Scam scam scam
1.Sign up was confusing price misleading (i was told I'd get 2 weeks free trial, if I liked it then. I would be charged for a 3 month subscription.
2.Said $161/3 months from the Australian .com.au site, so I assumed it was Australian dollars, not actually what dollars they charge.
3. I've paid almost $1000 in 7 months, did not realise the subscription would just renew again after 3 months, no emails asking if I'd like to renew they just took the money from my acct
4. So many members use fake profiles, i.e. same photo with 4 different user ...
Actually I’m giving ZERO star!! Disgusting website! Liars! Money sucker website!!
Wish I had seen all these reviews before joining this stupid dating website!! I joined around December 2017. Thought I only paid $10 for it but they charged me $239 for it! And I didn’t know it until today!!! Because they charged another additional $299.40. Woke up this morning and got an email from PayPal regarding this transaction! I was horrified! I reported to PayPal immediately and opened dispute! I informed my bank about it. And they told me they would look into this matter seriously. I then realised the transaction was from this stupid w...ebsite! And those transactions were unauthorised! I remember I deactivated my profile long ago! How come they re-activated my account without my knowledge?!? I logged in to my account and it was active!!! No notification whatsoever! Can you believe it? So my account was active without my knowledge!! And I didn’t know I was charged $239 way back in Dec 2017! Coz I didn’t check my bank account at that point of time so, they got away with it!!!! I am soooo angry and shocked! How could they do this? I lost $239 for nothing and I may lost another $299.40 ! This website is total scam!! Please don’t ever ever try to use this site. I’m trying to cancel my membership but looks like I’m going to have problems doing it just like other people. I cancelled my card too! I’m going to take legal action if they send me emails asking me $$$. A bunch of thieves these people are!! Hope PayPal cancels this transaction. They are still investigating my case. They told me there was a billing agreement! So what now? They just get my money, just like that! Wake up PayPal. It’s scammed! Read all these reviews. Simplistic complains!! I hope I get my money back. I’m soooo angry.
This site is fake, profiles are fake and customer service responses are automated. It is a trap for the vulnerable and I suggest others to stay away. I guess we live and learn. I have disputed the charges and hopefully my financial institution with resolve this to my satisfaction. Once bitten twice shy.
Be2 scam... my response to them
To Whom It May Concern
I handed all of the information and communication between myself and be2 to the disputes/fraud department of my banking provider. They investigated the case and determined the charges to my card on behalf of be2 to be not in accordance with New Zealand Consumer Law and therefore fraudulent. On this basis the money was returned to me. I am more than happy to share the same information with your nominated collection agency and feel confidant the outcome will be the same. Please take this as the final communication betwee...n myself and be2 as, based on your communication below, I will not be making a payment so all further communication will be with your nominated collection agency. If further communication is received from be2 with regard to ‘payment reminders’ this will be considered harassment and I will be seeking legal advice accordingly. In addition, please remove all of my personal data from any source controlled, accessed or shared by be2. Please provide evidence of this being carried out. Failure to comply with this will be in breach of GDPR regulations of which you are compelled to comply. Thank you
OMG!!! This is the worst site I have ever been on. The profiles are fake!! I have not met anyone and now I have tried to cancel and will not let me. I sent a fax on May 24, with 3 follow up emails and they said not sent in time, which I did, before 13 June renewal date. I can't seem to find which card I paid it on but I have now emailed the copy and they are saying now they need transmission confirmation. This is a disgrace!! I have said just cancel the membership immediately or I will report them, I don't want any money back.. They leave the email a week before replying. I will keep sending emails until they cancel. Does anyone know who we can report this company too?
Absolutely disgusting costumer service
The worst dating app ever, some of the profile photos are not even real people, like generic models you’d find in a photo frame in a shop, I joined and with hours of paying $79 i wanted a refund, I emailed them and 3 days later they said too bad we don’t refund it’s in our terms and agreement. Which are not clearly written I might add so I’m sure many people face this problem.
Then say happy to delete your profile but you have to fax this and that or post it, but make sure it’s done 14 days before renew date or we will take a further $79 out ...
Scam don't join...
The worst dating online. They fake . I wish I read their review. I press button to join 1 month but they took my money for 6 months. I'm ok with it, I thought was my mistake. 6 months later they took my money again and more than last time. I tried to cancel my membership but the be2 website did not let me. Lucky I paid through my PayPal acc. I call them and I told them that I got scam by be2. I got the refund . so happy . thanks to PayPal customer service. Excellent job.
Should stop be2 operated in Australia. Scam. Scam.
I can only repeat what the other reviews have stated. “Fuzzy” photos which were to be revealed only if I paid another $299, so I attempted to cancel - impossible to contact them & they still took $299 from my bank account. There were all sorts of legal threats so I cancelled my credit card as my bank warned me they would still keep trying to withdraw from my account. Surely there is a way to get these criminals???
Scam- thieves -don't give credit card details
I clicked on $20 for 1 month trial. They took approx $90 out of my account. I only got matched with 20 guys. Most were false profiles. I spoke to 1 guy only who told me he got matched with 500 women. 1 month later I found they took an additional $200 from my account. In the fine print it says to cancel your account you need to send a fax and ONCE PROCESSED your account will no longer be billed.
My issue is they make it hard to cancel. I had a written agreement that they required 14 days notice to cancel ahead of the June final membership date. I duly sent off a scanned written and signed letter in time for them to cancel adhering to the notice period. They then wrote back and said the notice period was not 2 weeks but 6 weeks and that I would be billed again for a further 6 months almost $300. I said that I had documentation of the 2 weeks and for them not to tarnish their brand name and hassle a 72 year old man. I then had to replace my credit card with a $10 fee as a precaution. They wrote back and said they made a mistake and there would be no further payments required. They were trying it on.
This site is a scam
I signed up and thought I was paying $24.98 for one month and they charged me 4 times the amount. When I queried it with them they told me that is what the weekly amount was. Luckily my
bank refunded me this money. Wish I had read the reviews first. I realised by reading them that it was very difficult to cancel your subscription so they first thing I did was cancel my credit card so they couldn’t charge me. Impossible to
Cancel. They finally told me I could send a signed scanned letter which I did but they have since told me they didn’t rece...
Warning scam - do not sign up
I want to actually give -0 stars. All very appealing on the outside but wait until you try to delete your profile. This review is not because I am upset about not meeting anyone, there are plenty of wonderful dating sites out there. I realised not long after I joined how incredibly difficult this site was to navigate and in terms of matches there were literally zero. When I tried to delete my account it was almost impossible to find where that was on their website and when I did it was ludicrous. There was also no contact number that worked. Af...ter sending endless emails and a letter to remove my profile I still kept getting charged. I eventually had to cancel my credit card and resort to the bank to get (some of) my money back. This website is a cover for thieves. Do yourself a favour and stay away!
Total scam, bunch of thieves........total scum.....
signed up...did not like it so tried to cancel premium membership after 1 week. Sent 3 Letters within the 14 day notes period according to their terms and conditions, did not hear at all from them. Send e-mail to Ozi customer service e-mail only automated reply only. Called the Bank and CXL my credit card. Keep receiving nasty e-mail pay up or we will pass on to debt collectors. Will not pay another $ to them! After all I sent them 3 letters to Luxemburg asking to CXL! Wondering if anybody in Australia actually had debt collectors knocking on their doors? What was the outcome? Called ACCC they not really any help and just advice to get legal advice. SOOOO frustrated!
Shocking Scam - Don’t Do It
I didn’t read these reviews and subscribed from the Facebook link. The profiles listed have duplicate photos when I enquired, was advised that these are temporary photos waiting to be updated. The temporary photos stayed on many profiles. The automatic renewal will be charged to your credit card, the only reason mine didn’t is I cancelled my credit card. I now am being chased by a collection agency in Amsterdam theartening a court summons. I’m absolutely not paying anything further this is an awful scam. Please don’t sign up.
- Verified customer
What A Sham! Don't use them
I joined on their 1-month price at $24.99 thinking I would try it first before committing to anything longer. After paying I soon discovered there wasn't much in my area to chose from and cancelled two days later after joining, making sure I was giving them their 15 days notice. I noticed in their terms and conditions that I had to send a fax to cancel my membership. Obviously making it difficult for anyone to cancel. An email to their support team wasn't going to work. So fax through a cancellation letter and received a confirmation by email ...that they acknowledged my cancellation. I later checked my credit card bank statement and discovered they taken out $99.86! I followed this up with them by email and their response was the $24.99 was a weekly amount even they charge monthly and wont be refunding me the over charge.! BEWARE they are a con-artist and SCAMMERS.
Totally false site
My friend joined this B2 site and thought she was getting a bargain
She told me about finding the add on Facebook
I looked it up and saw all these complaints
She then checked her Visa card account and saw she had been charged over 200 dollars instead of what she had agreed to (being less than 60 dollars ) per the add.
She has phoned the bank to cancel the transaction and her card.
I think everyone needs to email Facebook and complain about them allowing this to happen
Surely other people have notified Facebook about this fraudulent practice.
- Verified customer
Deceptive, unscrupulous and fraudulent!
Images of potential “matches” are blurred and when you subscribe, you find out they are only “templates”: Not the person depicted. I immediately requested a refund which was declined. Disgusting low life's who should not be able to advertise.
Total Scam!!!! Don't Join!!!!
After joining I realized almost immediately that their were numerous profiles of same person with different names from different locations. I wanted to cancel my membership but kept getting the run around. I've since cancelled my credit card. I cannot believe that this site is still operating in Australia as it is clearly not a fair trading and legit site. Its disgusting that so many innocent people are being screwed over.
Questions & Answers
its not really a questrion its just i had a look at your site and now you just endlessly send me fake woman who want to meet etc its a scam i read hundreds of stories of how this site is a scamn so no more emails just leave me alone if you were real id spend money with you but your not so go away
Has anyone successfully cancelled their subscription and gotton their money back??? I am single mum who is unemployed and cannot afford this total nightmare I've just got myself into! Hard lesson to learn and wish I had found these reviews before diving in. What is the best way to make sure no more money is taken from me? I am so mortified and feel sick
My best advice is to get hold of bank an if have also paypal too lock/replace card an block them from taking out money also with paypal as they will send message an you decline them. You have roughly depending on bank roughly 30-90 days too prove have attempted with them also. I have changed card an also locked with paypal them as also having no luck with this and made claim/complaint with westpac. Incase no success an prove have attempted.
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