- Sign in
- Write a review
Banana Home Furniture
Reviewer Photos & Videos
- Verified customer
Gorgeous Aswan sofa
It was a genuine pleasure dealing with Banana Home. I live in WA though I needed a new sofa for my apartment in Melbourne. I thought that arranging this from the other side of the country would make it difficult, though the company were so helpful in making the arrangements. Once I realised the original couch was too small for my apartment, it was seamless to arrange an exchange, pick up and swap for the larger one. The quality is great and a special thank you to Krish for your help. Rare to find such service.
Emily B.Gippsland, VIC
- Verified customer
Best couch I've ever had
I was looking to buy a new couch during covid but struggling as every where was closed. I took a chance with banana home and purchased the Ryder 6 seat with storage Ottoman in storm. We were also building our house and had some delays. However the team at banana home were so accommodating and flexible with holding the item and delivery. Once we received the couch it was so easy to assemble and beautiful. It's super comfy and easy to clean when the kids make a mess. I could not recommend this company enough. Customer service is flawless and the product absolutely perfect. Thankyou thankyou thankyou to the whole team at banana home. Will most definitely purchase from you again.
The reviewer stated that an incentive was offered for this review
Other Furniture Shops
LivGreater Melbourne (Inner), VIC
- 3 reviews
- Verified customer
Amazing! Love the couch and loved the service
Ordered the couch at 9pm the night before and was delivered the next day. Love it. Exactly how it looked in the pictures and customer service was great and easily contacteable
Find out how Banana Home Furniture compares to other Furniture Shops
Know better, choose better.
- Verified customer
Epic couches
Awesome couches. We ordered our custom couch in October and recieved this week. Awesome service, couches are awesome. Really comfortable. Great built better than all couches we sat on in store
Stormy Greater Melbourne (Outer), VIC
- Verified customer
Sofa . Beautiful sofa extremely happy
Beautiful sofa , quality indeed and we absolutely love it! Very happy with purchase . Highly recommend from them . 100% happy and easy to assemble
- Verified customer
Great couch great price!
Ordered my couch the day before to be delivered the next day and it was Fast and efficient. Love it!
The reviewer stated that an incentive was offered for this review
DebMetropolitan Adelaide, SA
- 2 reviews
- 1 like
- Verified customer
High quality furniture and service
Banana Home supplied truly high quality furniture. I ordered online and was impressed by their friendly, helpful and follow up service. There were a few delays in delivery but Banana home did follow up every question I had and assured me every step of the way. Very happy with my final supply and easy assembly. The storage bed fits a single mattress easily which is perfect for my Airbnb apartment. Thank you and would highly recommend to anyone!
ElfSouthwest, VIC
- Verified customer
Lovely Sofa at a really good price!
I thought for that price it’s “too good to be true” and prepared myself to be disappointed, but my Sofa is beautiful, very happy!
Other Furniture Shops
Kellie MSouthwest, VIC
- Verified customer
Cloud Couch absolutely perfect
Today we received our KLOUD (Cloud) 3Pcs + Ottoman after placing an order in October 2020.
it arrived on time as promised and the support during purchasing and delivery was great, responsive, knowledgeable, and fast.
The lounge itself is just amazing, and I absolutely love it. I have two young children and they are in love with it too.
I got it on the mid Grey which is the grey Gum as everything in my room is dark so we thought we could lighten it up.
I thought I had made a mistake because my kids would get it dirty so quickly but I was wrong the fabric is very easy to clean and the covers are also removable and washable.
...
Find out how Banana Home Furniture compares to other Furniture Shops
Know better, choose better.
RaybinSouth East Queensland, QLD
- Verified customer
Great service, great product, great price
I stumbled across the Banana Home website after much frustration trying to purchase a reasonable price quality 4 seater sofa bed with chaise and storage.
Having never purchased furniture unseen or un "sat on" before in my life I was dubious as to the quality, finish, and comfort that I would be purchasing.
I asked more questions than the quiz master on a TV show....the patience shown to my endless stream of questions was admirable. Nothing was too much trouble and I was well assured that I would be extremely satisfied with the product.
I fi...
EmilyHunter Region, NSW
- Verified customer
Love my lounge!!!
Highly recommend this company! They continually kept me updated via text message with my order which I thought was great as I can’t answer calls at work.
My beautiful 6 seater chaise lounge arrived before Christmas as promised. The delivery driver was fantastic helping my husband carry the lounge in. I told my family about this incredible service & they were so happy they ordered one too!!
The reviewer stated that an incentive was offered for this review
Mel. bGreater Melbourne (Outer), VIC
- Verified customer
Simply amazing
Communication with these people was amazing, delivery was efficient and the couch is simply amazing and so comfortable very easy to assemble
Julia P.Southeast, SA
- Verified customer
I am so disappointed with service. I ordered on 10/8/2020. Still waiting for half my order after 18 weeks
After ordering 2 couches and an ottoman on 10/8/2020, I was told half my order would arrive within a couple of weeks. It did. However, I was told the second couch would arrive within 10 weeks. I was fine with that. Week after week I was updated with time frames. However, after waiting 18 weeks, I was finally told I would still need to wait another 2 weeks. Absolutely no compensation was offered. Only constantly being told that it was covid problems!
My daughter ordered 2 sofas and an ottoman from Australian Furniture warehouse during c...
- Verified customer
Exceptional couch from Banana Home
It seems like people come to review sites to talk about bad experiences, so I just wanted to chime in about my positive experience as its amazing to find a new company that has just delivered the most beautiful sofa I have ever owned.
We waited just over 2 months from placing our order to getting our custom sofa delivered, but it was well worth the wait.
It took 19 days from the time Banana Home said our order shipped to the time we received it, which was a little frustrating, but not a dealbreaker.
I ordered 3 shirts from Sydney last month ...
Read moreand I am in Brisbane, Auspost have still not delivered it so I can’t be upset at these guys as they are delivering large couches in such a busy time. For what it's worth, we live in Brisbane and the sofa was being shipped from Melbourne so it had a fair way to travel.Other Furniture Shops
Elaine PhillipsSouth East Queensland, QLD
- 2 reviews
- Verified customer
Chaise Lounge with special order ottoman
I just received my lounge with LH Chaise plus Ottoman that had to be made especially as this suite didn’t have one to match. I bought on line and I am totally stocked. The Fabric is top of range and the colour is perfect cream. It is so comfortable. I have been in contact with Krish constantly he has gone out of his way to help. It took a bit longer to get but with COVID everything has been slowed down. Now I have the suite wait was worth it. When I was first buying suite. I couldn’t find exactly what I wanted. The Signature range gave...
Read more me what I wanted. After a few calls they sent me photo’s of exactly what I wanted. Staff were friendly and wonderful. Even for shopping online and by phone. Thumbs up to Banana Home Furniture. I couldn’t find what I wanted anywhere else or at such a competitive price. Their delivery people went over the top to help me. I’m not young and live by myself. So they unpacked it all and did the small installation just connecting pieces and putting feet on. Thanks again Banana Home.Find out how Banana Home Furniture compares to other Furniture Shops
Know better, choose better.
BLC24Greater Melbourne (Metropolitan), VIC
- 2 reviews
- 8 likes
- Verified customer
Well priced but not the best service
After reading some great reviews I decided to take a chance on Banana home and purchase the 6-seater Preston lounge. It was the cheapest 6-seater I could find, however for the level of service I wish I’d spent more money elsewhere. It was me having to chase up ETAs on the lounge. After purchase I received nothing in the way of expected delivery dates and I had to send multiple emails/messenger messages before someone finally reached out to say ‘oh we will delivery tomorrow’ - well no, tomorrow doesn’t work for me. A heads up would have been nic...
Read moree. We agreed on a particular day for delivery, and again, I received no confirmation of this until I reached out on the day. I was then told that they couldn’t deliver because it’s raining and they only have a Ute - what kind of furniture company delivers on the back of a Ute?? Then it stopped raining but their driver didn’t show up. I was adamant I wanted the couch delivered that day as was promised and I had taken a day off work. It ended up being delivered close to 9pm that night. Easy to put together but the hassle was not.Nat
- 2 reviews
- 1 like
- Verified customer
Just what I was looking for
I got a quality product at a great price. The service and communications were friendly and uncomplicated. I would recommend Banana Home.
1 comment
Sheldon B
- 2 reviews
- Verified customer
Happier with this couch then dozens of instore couches I visited and sat on.
Huge and comfortable. The couch arrived this morning so I will update this if there is any issues. it's big and oversized, perfect for what we want, the feather seat is very comfortable. Fabric is soft and seems durable, it's like I thick linen. Quality is great and delivery was no issue. It arrived a few days earlier. The framework is solid which is important as I am 110 kilos, it's a very good couch and I couldn't be happier with the purchase. Easy to vacuum underneath as it is on legs. Thanks Kris for being a big help from when we ordered, plenty of updates and great communication.
1 comment
Banana H.Banana Home Furniture
Thanks Sheldon! Thanks for your kind review. We are so happy to hear that you are in love with your new Okin sofa! We appreciate you taking the time to share this review with us. Love Nate, Juliene, and the Team @ Banana Home.
NicolaSouth East Queensland, QLD
- Verified customer
Our couch is perfect!
We are so in love with our new couch!
Thank you Banana Home!! It looks amazing and is super comfy!!
Great value for money!!
Sarah and Krish you guys were amazing to deal with!!
1 comment
Banana H.Banana Home Furniture
Thanks Nicola! Thanks for your kind review. We are so happy you have had a wonderful experience and love your Ryder Sofa that was made in Leather by hand. Love Nate, Juliene, and the Team @ Banana Home.
Amy GstalterGreater Melbourne (Metropolitan), VIC
- Verified customer
Great couch, delivered quickly and great price.
Very happy with our new couch from Banana Home. We ordered the Lottie 3 Seater Vintage Sofa in Leather for our office. It arrive last week, great sofa, full leather and really well built for the price. Good communication and communication all the way through the order. Josh & Amy.
1 comment
Banana H.Banana Home Furniture
Thanks Amy! Thanks for your kind review. We are so happy you have had a wonderful experience, your office looks awesome and we want to say thanks for shopping with us. Love Nate and the Team @ Banana Home.
Questions & Answers
WinWooasked
Just purchased the Preston sofa and while I love the look of it, it’s hard as rocks. Will it soften up or should I return and look for something more comfortable?
2 answers
Banana H.Banana Home Furniture
Hi WinWoo! Thanks for your question.
The Preston Sofa, like all couches that are foam-based will soften over time. The overall softness is relative to what you prefer as a user, some people think the Preston Sofa is really soft, some think it is firmer, so it just depends on the person.
To answer your question in a technical way, when a couch is made, it is important that foam is given time to soften with use, it is a natural part of the usage cycle and happens to all couches regardless of the price, this is a property of foam that is consistent across all applications. This means brand new sofas are a little firmer to begin with, but mature and get better and more comfortable with use! It will certainly soften over time.
The Preston is a super popular sofa, so if you have any issues please let us know by contacting our team directly with your Order Number, or Details so we can further assist. Our team is available at all hours of the day if you need assistance with your purchase.
Regards, Kris from Banana Home.
I got the Ryder and it started off slightly firm but within a few weeks was squishier and its been a few months now and I absolutely love it. You can always ask the customer service team opinion as they were incredibly helpful with me but I would say it will soften its just hard to say how much as I also have kids that regularly jump on my couch hahaha
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Banana H.Banana Home Furniture
Thanks Nat! Thanks for your kind review. We are so happy to hear that you are in love with your new sofa! We appreciate you taking the time to share this review with us. Love Nate, Juliene, and the Team @ Banana Home.