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Bay Gallery Furniture

Bay Gallery Furniture

Online store, Physical store
4.8 from 26 reviews · View Statistics
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26 reviews
    Unhappy customer68
    Unhappy customer68AU
    • 2 reviews

    Extremely bad!


    Purchased a brand new custom order leather lounge... With 12 month warranty! Took 12 weeks, arrived with major issues! Company continued to describe issues as minor! Talked us into repairs, repairers came out twice... Mad a bigger mess! Then after failed attempts to repair faulty lounges, the company rudely corresponded and rescinded their own 12 month contract! Taken to CTTT! They can not treat customers this manner, and future customers should beware of their lack of professionalism when dealing with this company.

    faulty lounges, stitching and compression marks.

    Questions & Answers

    Shane S.
    Shane S.asked
    Bay Gallery Furniture

    Hi - has anyone purchased the 3x2 seater Olivia lounge suite, what was the quality and is it comfortable,
    Thank you

    No answers
    Li M.
    Li M.asked
    Bay Gallery Furniture

    As there is no shop in Adelaide, I only like the look of the table, anyone has suggestions on their outdoor chair durability and comfort, is it suitable for people has lower back problem? Thank you!

    No answers
    Bay Gallery Furniture

    Are there any complaints in regards to wicker outdoor table & chairs in regards to fading & rusting & the general wearability of the product as I am looking at buying a 10 seater setting

    2 answers

    Hi, I purchased leather sofas from them. The sofas had several issues, in relation to the stitching and compression marks (caused by importing and transportation). I'm not sure how the quality of their outdoor furniture is, but if it's not good quality and the company stuff you around (like they did with me) I would not hesitate to lodge a complaint to CTTT. Upon this application I received a full refund.


    Hello I can tell you it's a pleasure seeing our Bay Gallery wicker chairs every morning. We have only had them for a month so I can't tell you how they are going to go regarding fading and rusting, but I am really happy with my purchase.

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    Bay Gallery Furniture


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    CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
    Type of Furniture OfferedDining, Living, Miscellaneous, Outdoor and SofasDining, Living, Miscellaneous, Outdoor and Sofas
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