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Bayswater Car Rental

Bayswater Car Rental (page 2 of 8)

2.8 from 152 reviews

Reviews

(52)
(14)
(9)
(10)
(67)
  • Value for Money
    3.2 (9)
  • Transparency
    1.7 (6)
  • Customer Service
    2.8 (9)
  • Booking Process
    3.7 (9)
  • Vehicle Condition
    3.4 (9)
  • Received Booked Vehicle
    • Yes (6)
    • No, I received a worse vehicle (2)
    • No, I received a better vehicle (1)


  • Verified customer

No Fuse, No hidden cost.....

published

cheap and reliable cars ..... honest and helpful staffs..... no hidden costs .. love this car rental.
cheap and good.... the top cover is a gem....Will book from them again


AJO

AJOSydney, NSW

  • 8 reviews

Fantastic

published

This company are everything you could want in a car hire company. The whole process was efficient and uncomplicated and their prices were substantially lower than other car hire companies in the area. Staff were helpful and the car I hired (a Corolla) was perfect for the four weeks I needed it as I settled back in after an overseas move. Highly recommended!

  • Verified customer

Top company.

published

We have used Baswater Fremantle for 2 trips to visit family who have emigrated from the UK. Easy booking, great prices. On 2nd visit we had to return to UK 4 weeks early at short notice because my father was very ill. The unused rental charges were returned with no quibble and at no cost. I would always use this company in future.

Col

ColSouth East Queensland, QLD

  • 6 reviews
  • 4 likes

The best company I have ever dealt with.

published

Everything was easy. It was so easy to change my booking, easy to drop the car off at Bayswater Perth, easy to get to the airport after dropping the car off. There were no hidden extras, no hassles. The car was fab (Toyota Corolla). For the price I couldn't be happier. I hired for almost two weeks in April 2018.


Diamond Disadvantage

Diamond DisadvantageBrisbane

  • 3 reviews
  • 11 likes

Good Value

published

Good value prompt return of deposit Overall good service experience for 9 day hire with older vehicle, in my opinion no difference to new vehicle apart from 40k mileage Easy booking process on line. Staff were polite and efficient Would recommend service


Samir

SamirSingapore

  • Verified customer

Hassle-free and cheap car rental

published

Rented a toyota corolla hatch for my 7 days trip in Perth. Booked online in advance. Payment was made with a debit card upon collection. Bayswater car rental is highly recommended as the website is user friendly and every detail and extra charges were made known to you upon booking. The details of the car/insurance/mileage usage were transparent during booking.. Fairly new car received and in excellent condition.


Vaughan

Vaughan

  • 5 reviews
  • 6 likes

Really easy and cheap, though a bit slow with the deposit refund

published

Picked up a Toyota Corolla for a few days after Easter from the Bayswater (Perth) depot. The service staff were really efficient and polite and the car was clean and ran well - probably only about two years old with about 47,000 km on the clock.
It was all super easy, except they did take a few days to return my deposit, so I was a little worried about that until it came through, but in the end it was all good and I'd definitely use them again. They're so much cheaper, yet just as good as any other company!


Massive Scam

published

I was involved in an accident with a No Birds rental and their in house insurance is a massive scam. I was told that there was no claim made, which was a lie. The claims manager was avoiding my calls, I would get told to call back or he’s not at work.

I have given up detailing with this terrible company.

Chami

ChamiPerth, WA

  • 15 reviews
  • 10 likes

Good service and cars

published

Hired a Toyota Corolla for a week from Subiaco. Good fairly new car 28000 km. Simple registration to start and return,. Drove to Margret River and back no problem for about $200. Great cancellation policy..

kennybarker

kennybarkerPerth

  • 3 reviews
  • 2 likes

Great cancellation policy and was able to cancel at the last minute and no charge!

published

Hello and have to give these guys a positive review due to how flexible they are!

I booked a flight from Sydney to Perth and needed to hire a car. I booked it in advance and then at the last minute, had to reschedule the flights. Quantas charged me $150 to change the flights, however Bayswater Car Rental allowed me to cancel the car hire the evening before I was going to pick it up.

This is great customer service and would highly recommend anybody looking for flexible car hire in Perth

Would definitely use these guys again!
Kenny


Jane Tran

Jane TranCrows Nest

Great cars, great services!

published

Trish

TrishMelbourne

  • 2 reviews
  • 3 likes

Fantastic service

published

Fantastic service checkin and checkout in 2 minutes no waiting around. Staff very friendly and efficient I will defiantly be using them in the future. Cars provided are in excellent condition.


merrilyn.tattersall

merrilyn.tattersallPortland, Victoria

  • 16 reviews

Highly recommend

published

Can't recommend these guys highly enough from booking process to pickup & return! Shuttled me from & to Perth airport. Great friendly service & very happy with rental cost & insurance (tho didn't need that). A week hire $304 inc insurance, very happy thankyou No aBirds :) Need you in other locations now please!


In shock at how rude their staff were!!

published

Didn't quite get to hiring the car as the lady on the phone was so unbelievably rude I will NOT be ever using this company!!! I actually could not believe her attitude! Asking simple questions is clearly too hard for this lady to handle. Surprised they're still going with that level of customer service! I will not be calling back.

pdm17

pdm17AU

  • 15 reviews
  • 1 like

No Birds No Hassel

published

What a delight to deal with this company ...so easy to book on line, returned car early and received refund. I had trouble trying to sort out insurance with other companies and so expensive. This company was $25 per day, $70 insurance and $25 for additional driver if required. Will definitely use again.

nailer

nailerSydney, NSW

  • 17 reviews

Would recommend

published

Excellent First Up Experience

published

Hired a Toyota RAV 4 through Bayswater Perth City for 10 days during last 2 weeks of this month, Pick up and drop off process very easy and overall cost was exceptional with a nil excess. Delivered the car back early and received a refund of part hire cost which was a nice surprise. No complaints here.


Jeannie

JeannieSydney

  • 2 reviews
  • Verified customer

Simple and easy to book without any hidden fees

published

I booked a holiday with my best friend to Perth. We needed to hire a car pretty quickly, and having encountered bad experiences from major car hiring companies (e.g. hidden fees that you find out only after you turn up to collect the car, and you're forced to pay it because there aren't any other options and you've already paid for the deposit), I turned to Bayswater Car Rental. The booking process was very easy and quick. It took only 5 minutes from arrival to the shop to picking up the car. Returning the car was great as well as we didn't encounter any problems. Will definitely hire from this company again, and highly recommend others to do so as well!


Susie

SusieManly

Excellent service at great rates

published

Really simple to book on the phone, email confirmation and no deposit. Efficient transfers to and from the airport. I went for top cover insurance unlimited ks which meant no fuss. Was upgraded. Great little car. Cheerful staff. I'll be a return customer for sure.


Stay away

published

Stay away from this company! My car got written off by a lady driving a "no birds" car and guess what, they did NOTHING about it. They don't have proper insurance and they don't care


Page 2 of 8

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Questions & Answers

arthur

arthurasked

Is this the Bayswater car rental in Guilford rd Perth?
cheers arthur

2 answers
Willyeckerslike
Willyeckerslike

The Perth branch is there yes.

SPK
SPK

No Bird....Bayswater Car Rental. Never trusts this company as there are a lot of Hidden Fees. Please read your agreement word by word. I have to place a $2000 deposit with them because I rejected their insurance cover. The worst is that there do not refund the $2000 deposit in 5 working days after returning of the car. The moment I write this comment, my deposit still on hold. And very poor customer service, I guess because of their NOT Transparency policy, many unsatisfactory customers and complaints. Customer Service is rated Zero.


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