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Bay Gallery Furniture

Bay Gallery Furniture (page 2 of 2)

Online store, Physical store
4.8 from 27 reviews · View Statistics
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Reviews

4.8
27 reviews
  • Product Quality
    4.8 (4)
  • Return Claim MadeYes (0) · No (4)
  • Warranty Claim MadeYes (0) · No (4)
  • Product Appearance As advertised (4) · Not as advertised (0)
  • Shipping
    5.0 (3)
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Reviewer Photos & Videos

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Unhappy customer68
Unhappy customer68AU
  • 2 reviews
  • 4 likes

Extremely bad!

published

Purchased a brand new custom order leather lounge... With 12 month warranty! Took 12 weeks, arrived with major issues! Company continued to describe issues as minor! Talked us into repairs, repairers came out twice... Mad a bigger mess! Then after failed attempts to repair faulty lounges, the company rudely corresponded and rescinded their own 12 month contract! Taken to CTTT! They can not treat customers this manner, and future customers should beware of their lack of professionalism when dealing with this company.

faulty lounges, stitching and compression marks.

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