Reviewer Photos & Videos
My daughter and I stood looking at the local store admiring the display of your new raspberry scones. They looked lovely And full of fruit in their little box in the glass display cabinet.
My daughter who has a disability ordered 1 scone as she couldn’t afford any more and the sales person went to another area to bag up a scone. Got to the car and she discovered a smaller scone, which was quite dry looking and minimum fruit..barely discernible.. so disappointing.
I hate to think that’s it common practice to sell the less appealing product from the back of the shelf first ..I have thought about it before.. I guess that’s business
Started buying the cream boston buns when they first appeared and loved them but I bought one this morning and was very disappointed. I am sure they are much smaller than the original and there would not have been a teaspoon of your cream in it. I will not be buying them again anytime soon especially at the price they are.
Why no gloves and masks?
I would've thought that at this time of the pandemic, cleanliness and hygiene standards would take precedence especially in a popular bakery like Baker's Delight. At both the Milleara and Niddrie outlets which I frequent, none of the service staff wear gloves or masks while handling the breads. Pity, really!
2 different stores. Disappointed.
This year, 2020 I have bought 2bread Rolls from one store in the morning that was definitely not fresh, and today From a different store in the same city I just bought a small pizza that was also as tough as old boot, not fresh! Unhappy.
Have had better days
My review of Bakers delight is mixed..there are 2 bakers delight in my area that make a consistently good range of excellent bread...the pasta dura in particular is consistent and very good quality at these 2 bakeries..even though the price has increased the quality has remained. One local branch in a major shopping centre also makes pasta dura that is best described as rubber like and about 20% smaller than the product of another branch just up the road. I recently took photographs of the bread and size of the colour of the bread, and took it ...up with Bakers Delight Management. In 2 weeks i got promises of a reply but didnt get a formal response as to why the product quality was so different from another baker just up the road who gets it right. I fully understand that shops in major shopping centres get no respite from excessive rents and they only ever go up year after year, but dropping the product quality and size will eventually catch up. Even though Bakers delight are all supposed to make the same products taste the same, my experience is that there is wide variation in consistency.
No delight in this scone
I have been buying the date scones for many years. I have watched as they have got smaller with fewer dates & the price go up. Today is the last time I will waste my money on a Scone that looks so un eatable. This was purchased from Eastland bakers delight no delight for me.
Apple cinnamon scroll
The only part of the apple cinnamon scroll that was any good was the sweet bread scroll. There didn’t seem to be any real taste of cinnamon. The topping seemed to be just a pale brown sugar that was way too sweet. The apple filling if that’s what you could call it. There was only a few little cubed pieces of apple, that seemed to have an apple like texture but not much in flavour. I definitely would not be buying another one of those again. I give this product only 2 stars for the sweet bread scroll.
Smaller and different
I normally purchase two loaves of Chia wholemeal from B.D. Shepparton Marketplace weekly, used to be excellent, but now they are smaller and not the same consistency, very dissapointed, will give them one more go and hopefully things may improve otherwise they lose a loyal customer
BD fruit loaf getting smaller
Yesterday I purchased a cinnamon fruit loaf from Miranda BD.
The loaf was definitely smaller and even though I asked for it to be thick sliced the slices are smaller and the same thickness as a Buttercup sandwich loaf.
The taste is still yummy but I am very dissatisfied with the overall product.
SOMETHING HAS CHANGED
have been a regular customer of BD for over 15 years but my wife and i have noticed a change over the last 12 months we always bought high tin bread and noticed when toasted, it becomes really dry and horrible so we asked the staff if there has been any changes to the recipe but they said no changes as far as they knew, we can assure you something has changed and we are know on the look out for a replacement, what a shame we loved their product but just cant eat it anymore.
Almond custard log fake cream YUK!
I purchased an Almond custard log this morning and I noticed the almonds were attached to the bun with cream. Firstly the price is absolutely premium, but I thought I would pay for quality. When I arrived at home and tasted the cream I found it to be cheap oily fake cream! SO DISAPPOINTED. Not what you expect from a specialty store and certainly not for that price. Will NOT be purchasing again.
Purchased a bread and a drink from this shop and was charged 60 cents difference than ticket price 600ml coke shelf price was 4.10 was charged 4.70
When I asked why girl at counter said that the price ticket in fridge didn't get changed
She was not very apologetic either.. That's the price
Well guess what lost a customer
Maybe if it was handled differently I might of not been so annoyed
Double check what you get charged at that store
I believe in supporting local businesses but not when they have that sort of attitude
Issue with salt content
For years, I bought bread at Baker's Delight, Woden, Canberra. Very nice people, always smiling, helpful and friendly. In the past year I switched to Helgas Wholemeal with grains. I do like Helgas products and bread quality.
Purchasing last week the equivalent at Baker's, I found Baker's bread very tasty and suspected this may be due to a salt content higher than Helgas's. No contents details are given on the package but they can be obtained from the outlet itself. Checking today, it turned out that the salt content is 475mg/100g while...Helgas is 400mg/100g. In other words, Baker's Delight is about 20% saltier than Helgas's. I am not impressed, especially when such high salt content is not given on the package. I'll stick with Helgas.
Dry products being sold late in day.
Just went in for a finger bun around 5:30pm. I don't know if they're always dry but by end of day, they are quite crusty and unfresh like yesterday's bake left out. To think the business is still open until 7 can only make it worse. Friendly staff as always though.
West Pennant Hills branch sells stale finger buns on occasions. For the price that you pay at this premium baler with a premium price one expects that stale products would be thrown out. Not sold. I will not be going there again. Carlingford branch seems better, not had stale food, yet.
No Gluten Free products; So OVERPRICED
Do you believe this day in age that Bakers Delight STILL do not offer a few gluten-free products for people that can't have regular products to enjoy???
Get with the program and cater for a wider community.
Also SO OVERPRICED it's ridiculous that i stop buying from them.
Some staff Bimbos and rude, others friendly.
Bread fresh & soft usually.
Round Corner - Extremely Poor Hygiene
I visit one particular store a couple of times a week and have noticed that their handling procedures are below acceptable standards. Their policy is to use "disposable" paper to handle each item of food, BUT the service personnel always keep the same crumpled up, dirty piece of paper in their hands, even after handling money, to pick up the next piece of food to be purchased. Why not tongs? Apparently these harbour too many germs. Why not gloves? Again they harbour germs and are too fiddly to remove and replace constantly. Instead, they re-use...these pieces of paper until they are falling apart in their hands. I always ask for a new piece of paper but the service attendant always looks offended. Seriously Baker's Delight - learn common sense.
Questions & Answers
Last Friday at my local store I purchased a coffee (and date?) bun and took it home to eat later. It was the most delicious thing I had eaten for quite a while so the following day I returned to purchase half a dozen (to give to my family to try.) I was informed that it was a one day promotion and that the store would not be making them any more. Please, please, please could I implore you to add these to your menu as they are delicious. I am not a regular customer per se but could be if you were to add these (if not daily perhaps bi-daily?) I look forward to hearing back from you.
Catherine H.Bakers Delight
As Bakers Delights are all individually owned you would need to contact your local store directly to discuss this.
Different stores make different product lines so you could check other Bakers Delight stores to see if they make it.. and yes they are very yummy!
Hope this is of some help
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.