We have been with BOQ for almost 2 years and every branch we walk into the staff are friendly and happy to help. They will take time to explain everything to you and answer all your questions.
Very professional. We shopped around before we got our mortgage and BOQ was happy to match whatever we found. The branch at Mooloolaba helped us the whole way. Everybody knew our names and actually make banking a joy.
Questions & Answers
I am thinking for a refinance with BOQ but given all the negative response can you ensure that you will not increase the rate at least for a year unless RBA change the rate? Even if you need to increase the rate without RBA rate change how much and how often would you change the rate? Please answer specifically.
What was the average time it took to get a approval? We have been waiting for a few weeks now and every time I call them to ask they feed me lies about why it is taking so long. Be Klingon very frustrating!!
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