First and Last time
I bought Bambella pram liner after seeing it advertised on Facebook and regretted it as soon as received. Trimming work is poor, upon emailing Bambella, I was told that is the way it is and I needn't complain but to trim off excess threads myself. Product made in China and it shows. Customer service was defensive and rude from the start, did not even address me in emails. I was offered a refund but why bother when return shipping costs over 10 bucks... I have subsequently purchased liner from Rupert & Milla and totally love it (free shipping as well!). Definitely first and last time with Bambella!!
Terrible customer service!
I placed an order with Bambella Designs almost three months ago. When I received the delivery, there was an item missing. I called and explained what had happened and was assured the item would be express posted that day. Weeks later, it still had not arrived. Again I called and was told it would be posted that day. I still have not received the item. I have left numerous messages and sent several emails, initially asking why the item had not been posted and more recently requesting a refund. I have not received any reply to these messag...es. I have more recently ordered a pram liner from Harmony J and had a great experience, I would recommend them over Bambella Designs to anyone. I'm now having to go to fair trading to try and get the money back from Bamabella I am owed. A huge hassle that I wish I could have avoided!
False advertising - do not buy
Ordered my product online, items missing. They refused to compensate and said there was an error on the website. Clearly false advertising -warning to others - do not buy from them
Questions & Answers
Does the Bambella trolley liner have straps?
Our trolley liners have little slots so that the security belt that's attached to the trolley can be slipped through and used as usual. Hope this helps :)
Does the Bambella trolley insert fit the larger Coles trolleys that have two seats across to fit two children?
Yes they do fit both the Coles and Woolworths trolleys.
Does the Bambella pram liner fit the UPPAbaby Vista?
Yes our pram liners are designed to fit almost all prams that have a 5 point harness.
Get an answer from our members and Bambella Designs representatives
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