Mornington Branch - Customer Service at its absolute finest!!
Absolute pleasure to deal with anyone I spoke to in the Mornington Branch regarding my home loan. Thank you for your amazing customer service. Even with Covid being a stressful time at this current time, everyone in this branch made sure my experience was a pleasant one. Thank you :)
Questions & Answers
I am thinking for a refinance with BOQ but given all the negative response can you ensure that you will not increase the rate at least for a year unless RBA change the rate? Even if you need to increase the rate without RBA rate change how much and how often would you change the rate? Please answer specifically.
What was the average time it took to get a approval? We have been waiting for a few weeks now and every time I call them to ask they feed me lies about why it is taking so long. Be Klingon very frustrating!!
If you have a good credit rating a job with a good income you should know in less than 48 hours.Final approval should be in a week . Change banks if you not happy now it is not going to get any better . Good luck
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