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Bambillo Massage Bed
RodneyCentral West, NSW
- Verified purchase
30 Day Trial is Very Expensive
I thought the bed would assist my wife in getting in and out of bed since her stroke some 3 years ago. Little did I realise that after a 40 minute phone call with the TV Shop rep, who kept promising me this and promising me that, that the trial might cost me $3,000.00.
We didn't like the beds from the first night, the memory foam mattresses never really allowed us to get to sleep and we had different grades of density, mine was Firm, the other was soft. It was more like sleeping on, not sleeping in bed. The massage function was described as 32...Read more
different functions but it is really only 8 functions with 4 power levels. The original price was $12,999 and I said, No Way! and was asked what price I thought was more acceptable, I said, Oh about 6 or 7 grand and then surprise, surprise, the sales rep said they had one just back from being in a demonstration advertisement and I could have that one for 9 grand, I said, OK. Anyway, I called them 2 days later explaining that we did not want to continue with the trial. At that point I was told that I had agreed to a $1,049.00 non refundable deposit! I said, Hang On, I would not have done that so I asked for a copy of the phone call. A few days later I received a call advising that Yes, I had agreed to the deposit and again I asked for a copy of the call. The operator then said she would send me a waiver form and when I signed and returned that waiver form, I would be given access to the recording. What??? Why would I sign a waiver? Anyway, I asked for them to arrange collection of the beds and a few days later I was told that the quote for collection would be $1,800.00.!!!!! So, 3 grand for a trial! No way. So I am fighting this and will bring all the deceptive practices into the open even if I have to take them to court. RodPurchased in February 2021 for $9,799.00.
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ShortysgirlYackandandah, Victoria
- 25 reviews
- 14 likes
Better bed available elsewhere
Rang and asked price good thing I was sitting 12,000 for king split reduced to 9000 as a special, purchased from Kogans same base with better mattress for under 5000 have since declining offer from TV Shop numerous nuiscance calls not a happy camper
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Kerrie
- 2 reviews
Excellent Product
Purchase and delivery went smoothly. Very pleased with the comfort and functioning of the bed. It has helped my partner who had double knee replacement surgery and was only able to sleep on a recliner chair until it arrived. I have found it invaluable during my recovery following unexpected abdominal surgery. Didn't like the white sheets, although good quality, have since purchased custom made sheets locally in a much more sensible colour. Wouldn't like to be without the bed now.
Purchased in January 2020 at TV Shop for $7,600.00.
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Waste of money
The purchase itself was very easy, the delivery people put it together - so that was good. The bed itself: the mattress keeps on slipping off base. The two beds keep on moving away from one another - unless you get straps from bunnings and strap them together. The "massage"... well, initially it felt as if it was like a pulsating massage up and down the spine and legs. Now it is just a noisy vibration that drives me insane. I honestly could have bought a way better bed for less than a quarter of the price.
Purchased in May 2018 at Online for $10,000.00.
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Sandy SchulerTorbanlea
- 2 reviews
- 1 like
It's OK
Third bed we've purchased in our time....
Easy hassle free purchase, with great delivery and set up service...
It is not a massage bed, vibration only, otherwise comfy. Don't love the pillows at all...
Overall, sadly, not good value for money....
Purchased in March 2020.
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Great comfort
The beds are amazing & do not make any noise except the massage as it is on a timber floor. The zero gravity is perfect & the warmth on the cool nights is very enjoyable. Overall we are very satisfied with the product.
Purchased in April 2020 at Show TV Shop.
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SteveSydney, NSW
Too expensive for just a vibrating bed
While the purchase was very easy and the people who delivered it was great, the bed itself is a very expensive mattress with a vibrating base. You can buy a similar thing for under Two thousand dollars. All you are getting is a base that electrically vibrates. Not worth it.
Purchased in April 2020 at TV Shop.
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Very Amazing experience
Very very happy and satisfied with the product. Company was very awesome in discount up to 40% off of the price. Will deffs consider future purchases of mattresses from TV shop [link removed]
Purchased in January 2020 for $850.00.
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Alicia LovettSydney, NSW
Great bed but the massage is not good
The bed is comfy but the massage feature is little more that a vibration which is noisy
The bed needs something to ensure the two side by side beds stay close together. We used straps purchased from Bunnings.
Purchased in February 2020 for $7,000.00.
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Semi-satisfied 75yr oldSouth Australia
Unforseen problems I have had with the bed and with the (after sales service)
The first problem I had with the king single bed was that there were no side bars with the bed to stop the mattress sliding off the edge of the bed whenever I had to get out of bed; as I have serious problems getting out of the bed this was a potential danger. When I contacted them they did agree to give me a $100 dollar discount on the bed , because they said that due to customer comments they had removed the side bars on the king single bed even though they had them on all the other beds in the range. this was much appreciated by me and I pu...Read more
rchased a non -slip rubber sheet to put under the mattress which has help considerably( although at a considerable additional cost.) The second problem with the bed was that I decided to order a spare remote in case the one with the bed became unusable in the future , They sent me a remote but it was the wrong one for my bed. I sent them a photo of the 2 remotes explaining which one I needed, they apologised and sent me a 2nd remote which was the same as the first spare they had sent me!! I then phoned and emailed them and they explained it was a picking error so they would send me a third one, which I am still waiting for - hopefully it will arrive soon and should be the correct one for my bed. As for the function of the adjustable massage bed I must give them full credit it is comfortable it is great to have the massage facility as I have severe osteo-arthritis and I am currently waiting for a hip replacement All in all I have to say my bed was worth the money I paid for it I just wish the after sales service was up to the same standardPurchased in February 2020 at T.V. Shop.
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DianneSydney Surrounds, NSW
- 2 reviews
Zero Gravity Brilliant! Massage ok
We bought the bed because I have severe spinal problems. Zero gravity has made a huge amount of difference and I don't wake in pain every 2 hours now. I can sleep through the night. Massage is truly just a vibration but nevertheless is soothing but noisy until you get used to it. We paid for delivery and instal thankfully as the bd is very heavy. Trying to work out how we can ever go on holidays again though as I don't want to leave my bed behind!
Purchased at Bambillo for $7,000.00.
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dave a33Darwin, NT
not worth the price
for $7000.00 i did expect better from the massage its harsh there is 3 settings and even on the lowest it vibrates it is not a real massage there is two massage motors the one at the shoulders vibrates our heads so much we will not use either, they are way to rough
Purchased in January 2020 for $6,995.00.
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Lyn A.Higgins 2615, ACT
My bambilo
The bed doesn't massage properly. The bottom half of the massage seems to go all the way up to my head & is very weak. The top end is starting to go the same way as the bottom haf
Purchased in January 2020 at TVSN (TV Shopping Network).
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Not as good as the old bed I replaced.
Found it too soft; had trouble turning over in bed. Zero gravity put me in an uncomfortable position. I do not use the massage function as it doesn't really massage, just shakes a little. After one week I rang about returning it and was told it would cost me nearly $1000 in freight back and bed had to be put back as it had arrived in its packaging - impossible as mattress was vacuum sealed.
So it would have cost me $2000 for the freight to get here and then back and I end up with no bed that was still on fortnightly payments. I should have bought locally with something more suitable for me. Risk free trial but far too expensive to return because of the freight. Would not recommend for what it cost.
Purchased in January 2020 at TV Shop for $4,585.00.
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Rebecca H.Wheatbelt, WA
- 3 reviews
- 1 like
- Verified purchase
Yes!! Thank you!!
I bought this bed to combat the pain I was experiencing every morning because of my old one. I’ve never been more pleased with a large purchase in my life!! It was easy to assemble and it’s quite as a mouse on massage. It has changed the way I sleep and the way I wake up! Thank you so very much for giving me an experience I can call ‘heavenly’. This bed is wonderful!
Purchased in September 2019 at TV Shop for $5,000.00.
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tonyPerth, WA
Total Rest -Amazing Bed
My wife had a complex 8 hour surgery on her spine in January 2011,and had many rods and screws put in . we seldom had a good nights sleep. I was afraid to get close and the bed was a fixed queen size.
after seeing your ad on television we decided to order a twin king size.
Your delivery contractor removed the old bed and installed the twin king Bambillo without any fuss.
the Bambillo bed has made a huge difference to both our well being. We were so pleased with the bed that two months later we purchased a second twin king Bambillo bed and had it installed in the house in ou hoppy farm 100km from Perth by the same delivery contractor.
We are extremely happy with the product and the service.
Purchased in April 2019 at TV Shop for $4,999.98.
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GrahamCentral Highlands and Goldfields, VIC
Product ok but company wipes their hands of you.
Very disappointed with the company, product not as advertised but serviceable. however when I tried to cancel delivery on another item, they quoted reams of technical reasons I would not be getting a refund. and cut off communications with me, didn't get the product and didn't get the refund. I now have to go to the ACCC for a refund. very sad, they are great when talking you into the product but once they have you its all one way traffic for them. I didn't want to post on this forum but they left me little option.
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SAM
- 5 reviews
So perfect for my dad
Everything was done by the delivery man till it started working. And i love the customer service experience after purchasing i had doubts and they have handle it so well. My dad love this bed as its so comfortable and help him a lot.
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Isabel V.
- 2 reviews
My Bambillo Bed is just Fantastic !
I’ve had my Bambillo bed since JUNE 2019.. I would recommend it to Everyone, The Massage is So relaxing & relieves pain anywhere on your body & to be able to tilt the bed in any position you’re comfortable with as I was recuperating from a long hospital stay this was the best investment I’ve made & the pillows are also comfortable to sleep on, thank you again for installing the Bed for me on the same day as Delivery..I’m very happy with it & recommenced it to a friend who also purchased one
Purchased in June 2019 at Show TV Shop.
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Peach
- 7 reviews
- 1 like
BEST BED EVER
If you're looking for a great bed, this is it. Makes you not want to get up in the morning though. It's that comfortable. I just love this bed!!! Worth it!
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Questions & Answers
Mikey A.asked
How to link remote to bed
No answers
Pam P.asked
My remote is not working, it lights up but nothings happening with the bed
No answers
Margaret T.asked
what price is a twin queen
No answers
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