Reviewer Photos & Videos
Rock hard Choc Jam Donut from Forest Hill Bakers Delight
A colleague an I purchase a choc jam doughnut from bakers delight in forest hill (opposite Gloria Jeans) and when we got back to work and took them out of the bags the donuts were hard as a rock with hardly any jam. It felt and tasted as if the doughnut was left over from last week. Wont be buying anything from that bakers delight again
Total Waste of Money
I bought a large custard scroll and some filled brioche rolls to take to a friends for morning tea. What a huge disappointment and a total waste of money!! Apart from a yellow tinge, the custard scroll was devoid of any filling. The lemon was non existent in the brioche and was so stale that it actually crumbled when I attempted to cut it into two. The saving grace was that we at least were able to enjoy a single nutella brioche shared between us. Next time I will save my money and buy something cheaper from the supermarket that couldn't possibly taste any worse. Bought from Bakers Delight Margate QLD
I can never go pass a Bakers Delight without buying a Hungarian Roll. In fact every few days I go to a Bakers Delight to buy a Hungarian Roll. So I know the texture, the taste and goodness of a Hungarian Roll. It crusty on the outside, soft and fluffy on the inside. Today I went passed a Bakers Delight that I seldom go to but since I was in the area, I went there and got my usual Hungarian Roll. Disappointed, disappointed, there was no crust to speak of, the inside was heavy and doughy... almost feel it was not cooked. I could still taste raw dough. I could not go back to the store because after i bought the roll, I got into my car and was driving away from the store when I was eating the roll.
Very disappointed as there was no selection of bread. We wanted a crunchy loaf of bread and the selection of bread was loaf bread or two rolls. No Vienna or Pasta Dura or sour dough. The bread was at least a day old. Not going back again. For a reputable organisation, very poor quality and something definitely need to be done to better the quality.
Scone recipe changed for the worse
I used to love Bakers delight scones. They were heavy and full of whatever the choice was - dates, berry &! Chocolate and a proper scone dough.
The last two times I have been very disappointed. They are so light and too airy with very little extras in them and very dry to eat. You could eat them without butter before. They were so moist. Now you cannot get them down without heaps of butter.
Issue with salt content
For years, I bought bread at Baker's Delight, Woden, Canberra. Very nice people, always smiling, helpful and friendly. In the past year I switched to Helgas Wholemeal with grains. I do like Helgas products and bread quality.
Purchasing last week the equivalent at Baker's, I found Baker's bread very tasty and suspected this may be due to a salt content higher than Helgas's. No contents details are given on the package but they can be obtained from the outlet itself. Checking today, it turned out that the salt content is 475mg/100g while...Helgas is 400mg/100g. In other words, Baker's Delight is about 20% saltier than Helgas's. I am not impressed, especially when such high salt content is not given on the package. I'll stick with Helgas.
Bakers Delight RIP OFF Tooronga Village
Staff are so friendly and their products taste great. However their rolls are getting smaller and smaller on a weekly basis. Just bought 6 knot rolls only to find once home they are the size of dinner rolls! Prices constantly going up and product getting smaller. I have been to other Bakers Delight Stores none of them have such small products, compared a roll from Camberwell against Tooronga it was twice the size. Suggest they weight the dough before baking to ensure they are not ripping shoppers off.
Terrible Customer Service at Centro (Kmart) Aitkenvale Townsville
Customer service staff were very rude when refusing to honour more than one of the vouchers out of the Entertainment Book I have paid for and should therefore be entitled to claim. If that is the policy of that particular branch (which it certainly is not in other Baker's Delight stores) it is not necessary for the customer service staff to treat a customer with such contempt/disrespect. Luckily we have a great Baker's Delight store with friendly, efficient staff at the Castletown branch.
Poor customer service at Fulham Gardens
Very poor customer service at Fulham Gardens 5024 store. The staff member was extremely rude and charged more for the items than shown on the display price. When I queried it she simply advised "well I've scanned your eftpos card now you cant change it now". She was so rude, plus she snatched my ATM card out of my hand, nor did she even bother to ask if I wanted to pay by paywave. Don't assume that everyone wants to pay by paywave either missy.
Questions & Answers
Last Friday at my local store I purchased a coffee (and date?) bun and took it home to eat later. It was the most delicious thing I had eaten for quite a while so the following day I returned to purchase half a dozen (to give to my family to try.) I was informed that it was a one day promotion and that the store would not be making them any more. Please, please, please could I implore you to add these to your menu as they are delicious. I am not a regular customer per se but could be if you were to add these (if not daily perhaps bi-daily?) I look forward to hearing back from you.
Catherine H.Bakers Delight
As Bakers Delights are all individually owned you would need to contact your local store directly to discuss this.
Different stores make different product lines so you could check other Bakers Delight stores to see if they make it.. and yes they are very yummy!
Hope this is of some help
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