??!
1 photo
Barbeques Galore

Barbeques Galore (page 6 of 6)

2.5 from 112 reviews

Reviews

2.5

112 reviews
5
(34)
4
(5)
3
(6)
2
(6)
1
(61)
  • Product Quality
    2.4 (17)
  • Return Claim MadeYes (3) · No (18)
  • Customer Service
    2.0 (23)
Previous
Next

Reviewer Photos & Videos

Jack

JackMain beach

Worst customer service

published

The staff like a robots in there, with no personality what so ever.
The manager had a chip on her shoulder with no care factor if made a purchase or not. It's really a shame how they treat customers in there, i had a almost same experience in sunshine coast store.
No wonder why business are suffering.
Wake up mr or mrs CEO

Gizmo

GizmoSydney

Poor Poor Poor Poor

published
harmo

harmoACT, 2914

  • 36 reviews
  • 62 likes

Variable service, knowledge and ability to provide a product at three Barbecues Galore Shops.

published
Appliance Retailers

Find out how Barbeques Galore compares to other Appliance Retailers

Know better, choose better.

Compare all
Ads

AdsCentral coast

  • 5 reviews
  • 5 likes
  • Verified customer

Poor quality barbeques

published

Just bought a bbq from this mob Ranger 4 burner,Big Mistake. Not even a month old and already rusting up and broken regulator! So called stainless steel has rust all over it. Brought it to the store at Erina's attention and was told they will replace broken regulator but I should clean the rust off myself. It has been undercover and had a cover on it and I'm told to clean the RUST off myself. Stay away from this store and there cheap products. Do you self a favour! You have been warned!!!!

LV

LVSydney, NSW

  • 18 reviews
  • 6 likes

No point going back for a 3rd purchase !

published
Catherine

CatherineMelbourne

Bad Service

published

The salesperson told us that it can be delivered next week but there is no one call us until we call the shop every day. It promise to be delivered on Friday but no show. We waited at home for whole day, called shop and they said the delivery rang the bell but no answer which is ridiculous. Went to shop for refund and salesperson said need to refund by cheque after 2 weeks, but then suddenly can refund in credit card. Bad shopping experience and poor customer service

Excellent Service

published

I recently purchased a 4 burner BBQ (Alfresco) from Barbeques Galore in Nowra. The service provided was excellent. Product knowledge and advice was of a high standard, and negotiation of sale prices was also exceptional. I would highly recommend this store to anyone interested in advice/product quality.

Townsvillian

TownsvillianTownsville

Great shop set up, products and service

published

Just wanted to post this review because I've seen a lot of negative BBQ Galore reviews, and this store was just outstanding. We visited both local stores in search of a BBQ (ended up settling for a large Webber) and found the Charters Towers Road store to be excellent in terms of product on floor for viewing, staff service and knowledge and completion of sale/aftercare.
Good range of products laid out, including opened and set up examples of accessories. Onsite Parking. Polite and attentive staff. Notified of accessories associated with the product we selected, but no aggressive upselling and were not rushed ot make the purchase (had already decided via the internet which we wanted).

Pestoking

PestokingAU

  • 18 reviews
  • 27 likes

BBQ'S Galore in Albury is an excellent store

published

We bought our 1st BBQ here in 1998 and it still goes well. We have replaced parts & also bought a Weber & accessories for our son. Store is well set out, range is excellent & the staff know their product & give very good customer service. Would not go elsewhere for BBQ's & accessories.
All purchases have been great

Appliance Retailers

Find out how Barbeques Galore compares to other Appliance Retailers

Know better, choose better.

Compare all
boomrang

boomrang

  • 2 reviews

Pricey

published

I went to Barbeques Galore to get a roasting Trivet for my Weber Q 100. The official Weber price is $29.95. However, in this shop the price was $39.95. I told them that that's the price for the large trivet for Weber Q 200 and not the smaller one for Weber Q100.There must be some error. The store person checked and then told me that they would still sell it for higher price then what Weber recommends and he was a bit rude as well not willing to accept what I was saying. I then went to Masters nearby and bought it for $29.95. In fact Ray's outdoor have it for $28 if you have their VIP card (it is free).
Good luck Barbeques Galore to sell things 30% above Weber's RRP.

Sell things at higher price than RRP

LadyOfThree

LadyOfThreeQLD, 4570

  • 123 reviews
  • 55 likes

A lot of knowlege, but insulting.

published
john2525

john2525Hunter Valley NSW

  • 4 reviews
  • 1 like

Great Prices,Great Friendly Service

published

After ringing Barbeques Galore Maitland store last week,I went into their store and Bought a 9kg Gas Bottle,and had it filled for $16.95 This is the best price I have found anywhere.in my part of the Hunter Valley.
I was advised that is their standard price for this size bottle,and the 4kg size,which we also have, is $12.00,which I find extremely good also.
The Staff here, are extremely Helpful and Friendly,and your Gas Bottle is filled right up,in fact they are happy for you to watch the refilling it,unlike some other stores where the Operator disappears,and you never know,how full you bottle is..
Friendly Helpful People,Good Prices.

Page 6 of 6
See all Barbeques Galore reviews

Questions & Answers

Gay

Gayasked

Are cushions available to buy for a Vase Setting??

1 answer
Fired Up
Fired Up

Are you able to ring and ask ?

Tino

Tinoasked

Does anyone have any experience with the connoisseur 4 burner bbq from Bbq Galore? Any advice? I cant find much information online on it.

1 answer
Sparra
Sparra

Connoisseur dies not produce enough heat to sesr steak properly. BBQ Galore not interested in fixing the problem. Currently with NSW Consumer Affairs.

Get an answer from our members and Barbeques Galore representatives

Other Appliance Retailers

Previous
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.