, as stated in private emails and publicly on this forum, we have made changes in our operation and can assure you your previous experience will not be repeated. Regards, BAHA Blinds And AwningsSimilar opinion? Write a review on ProductReview.com.au!
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Monica K.asked
Do you have a physical shop I can go to and look at your products or are you only online?
1 answer
BAHA HomeBaha Home
Hi Monica,
We are 100% online and do not have a physical shop. However, if you want to see some of our products we can send you samples of our fabric and colour ranges free of charge. Simply go to our website at www.baha.com.au and order free samples of the products you are after.
Hope this helps,
The BAHA Team
David Pasked
I recently purchased a roller blind from BAHA. The blind arrived, however it was incorrect in that we had ordered the light filtering blind but we received the blackout version. I immediately went online and made a request for the blind to be exchanged. But that was on Wednesday and here on Monday I have not received any response. The contact number from the invoice is 'not currently available'. I would appreciate some contact from the company to resolve this issue. Order number 14240. Dave
2 answers
Hey Dave just wounding if you got in contact with baha blinds I'm having similar problems and can not get into contact with them
Hello,
They got in contact with me about 2 weeks after I sent the request online. They then manufactured and delivered the replacement blind within 2 weeks.
Dave
Details
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BAHA HomeBaha Home
Hi John,
We have found your review and would like to respond and resolve this matter.... Read more
We assure you that we are a legitimate business and not a 'scam'. It is clear that an error has occurred in the processing of this order. We have searched through our email history and can not find any contact from you. Could you please contact us via email at shop@baha.com.au and refer to your order that is in dispute so that we may reach a resolution.