No Foreign Transaction Fees
Earn 1 point per $1 on your first $5,000 spent on eligible purchases per statement period
Complimentary Overseas Travel Insurance
$270 Annual Fee
Points Earn Rate drops to 0.5 points per $1 after the first $5,000 per statement period
Minimum Credit Limit of $12,000 may be too high for you
- Verified customer
Application took a while to be verified
I applied for this credit card prior to 31 August to take part in a Qantas points promotion. My application was conditionally approved straight away, but due to the promotion, apparently there was a backlog of 2 weeks where staff had to verify each application. There was a bit of back and forth regarding what documents I was required to submit etc. After a few days of back and forth, we had to wait for my next payslip which was 4 weeks later. I would have given it 1 star, but from the date I sent my second payslip, I received the card details within a day, and the physical card in the mail by the 2nd day. I am also quite impressed by the online banking experience as well. Bonus is that it doesn't have international transaction fees as well.
no customer service, telephone staff is rude, behave like a judge, and make me feel a offender
credit card department staff is rude. trying everything to decline my application.
asking details not in once, called me 1st time, ask this.
called second time ask that. called third time asking something else. Why can't ask everything in one go.
Email communication received is general email - why can't ask/talk things in the email.
treating customer like a offender, staff behaves like a judge.
Why bankwest as a credit card provider tries to do everything to decline application?
Bankwest's credit card application assessment tool has problems, don't consider everything.
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