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Bang Good
3.8 from 1,207 reviews

Reviews

3.0

116 reviews
5
(47)
4
(9)
3
(5)
2
(4)
1
(51)
  • Product Quality
    2.9 (89)
  • Return Claim MadeYes (66) · No (40)
  • Shipping
    3.1 (64)
  • Warranty Claim MadeYes (116) · No
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Reviewer Photos & Videos

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  • Verified customer

Really BAD shopping experience with Banggood.

published

Really bad experience. I'm waiting for my 600$ order for more tham a month. When I called the delivery courier (DHL in this case) they answered me that they have nothing with my tracking number. Which means that more than one more after have ordered, Banggood never shipped out my product. Customer service only try to lie and gain time. I'm really afraid to get my money back apart from the time lost. Please, be AWARE of Banggood.

Shipping
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good
  • Verified customer

T-Motor T3140 3140 3.1x4 3.1 Inch 3-Blade Propeller M5 Hole

published

First I bought this propellers for the kopis mini, unfortunately I received the model with the 2 screw motor. I therefore use it for my diatone gt349, to my surprise these are quieter and make the flight more fluid. excellent propeller.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good

Great site for drone parts

published

I swear by this site for drone parts. While there can occasionally be issues with damaged items in shipping, I have found that customer service will make it right, and offer to reship or refund, provided you show video and photos to show the issue. That being said, I have purchased a great many parts off this site, and only a small number of those orders has ever had an issue, and the issues arise during shipping, which is not entirely to blame the site, it is an issue with the mail service. I find, that if I have ever needed to reach out to customer service for any reason, they are always very polite, and genuinely do their best to help the customer with any inquiry, and always in a speedy manner.

Shipping
Warranty Claim MadeYes
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Baron

BaronPerth, WA

  • 2 reviews
  • 2 likes

Horrible company, stay as far away as you can!!

published

Horrible company definitely stay away!
1-Bought a drone in February, battery just bloated (!) and they say it's not covered under warranty. Has only been 8months!!
2-Web site is horrible, search brings all irrelevant items..
3-Pricing does not include GST and mostly shipping is extra, too.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
2 comments
Bang Good
Banggood C.Bang Good
Baron
Baron
  • Verified customer

Would be nice if I got the product first! No response

published

I am still waiting for a response to this order that was never received. The order was split in two and received the other 4 products. This coffee maker was never delivered. Called tracking they said they dropped it off We have been home nothing was dropped off. Interesting it Changed to China from USA. So may never been sent! Now we get no response from Bangoods. This was insured. Very frustrating to not be able to talk or have someone email back! Unprofessional! Have to make a report to the Commission. Not acceptable.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
2 comments

Still awaiting a response for refund since they now are not delivering in the USA only China. Going on 2 weeks no response from Bangoods.

Bang Good
Banggood C.Bang Good
Greg

GregMid North Coast, NSW

  • 2 reviews
  • 1 like

Happy Customer

published

Very Happy with Bang Good customer service, had a small problem with one of the items I purchased, contacted them, sent some photos and a video, replacement product on it's way, cannot get better than that.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedZohd Drift rc aeroplane
1 comment
Bang Good
Banggood C.Bang Good

BangGood service

published

I recently purchased some taps from BangGood which after only a couple of months, had a defect which I brought to their attention (not their fault but a manufacturing defect). BangGood, after seeing proof of problem by way of pictures and video, resolved the issue with me to my complete satisfaction. Also, they responded within a day on each correspendence I had with them to sort out the issue. I was left very happy with their after sales service. Thank you BangGood.

Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good
Neil

NeilCentral, TAS

  • 2 reviews

Great easy to use machine!

published

The unit arrived promptly, was exactly as described and is really easy to set up and use. I use it in a group workshop environment engraving personalised images and names on turned timber pens and hand made boxes. Great results on curved and flat surfaces.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Product Purchased3000 mw laser engraver
  • Verified customer

Perfect customer service

published

After watching YouTube review of the VFD that I needed I ordered one. It came very quickly but unfortunately it did not perform correctly. When I complained to Banggood customer services they were fantastic and the problem was resolved within days. I wish all on line retailers offered such excellent service.

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
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Larry P.

Larry P.North-East, TAS

  • Verified customer

Stopped working after an hour or so.

published

3018 Pro CNC stopped working after 1 hour. I contacted then and they wanted photos and videos. I explained that after testing all the motors and isolated the problem to the control board, they wouldn't send a new one. I bought a new control from another company and it is working ok now. I told them this and no reply. Would not buy anything from them again.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good
  • Verified customer

Amazing prices and Special Deals all the time.

published

Bang Good is a great site with a powerful searching system. It’s possible to specify which of their warehouses to search so you can look for faster delivery.

Their range of products seems to be unlimited. Rarely can you search for something and not find it.

I’ve purchased numerous items from Bang Good and once or twice there were some minor issues. Bang Good’s customer services team are amazing at fixing things.

I have used Bang Good for some time and I will continue to use them for all my Tech requirements in the future.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedRc airplane
  • Verified customer

Easy to find part and quick to deliver. Part failed on use but Banggood refunded me quickly.

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good
  • Verified customer

Resolved Problem - Exceptional service

published

I had a problem with a TV box. Bang Good responded to my issue within 12 hours. Offered two good options to resolve. Issue sorted out within two days to my satisfaction.

Exceptional service!

Shipping
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedH9 x3
1 comment
Bang Good
Banggood C.Bang Good
  • Verified customer

Very very good shop. Recommend

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good
  • Verified customer

Great place to shop

published

Good quality product at great prices. Up to date tracking information via my account. Have some problem with an item but by following a few steps and providing some information about the item, we were able to resolve the issue in a timely manner. I was pleased with the outcome. They stand behind their product.

Thanks Bang Good.

Michael.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
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  • Verified customer

Huge variety of products, but many of them are defective

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good
scott

scottSouth-East, TAS

Return phone

published

I had t o return a phone for warranty. Banggood were very good in arranging it it was a slow process. But got there in the end. Would recommend using Bangkok

Product Quality
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedXiaomi Redmi Note 8 32GB
1 comment
Bang Good
Banggood C.Bang Good
William W.

William W.Sydney, NSW

Not quite perfect - but they do try hard.

published

I have bought dozens of items from tBang Good - they are probably my favourite supplier. Not everything has been good quality. But the few problems I've had, have been rectified quickly. Standard freight time can be tedious, but the option of fast shipping is available if needed, at extra cost though.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good

Patient Customer Service and Great Communication

published

The product I was sold was faulty, but the Bang Good customer service team was very patient, helped me troubleshoot and provided solutions to resolve the issue. I was offered a refund and everything was resolved in a very timely manner. The team was polite and helpful.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good
L M.

L M.Darling Downs, QLD

Excellent service

published

I purchased an accessory for my remote control car. It failed after only 18 days. I contacted banggood. Email communication was excellent. They wanted a video of the failure which was fair enough. The end result was a full refund for the failed accessory. I will shop with banggood again

Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Bang Good
Banggood C.Bang Good
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Questions & Answers

Barry

Barryasked

Hi I ordered a 1000mm long blue T slot track from you on the 12/09/20, order No. 89861913 but only received a 800mm long T slot track from you. 200mm to short. I would be grateful if you could re-send me the correct size that I paid for.
Thanks
Barry

No answers
Jenny Z.

Jenny Z.asked

i ordered 2 pencil sharpeners and when i received my package i only found 2 packets of 2 refills and no sharpeners,its a bit hard to use the refills without the sharpener.

2 answers
Paul
Paul

Why did i get an email to answer this question ?

Jenny Z.
Jenny Z.

no idea has i am new to this

John H.

John H.asked

all but the first order of diamond coated laps have arrived, no problems but first set of 4 diamond coated disc,s ordered i,m not happy, ordered 6 inch ones and some fool sent me 4, 4,inch ones. when i told you, you said sent a photo of package, i,d already thrown it in bin, if you have a computer that works you can see my order, even i can do that,? so i have still bought off you but still not happy with first order of disc,s. thought you would look after customers a bit better, may go to other sites next time

No answers

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