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Awesome customer service and affordable pricing
I had wonderful experience with Banana Homes. I bought one couch with chaise at a very affordable price. It's a good quality product and their customer service was excellent and delivered to me on the same scheduled day. I think Banana Homes will be your final stop for furnitures.
Gorgeous Aswan sofa
It was a genuine pleasure dealing with Banana Home. I live in WA though I needed a new sofa for my apartment in Melbourne. I thought that arranging this from the other side of the country would make it difficult, though the company were so helpful in making the arrangements. Once I realised the original couch was too small for my apartment, it was seamless to arrange an exchange, pick up and swap for the larger one. The quality is great and a special thank you to Krish for your help. Rare to find such service.
Best couch I've ever had
I was looking to buy a new couch during covid but struggling as every where was closed. I took a chance with banana home and purchased the Ryder 6 seat with storage Ottoman in storm. We were also building our house and had some delays. However the team at banana home were so accommodating and flexible with holding the item and delivery. Once we received the couch it was so easy to assemble and beautiful. It's super comfy and easy to clean when the kids make a mess. I could not recommend this company enough. Customer service is flawless and the product absolutely perfect. Thankyou thankyou thankyou to the whole team at banana home. Will most definitely purchase from you again.
The reviewer stated that an incentive was offered for this review
Amazing! Love the couch and loved the service
Ordered the couch at 9pm the night before and was delivered the next day. Love it. Exactly how it looked in the pictures and customer service was great and easily contacteable
Awesome couches. We ordered our custom couch in October and recieved this week. Awesome service, couches are awesome. Really comfortable. Great built better than all couches we sat on in store
Sofa . Beautiful sofa extremely happy
Beautiful sofa , quality indeed and we absolutely love it! Very happy with purchase . Highly recommend from them . 100% happy and easy to assemble
High quality furniture and service
Banana Home supplied truly high quality furniture. I ordered online and was impressed by their friendly, helpful and follow up service. There were a few delays in delivery but Banana home did follow up every question I had and assured me every step of the way. Very happy with my final supply and easy assembly. The storage bed fits a single mattress easily which is perfect for my Airbnb apartment. Thank you and would highly recommend to anyone!
Lovely Sofa at a really good price!
I thought for that price it’s “too good to be true” and prepared myself to be disappointed, but my Sofa is beautiful, very happy!
Cloud Couch absolutely perfect
Today we received our KLOUD (Cloud) 3Pcs + Ottoman after placing an order in October 2020.
it arrived on time as promised and the support during purchasing and delivery was great, responsive, knowledgeable, and fast.
The lounge itself is just amazing, and I absolutely love it. I have two young children and they are in love with it too.
I got it on the mid Grey which is the grey Gum as everything in my room is dark so we thought we could lighten it up.
I thought I had made a mistake because my kids would get it dirty so quickly but I was wrong the fabric is very easy to clean and the covers are also removable and washable.
Great service, great product, great price
I stumbled across the Banana Home website after much frustration trying to purchase a reasonable price quality 4 seater sofa bed with chaise and storage.
Having never purchased furniture unseen or un "sat on" before in my life I was dubious as to the quality, finish, and comfort that I would be purchasing.
I asked more questions than the quiz master on a TV show....the patience shown to my endless stream of questions was admirable. Nothing was too much trouble and I was well assured that I would be extremely satisfied with the product.
Love my lounge!!!
Highly recommend this company! They continually kept me updated via text message with my order which I thought was great as I can’t answer calls at work.
My beautiful 6 seater chaise lounge arrived before Christmas as promised. The delivery driver was fantastic helping my husband carry the lounge in. I told my family about this incredible service & they were so happy they ordered one too!!
The reviewer stated that an incentive was offered for this review
Communication with these people was amazing, delivery was efficient and the couch is simply amazing and so comfortable very easy to assemble
I am so disappointed with service. I ordered on 10/8/2020. Still waiting for half my order after 18 weeks
After ordering 2 couches and an ottoman on 10/8/2020, I was told half my order would arrive within a couple of weeks. It did. However, I was told the second couch would arrive within 10 weeks. I was fine with that. Week after week I was updated with time frames. However, after waiting 18 weeks, I was finally told I would still need to wait another 2 weeks. Absolutely no compensation was offered. Only constantly being told that it was covid problems!
My daughter ordered 2 sofas and an ottoman from Australian Furniture warehouse during c...
Exceptional couch from Banana Home
It seems like people come to review sites to talk about bad experiences, so I just wanted to chime in about my positive experience as its amazing to find a new company that has just delivered the most beautiful sofa I have ever owned.
We waited just over 2 months from placing our order to getting our custom sofa delivered, but it was well worth the wait.
It took 19 days from the time Banana Home said our order shipped to the time we received it, which was a little frustrating, but not a dealbreaker.
I ordered 3 shirts from Sydney last month ...and I am in Brisbane, Auspost have still not delivered it so I can’t be upset at these guys as they are delivering large couches in such a busy time. For what it's worth, we live in Brisbane and the sofa was being shipped from Melbourne so it had a fair way to travel.
Chaise Lounge with special order ottoman
I just received my lounge with LH Chaise plus Ottoman that had to be made especially as this suite didn’t have one to match. I bought on line and I am totally stocked. The Fabric is top of range and the colour is perfect cream. It is so comfortable. I have been in contact with Krish constantly he has gone out of his way to help. It took a bit longer to get but with COVID everything has been slowed down. Now I have the suite wait was worth it. When I was first buying suite. I couldn’t find exactly what I wanted. The Signature range gave...me what I wanted. After a few calls they sent me photo’s of exactly what I wanted. Staff were friendly and wonderful. Even for shopping online and by phone. Thumbs up to Banana Home Furniture. I couldn’t find what I wanted anywhere else or at such a competitive price. Their delivery people went over the top to help me. I’m not young and live by myself. So they unpacked it all and did the small installation just connecting pieces and putting feet on. Thanks again Banana Home.
Questions & Answers
Just purchased the Preston sofa and while I love the look of it, it’s hard as rocks. Will it soften up or should I return and look for something more comfortable?
Hi WinWoo! Thanks for your question.
The Preston Sofa, like all couches that are foam-based will soften over time. The overall softness is relative to what you prefer as a user, some people think the Preston Sofa is really soft, some think it is firmer, so it just depends on the person.
To answer your question in a technical way, when a couch is made, it is important that foam is given time to soften with use, it is a natural part of the usage cycle and happens to all couches regardless of the price, this is a property of foam that is consistent across all applications. This means brand new sofas are a little firmer to begin with, but mature and get better and more comfortable with use! It will certainly soften over time.
The Preston is a super popular sofa, so if you have any issues please let us know by contacting our team directly with your Order Number, or Details so we can further assist. Our team is available at all hours of the day if you need assistance with your purchase.
Regards, Kris from Banana Home.
I got the Ryder and it started off slightly firm but within a few weeks was squishier and its been a few months now and I absolutely love it. You can always ask the customer service team opinion as they were incredibly helpful with me but I would say it will soften its just hard to say how much as I also have kids that regularly jump on my couch hahaha
Where are your pieces actually manufactured? It seems you have an extremely long wait once you order.
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