The Barone pharmacy in Fairfield is not a reliable place at 1st I ordered my baby's milk and got a call that i can pick up the order and i said can i come thurs or fri as i am working and on Thursday i got a call from from them at around 7pm and she is saying that i said thur but till now you are not here. So i decided to complaint on fri. then when my daughter's milk nearly finish cause i got 2tins from them i put an order again for 2 tins and when my husband pick them up theres only 1tin. so my husband put an order that time for 2tins which w...e know on the news that customers are allowed to have 2tins. but after a week i called if our order is there the man said we dont have any order so i said why is it that they are losing order forms and this is very important order cause its hard to get them from Woolworths or coles that is why i ordered them and the man said he can't really find my order form. So there's no use to argue so i said cannu put my order again but urgent and make sure its 2tins and he is saying i can only have one. I said I'm very sure i am allowed for 2tins cause 1tin will not last for a week for my daughter. So he put my order for 2 but ended up 1 again. Now i am calling the man [name removed] said i have to go there to put order but i said ive been ordering from. them couple of time now he said he is going to get my order and he is asking me how many when i said 2 he said i am only allowed 1tin why did u ask then i said. I said i am sure that i am allowed for 2tins and he said no. so i just said goodbye.. i am just hoping this company will train their staff.
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