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Bankwest Zero Platinum MasterCard

Bankwest Zero Platinum MasterCard (page 3 of 3)

3.9 from 44 reviews · View Statistics

Pros

  • $0 Annual Fee

  • No Foreign Transaction Fees

  • Complimentary Overseas Travel Insurance

  • 2.99% p.a. on Balance Transfers for the first 9 months

Cons

  • No attached rewards program

Reviews

  • Transparency
    4.5 (31)
  • Customer Service
    4.1 (33)
  • Rates and Fees
    4.5 (31)
  • Rewards
    2.2 (9)
  • Online Experience
    4.2 (33)
  • Application Process
    4.4 (31)
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daphnevoon
daphnevoonSouth East Queensland, QLD
  • 11 reviews
  • 2 likes

Good for overseas purchase

published

I always use this card when I travel overseas as there is no foreign currency transaction fee charged and the exchange rate is usually better than currency rate. Also, there is a travel insurance cover if I charge my travel booking to the card but there are some terms and conditions to be complied with in order to enjoy this cover, e.g. the travelling cost charge must be above a certain amount. There isn't reward point program but I am happy with that as I enjoy free annual fee forever. Will keep this card forever!

Aimee
AimeeSydney, NSW
  • 94 reviews
  • 52 likes
  • Verified

Good backup credit card

published

I have had this credit card for nearly 2 years and used it overseas without any issues. It is easy and quick to apply. I do not use this card often as I have another credit card with rewards. So this is just for backup or using it overseas as it has no international fee. I use the other card's complimentary travel insurance so cannot comment on this aspect.

Reddel
Reddel
  • 11 reviews
  • 13 likes

Good back-up travel card

published

I applied for this card around 7 years ago, as a different brand to my regular credit card used for travel (Visa), primarily in case temporary issues with Visa occur whilst overseas. No annual fee, no fees on overseas transactions. I've had no issues with fraudulent transactions, so I'm unable to report on their response. So far, overall very happy.

No Annual Fee Credit Cards

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Sue S
Sue SRichmond-Tweed, NSW
  • 4 reviews

Good, until something goes wrong!

published

I’ve had this card for a couple of years now. I don’t use it often but recently had a transaction debited to my account which I knew nothing about. I contacted BankWest immediately and my card was cancelled and a new one issued. I have to lodge a declaration stating
that the transaction was foreign to me and after downloading the form, I could not send it to them electronically. I tried for over an hour, following their instructions, but in the end I have had to post. In my opinion, they do not make it easy to meet their requirements. I had to ring twice to get the documentation sent to me. I’m not happy with them and I’m considering closing my accounts.

Fred
FredGreater Melbourne (Outer), VIC
  • 26 reviews
  • 8 likes

A good card if utilised correctly

published

This card has no annual fee, free travel insurance, and no fees for overseas transactions. It has no rewards but good for going overseas. Just make sure you pay it off each month.

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MJ K
MJ KAdelaide
  • 30 reviews
  • 24 likes

useless insurance policy

published

Bankwest platinum card (inc Zero and Breeze Platinum) provides insurance.
But, insurance policy is useless. All CBA group are same. CBA and Bankwest insurance policy don't cover any small electronic device (ipod, mobile phone and tablet). They are so greedy. They added it to general exclusion. I've checked other bank's policy. Most policies cover mobile phone and tablet.
Only all CBA group doesn't cover.

Don't pay for travel arrangement using Bankwest and CBA credit card if you need insurance.

Myles
MylesGreater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 5 likes

No international support - fraudulent transactions.

published

This credit card offers a great mobile app which allows you to trace all purchases made against your card. Also, the card is free which is just one of the many great perks of this international travel card.

I am currently in America and fraudulent transactions have appeared on my credit card. I have contacted the online customer support team (online chat service on their website) who are only able to provide an Australian telephone number which has toll fees attached to it. Long story short, if your overseas and you have a problem, you’re on your own.

Shane
Shane
  • 6 reviews
  • 1 like

No annual Fee, No international transaction fees

published

I have found this card to be worth having. There is no annual fee and no fees for international transactions so I always use the card if I am travelling overseas. It also comes with free travel insurance but I have never had to try that out. You don't get any points for using the card but I find the advantages outweigh that.

keisha01au
keisha01auVictoria
  • 14 reviews
  • 11 likes

Rude customer service, then appalling lack of communication

published
No Annual Fee Credit Cards

Find out how Bankwest Zero Platinum MasterCard compares to other No Annual Fee Credit Cards

Know better, choose better.

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RoyK
RoyKSydney, NSW
  • 19 reviews
  • 18 likes

Unsecure card- rude & hopeless customer service

published
DKB
DKB
  • 9 reviews
  • 11 likes

Late fee if you pay on time

published
geoff.mayhew
geoff.mayhewSouth East Queensland, QLD
  • 30 reviews
  • 25 likes

One of only two cards that suit overseas travellers.

published
Andyrock81
Andyrock81Rockhampton
  • 2 reviews
  • 6 likes
  • Verified

Best card for international use

published

I wanted a credit card that would not charge me a fee on transactions processed overseas (most credit cards apply a 2.5-3% foreign exchange fee, even if the overseas merchant bills the card in AU$. This card has no annual fee and no foreign exchange fee, plus the benefit of complimentary overseas travel insurance. Their call centre is great to deal with, and is located in Australia, with staff that speak clear fluent English. No issues when using several times on a recent trip to Japan and Hong Kong.

Alex
AlexPerth, WA
  • 7 reviews
  • 8 likes

Useless Bankwest

published
Page 3 of 3

Questions & Answers

AS
ASasked

Is this card better than GE Money 28 Degree Mastercard which also offers Zero international transaction fee and Mastercard exchange rates?
My intension to get this credit card is only for online purchases(USD/GBP) and overseas travel.

1 answer
Andyrock81
Andyrock81

Bankwest customer service/call centre is in Australia, and are easier to deal with than 28 degrees call centre in India. Travel insurance is complimentary too, unlike the 28 degrees card where you have to pay extra for this benefit.

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