Really recommend them
I have purchased a few (6) pairs of shoes from Bared now. They are so easy to purchase from online, super helpful customer service has always helped me with sizing and when I've had any issues with quality - they have resolved them really well. I love the different fit options to make sure they are right.
- Verified customer
6 months in... the soles started to fall apart
The shoes are very comfortable, no issues there.
But, after having used them for roughly six months, the soles started to fall apart. Seriously, guys, you don't make $200+ shoes that last for less than a year. This didn't happen to any other of my shoes from other brands.
Unfortunately, can't recommend unless Bared makes them more durable.
Received a prompt refund from the store. Give their shoes a go, I might have been unlucky with my particular pair.
- Verified customer
Amazing Shoes, Amazing Customer Service, Amazing Company!
I am privileged to own the Kea in dark green velvet and the Corella in green velvet. These shoes are stunning! Beautiful and comfortable! A special shout out to Lily and Laura from customer service, who with kindness and grace, and knowledge of the product, went above and beyond to help me with any challenges that I faced with my order. I have never encountered such amazing customer service in my life! Amazing shoes, amazing costumer service, amazing company! Bared Shoes is an honest company that stands by their products. It has been a pleasure to work with Lily and Laura. Thank you!
Poor quality and customer service
I've bought high heels from Bared and was stunned by its quality. Made of actual fabric (leather lined) it doesn't give you a long-wear (which I would expect from $250 shoes) and had stitches poorly done.
The customer service is what makes me say that I'll never shop with Bared again. Take a week to reply, instead of helping with a refund try to sell more and generally don't seem at all keen to help.
The fact that they don't do refunds was also poorly advertised on their website, so I only found out about it when it was too late. Such a waste of my time and money!
Brilliant service, great shoes!
I have purchased nearly 20 pairs of Bared Shoes over the past few years at the Armadale Store. The range of shoes is excellent and they have helped my back issues immensely - so much that I do not wear any other shoes now.
Special mention needs to go to Adam - his service and knowledge is amazing. He is an example of what brilliant customer service can be.
Customer Service serious issue for the company
My friend took me to the City store.
She wanted to buy her second pair of the shoes, and was given a pair just to try for size and after measuring my foot I was given the pair I wanted. The shoes were too big. When I pointed that to the sales person she just shrugged her shoulders, saying that was my size and walked away. I thought she had gone to bring another size.
My friend was happy with her shoes and wanted to get them in a different colour.
We sat for a while waiting for the assistant to come back to us, until we realised that we ...
Best Customer Service I've Ever Experienced
Despite being a super busy period for Bared and their upfront communications about potential delays, my order was packed, shipped, and delivered well ahead of schedule. When the first pair didn't fit properly, they happily + promptly sent out multiple alternatives for me to try at no extra cost.
Customer service like this takes effort to perfect, and completely alters customers' experiences. Should be a lesson to other online retailers.
And the shoes I received fit perfectly, look amazing and are the most comfortable pair of heels I've ever tried. I'll happily pay a little extra for this kind of quality, comfort and service in the future.
Thank you Bared team!
Only brand I wear
My first purchase from Bared was a desperate one. In 2012, I was going overseas, developed a foot problem that required ‘special’ shoes, and couldn’t find any locally. On finding Bared online, I ordered a couple to try. They couldn’t do enough to get shoes to me in Perth before the trip. I bought two pairs then, and have since bought many more. The service, the quality, the comfort, and the price are excellent.
- Verified customer
Shoes are all right, service not so much, probably better off going to a shop
I hate to leave a negative review but I'm honestly disappointed with Bared Footwear after hearing rave reviews.
The shoes themselves are all right. They're a bit pricey but they're quite comfortable. As someone with wonky feet I'd gladly pay extra for more comfortable shoes. Although they say they're true to size and recommend people getting their normal sizes, I've gotten both 37 or 38 shoes, and I've heard the same from girlfriends who have shoes in different sizes.
The mostly negative reviews are because of the online service I've rece...ived. - I've purchased two pairs of shoes separately, both during sale times. Their website never seems to keep up with their online sales -- you'd think they'd get infrastructure ready, but no. Chaos on both times, also judging by the comments left by women on social media. - The first time I ordered, the discount wasn't applied to my order. It would show the discounted price in the cart then when I went to pay I got charged full price. (Fortunately, they rectified this quickly.)
The BEST service I've ever received
I have ordered 2 pairs of shoes on separate occasions. The first time I ordered the incorrect size. They happily sent a second pair to try so I could compare. Then they emailed through a returns label so could send the ones that were incorrect.
The second time my husband ordered shoes that were in completely the wrong size. They called me to double check that this was correct or if there had in fact been an error. They then sent a credit (as I requested) within 10 minutes of the phone call.
So not only is the product spectacular quality, the customer service is unparalled. I could not be more impressed.
The only shoes I wear
I discovered bared a couple of years ago and haven’t looked back. The shoes are beautiful to look at and beautiful to wear. I get compliments all the time but the support and comfort they give me is amazing. My feet have improved since wearing these and I have since thrown out all my other shoes and only wear these.
The customer service is second to none. Staff are very knowledgeable and go above and beyond. Only downside is they are pretty expensive but worth the cost in my opinion.
Great customer service
I tried a lot of Bared shoes on and was a bit disappointed that the fit wasn't all that great with a lot of them but then I found a pair that were super comfy and bought them in 2 colours. They rubbed on the heel wearing in but so far so good. I purchased 2 pairs full price and the next day they went on sale and the staff member refunded the sale difference so I could avoid returning them to re-buy at sale price.
I think I will be happy to buy Bared in future but just won't get over excited next time that all of their shoes would be comfy as they are made differently to suit different feet.
Best shoes ever and comfy !!
My nickname is Imelda - I love shoes but they have to be comfortable, allow me to walk fast and long and good quality. Bared shoes fit the bill 100%. I am just so happy I found them. Designed by podiatrists but really cool designs, range of leathers, funky colours. They literally deliver next day. All shoes except sandals come with a range of inserts - for wide or narrow feet and they are all orthotic compatible. I am a standard size 40 with wide feet and so far I have bought boots, gold sandals, high heel sandals and leopard flats. All fit perfectly. LOVE.
Just be wary when shoes are on SALE
Just be wary when buying when shoes on are SALE. The shoes might have $20 off or so for their sale which is usually for 48 hours or so. If you read the fine print it says that 'sale' items cannot be REFUNDED. They will only give a store credit or exchange. This caught me out. I would expect shoes on clearance not be refunded, not when they are just on a two day sale and then back to normal price they still won't give a refund. I bought two pairs of shoes, both are too big, and when I contacted them to return them they would only give me a credit or exchange, even though one of the pairs of shoes didn't have a smaller size in stock. Disappointed.
- Verified customer
Amazing! I can’t stop raving about these
These shoes are amazing!
I wear orthotics and usually have difficulty finding nice shoes, limiting shoes and boots and sandals to very short timeframes to save my legs.
I bought a pair after desperately searching the internet, after seeing my podiatrist with a pair of these sexy numbers on.
Now in just 3 weeks I have a few more pairs
They are the most comfortable shoes I’ve ever worn in my life! ...
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