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Bathroom Werx

Bathroom Werx (page 5 of 6)

3.4 from 105 reviews

Reviews

3.4

105 reviews
5
(56)
4
(5)
3
(2)
2
(9)
1
(33)
  • Customer Service
    4.7 (27)
  • Timeliness
    4.7 (27)
  • Job Satisfaction
    4.7 (27)
  • Rates and Fees
    4.7 (24)
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700

700AU

  • 2 reviews
  • 6 likes

7 year warranty it isn’t worth the paper it’s written on

published
3 comments
Bathroom Werx
Angela S.Bathroom Werx
Bathroom Werx
Angela S.Bathroom Werx

Hi Maryf, Bathroom Werx are always committed to following up all issues our clinets may have. I can assure you that if the client contaced my office the matter would have been dealt with by me.

700
700

Atrocious customer service & quality of product

published

Would never recommend this company. Every appointment made has been changed at the last minute with very poor excuses and lies by the supposed NSW area manageer. The shower surface is peeling off which appears to be poor workmanship. I have never encountererd such atrocious customer service from any company.

Poor customer service and workmanship

6 comments
Bathroom Werx
Angela S.Bathroom Werx
Bathroom Werx
Angela S.Bathroom Werx
Bathroom Werx
Angela S.Bathroom Werx

Hi Nancye, I am still waiting to hear from you. Please call me ASAP so that I can resolve this matter for you. Angela Serdar General Manager 1800-644-171

Fliss75

Fliss75Sydney

Majority of work happy with - Customer service lacking

published
5 comments
Bathroom Werx
Angela S.Bathroom Werx
Bathroom Werx
Angela S.Bathroom Werx

Hi Fliss75, I am still waiting to hear from you. Please contact me Angela Serdar General Manager Bathroom Werx 1800-644-171

Fliss75
Fliss75
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Awful!!! Enamel peeling and lifting keep cancelling appointments to fix problems

published

Not happy doesn't quite cut it. They just keep cancelling appointments and it's not good enough. Stay away! It was never right to begin with and I'm tired of excuses. 7year warranty....hmmm your going to need it! This will be the third call out in less than two years. If you want a professional job, go elsewhere.

Poor customer service

1 comment
Bathroom Werx
Angela S.Bathroom Werx

Terrible

published
Smitty01

Smitty01MELBOURNE

Good Service and Result

published
MaryG

MaryGMELBOURNE

Positive Experience - Bathroom Looks Great.

published

All our dealings with Bathroom Werx have been positive. We had our bathtub, wall tiles, shower base and wall tiles in the shower recoated in white and they now simply look new and shiny. I have found cleaning the surfaces to be very easy and quick to do. We have already recommended the product to our friends. Everyone is very impressed with the finished result. Everyone we dealt with at Bathroom Werx were very helpful and the Tradesman was great.
Pro's - made us feel very comfortable from the beginning to deal with them.

LargeMan

LargeManMELBOURNE

Job well done!

published

Great to deal with a Company that is so professional and Customer focused.
The Technician did a great job on my bathroom and pointed out things that needed fixing that I wasn't aware of.

All the Office Staff I dealt with were very professional and efficient.

Happy to use them again on my next project.
Professional

The best thing I ever did - restoring my bathroom through Bathroom Werx

published
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Happy Customer

published

I had my shower base, bath and basin refinished by bathroomwerx and they look fantastic I had read the reviews and was a little hesitant but had great phone service initially and the guy that come out to do the quote was on time and friendly the items in question were very old and they now look brand new The technician who performed the work was very clean and left no mess at all. Im selling my house and I know that this will make a huge difference on the day of the open house.
Easy clean and just fantastic

Expert advice and professional treament

published

excellent!

published

After reading these comments I was worried but I decided to give the company the benefit of the doubt and go with them. The people I spoke to on the phone were lovely and the rep that came out was very helpful. They followed up with me numerous times to make sure I was happy and answered all of my questions. The companies technician delivered exactly what he said he would and I was ecstatic with the job. It looks like a new bathroom and it cost me half of what a full bathroom reno would. I would recommend this company to all my friends and family.

Rick_on_the_go

Rick_on_the_goAU

  • 2 reviews
  • 1 like

Excellent

published

good product, they did what they said they were going to do.
we are happy with the end result and will definitely use them again.
Tradesman turned up on Time!
professional and friendly both on the phone and in person
great job, no mess
cant fault service

Excellent

published

What a professional group, i still cant believe what a amazing difference it has made to my bathroom and kitchen, My hubby was very skeptical about the whole process being a builder , but now he uses there services all the time. Very happy
would recommend to anyone and have !
Friendly Team, Tradsman were on time and did a awsome job!
i had a small isue with one tile but they had someone out within 2 days to fix it after job was completed !

Well Done!

published

My bathroom looks fantastic.The person who came to quote was helpful and friendly. He went over the whole process in plain english, and explained evrything to us. He then called his sales staff from my house to book our job. The bthroom was a mess....cracked tiles, staied surfaces, daggy patterns. They fixed it all in just a few days.I know have a shiny white bathroom and I love it!
Reliable friendlt office staff and tradesmen. Quick, inexpensive.

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Excellent

published

Poor Service from the boss

published

Trash Product

published

Extremely appalling customer service

published
lulu13

lulu13AU

  • 2 reviews
  • 8 likes

stay away from bathroom werx

published
Page 5 of 6
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Questions & Answers

Brown_eyes

Brown_eyesasked

How much 2 paint a bath tiled in 2 my place?

1 answer
Gina Petterson
Gina Petterson

You would have to contact Bathwerx for a quote.

muttley1

muttley1asked

My shower base approx 84sqcmx5cm depth needs resurfacing. Just wondering about a quote.

1 answer
wlall1
wlall1

I think you might be directing that question to the wrong person, I'm a former customer not a provider. Good luck with your reno.

Get an answer from our members and Bathroom Werx representatives

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