Scam site don't buy from them
This is a scam site - it took 2 months to receive the item, I received the wrong item and had to pay to ship it back - also they are located in China...buyer beware....the only reason I received a refund was because I paid through PayPal.
Part is not original nor working now
I ordered and received an apple (but not apple) mac charger. Worked for a couple of weeks. Trying to connect to the original batteriesdepot.com.au site but not a secure site now. Not sure what to do to get a refund on the warranty.
Update: Really appalling service! Taken 3 weeks of ME sending them photos, badgering for a response to get two options:
"1.If you need the item urgently, you are advise to can pay 28 AUD reshipping cost to our paypal account: firstname.lastname@example.org, then we will directly send a new one to you. please let us know ...
They don't sell ORIGINAL perts
This company advertises original parts provides NON ORIGINAL PARTS - Google them, bad reviews all over,
In addition PayPal found in the sellers favour not mine so Buyer protection didn't help after I returned the product. So no refund, out of pocket for the postage and I don't even have the non-original item as a paperweight.
- Verified customer
Terrible beyond explanation
I ordered a standard Dell charger 40 days ago. No trace of the delivery so far. Emailed them 20 days ago and they promised to "contact with post office and let you know about solution as soon as possible". Do yourself a favor and do not throw away your money shopping from this sinking ship.
After reading other reviews I was worried when I did not get a confirmation of my order within a couple of days after ordering. Using the contact link on their site. I received an almost immediate reply that indeed my battery had been shipped. It arrived within seven days. I have installed it and it works fine. I am satisfied with the service and speed of delivery
- Verified customer
This place is a scam.
I purchased two chargers for my laptop and both failed. They are not responding to my warranty request.
Further more they are not located in Australia. The products get shipped from China.
Please send an email to email@example.com
The ABN number they are using is a fraud. The more emails godaddy get about this the more chances they will take the site down.
Don’t trust the website
I ordered an ASUS ac adapter by correct part number. I filled in payment details to PayPal. The screen went into ‘processing mode’ . A little padlock with a circle running around. Then blinked back to the payment / order screen again. I was loathed to resubmit. I don’t want two. I don’t trust PayPal having been hacked before. One occasion x 4 items. I checked my bank statement. One cent was taken by PP. Last time I was advised by the bank that phishing scams take a tiny amount to check if accounts are real. 2 emails have had no reply. I cancelled my card at a $12 cost to me (plus the cent)
Very Unhappy- these guys are a rip off.
I ordered at laptop charger from Batteriesdepot and received the wrong charger. After many emails requesting a replacement and sending photos and measurements of what I received and (believe or not) what I should have received I was asked to send the item back to China. The cost of which would be > 30% of the original cost. Avoid these suppliers.
- Verified customer
Catchy..... I have been scammed
Looks that a hoax, taste to hoax, feels like hoax. I've been charged 3 times (3x150AUD), and has been done on after hours.... is annoying because I cannot contact my Bank or PayPal to stop the transaction.
Big surprise when I receive the confirmation that the Seller is in China, checking the information of the website, nothing pointed to something real. I have been scammed and I cannot do nothing about it.
Not an Aussie Website - Faulty Product and Paypal expects you to return to China for refund
Battery for Toshiba Laptop didnt work from time of receit
Took 3 weeks to arrive and had a auspost label from Sydney taped over china post label.
For a $69.99 purchase im expected to pay $25 to return to China
see return address provided by seller below
Seller also states "Remark the item valued is $1 or $10 and send it via the flat mail(post standard delivery). So we will not be charge the customs tax, or we will refuse to receive the return package."
Power Source Technology Co., Ltd.
Room 6C, NO.2 Building, Design Capital, ZhenHua West Road, Futian DIST. Shenzhen, Guangdong 518033 CN
Rip Off, not an AUS website !
Ordered a battery. Never received. Took contact by mail with the seller, received answers lie after lie, saying the problem it's in the Belgium post. Contacted the post who confirmed never received the item from the seller.
MacBook Pro Charger
I was pleasantly surprised after reading the reviews to receive my A1502 MacBook Pro charger. I received a confirmation code and I have received the charger within the specified time frame. About nine days. Thank-you Batteriesdepot for the service
The Product Does Not Comply with Australian Safety Standards
The so called 65w power adaptor has been checked after failure (2 weeks of use), by an electronics technician, who has reported this adaptor as rubbish.
Batteries Depot. com. au is being reported to the AFP, Australian Commications Commission & to the Chinese Ministry for Foreign Business and Affairs. Personally, this has been a costly exercise, which no one should have to tolerate!
Was rather worried, but it was fine
Ordered a charger form my Dell Venue 11 Pro 7140 on Thursday 28 March, 2019, had it delivered on the 05-04-2019. The was in the original manufacturers plastic when it was delivered.
Was rather worried after reading some of the reviews here, but was very happy with my order, thanks to Dotty for all the help!
Poorly built products, terrible customer service
I bought a MacBook charger in Jan 2019 and it lasted less than two weeks. The company is based in China and their after sales service is poor. Two weeks after reporting the fault, an instructional youtube video was emailed to me demonstrating the insertion of the charger get into into the wall. Don't waste you're time or money
- Verified customer
Fraud Company... Never ever buy anything from them
I bought MacBook pro charger via PayPal. I waited for almost 20 days to get charger and found it's fake charger. It is not compatible with MacBook pro. I would never recommend anyone to buy stuff from this company. I raised dispute to PayPal and they are saying me to send the product back to seller. I am not sure how much it is going to cost me back.
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