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Bank of Queensland Home Loans

Bank of Queensland Home Loans (page 2 of 2)

1.9 from 29 reviews · View Statistics

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bronkie

bronkieCairns

  • 2 reviews
  • 2 likes

Poor Head Office Communication, Watch Your Diffrent Banks If You Got Several Rentals

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SimpleUser

SimpleUserMelbourne, VIC

Never use the service from Baconsfield Branch - VIC

published

Tried refinancing with BOQ after discussing with the business development manager in Baconsfield branch. Supplied all documents, valuation done, all discharge papers signed - after all the hassle, no response. Never returns the call. At least don't have the courtesy to tell what happened to the application.
Never, ever suggest this bank or this lending manager to anyone. Utterly disappointed!

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Damian

Damian

  • 2 reviews
  • 1 like

Do not use the Werribee branch in melbourne

published

The manager George their is an absolute tool. He keep hanging up on me because the enquiry that i had about was about taking business away from his branch. People should be humble in there loses and grateful with there wins. This was poor service and i would never use them again or recommend them to any of my friends or Family.
nothing
everything

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bronkie

bronkieQld, 4740

  • 10 reviews
  • 2 likes

interest rate at online banking missing

published

Good loan set up got it for a few years now but evey time there is a interest rate change you do not know what the interes rate is on your loan.you have to work out manually what the interest is what you pay per year .this is a investment loan
Easy to access on internet
cant see the interest rate.have to work out manually interest pay for year

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ubokt

ubokt

  • 4 reviews
  • 1 like

Excellent

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missalicia

missalicia

  • 16 reviews
  • 3 likes

Excellent

published

excellent service..... would highly recommend getting your home load thru BOQ.
I have been with them for just over a year now & dont think i will change to a diff bank...
Friendly staff , its more of a personel experience as the bank manager owns the bank so he will do anything to make your experience a good one.

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Ronaldio

Ronaldio

  • 2 reviews
  • 1 like

Good

published

We have been with BOQ for almost 2 years and every branch we walk into the staff are friendly and happy to help. They will take time to explain everything to you and answer all your questions.
Very professional. We shopped around before we got our mortgage and BOQ was happy to match whatever we found. The branch at Mooloolaba helped us the whole way. Everybody knew our names and actually make banking a joy.

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joveca

joveca

  • 7 reviews

OK

published

overall they are good and professional staff specially at south morang, we got some issue that i thought i will withdraw my loan but still its been solve....
very professional lending manager,they have great knowledge in home loan industry, they got good rate compare to other big banks
lots of fees and you have to clarify every bits of pieces so that theres no confusion

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BremerBabe

BremerBabe

  • 16 reviews
  • 4 likes

Bad

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Questions & Answers

Naser

Naserasked

I am thinking for a refinance with BOQ but given all the negative response can you ensure that you will not increase the rate at least for a year unless RBA change the rate? Even if you need to increase the rate without RBA rate change how much and how often would you change the rate? Please answer specifically.

No answers
Chance84

Chance84asked

What was the average time it took to get a approval? We have been waiting for a few weeks now and every time I call them to ask they feed me lies about why it is taking so long. Be Klingon very frustrating!!

1 answer
Bronkie27
Bronkie27

If you have a good credit rating a job with a good income you should know in less than 48 hours.Final approval should be in a week . Change banks if you not happy now it is not going to get any better . Good luck

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