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Beacon Lighting
2.1 from 295 reviews · View Statistics

Reviews

  • Return Claim MadeYes (1) · No (0)
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Norman Lewis

Norman LewisPerth, WA

  • 3 reviews
  • 1 like

DC ceiling Fan Warranty

published
Incentivised ReviewNo
Return Claim MadeYes
1 comment
Beacon Lighting
Customer S.Beacon Lighting
Elif

Elif

  • 4 reviews

Product modifications

published
1 comment
Beacon Lighting
Customer S.Beacon Lighting
Alison

AlisonMetropolitan Adelaide, SA

  • 7 reviews
  • 2 likes

2 Bedside Lights

published

Happy with our purchase. We have bought many lights through them when we were building our house & they were always helpful & knowledgeable

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Mob S

Mob SPerth

  • 2 reviews
  • 1 like

Not recommended for donwlights

published

We purchased 45 downlights and 2 pendants from beacon lighting; in summary:
1- the downlights are over priced.
2- NEVER NEVER use beacon lighting electricians, they are ridiculously expensive and their service is poor!
3- The pendants are only good, because they are different.

Getting Annoyed!!

published
1 comment
Beacon Lighting
Customer S.Beacon Lighting

We appreciate for your feedback regarding your experience with us, if you could contact us directly on 03 8561 1599 or webmaster@beaconlighting.com.au, we will be able to look into your issue and get it addressed as soon as possible.

See all Beacon Lighting reviews

Questions & Answers

Pasqualina S

Pasqualina Sasked

Online store

I have a Radar 52 DC CTC fan ORB with light, purchased from Beacon Lighting Bunbury WA. Can you please explain to me why in the middle of the night the light comes on? Also returning home from being away for a couple of weeks, the fan was off when I left but had turned on while I was away. There had been no power serge or the other appliance in the hove would be flashing. Can you Help. Thank you. Pasqualina

3 answers
Philip A.
Philip A.

We have never had any problems with products bought from Beacon and our problem is within the fan itself, possibly a loose screw, sorry but I cannot give any advice except to contact the beacon people on their contact line.

Beacon Lighting
Customer S.Beacon Lighting

Hi Pasqualina,
From your description it does sound like there could be someone in the vicinity who also has the same fan, and their remote is on the same frequency as yours. To rectify this all you should need to do is re-pair your fan and remote.

1. Have the power switched off at the wall on for the fan
2. Switch on the fan you are programming and hold the power button for 30 sec or longer even up to 45 sec will do
3. Turn on the fan on to different speeds to check it has paired correctly.

This should solve the issue. If for some reason it does still turn on by itself after this, please contact our warranty team by filling out the following form: https://www.beaconlighting.com.au/warranty-claims

Regards, Rhiannon - Beacon Lighting Customer Service.

Pasqualina S
Pasqualina S

Thank you. Will trying doing this. Will contact you if this doesn't fix problem. Pasqualina

Mike C

Mike Casked

Beacon Lighting

Looking for feedback, good and bad, on the Beacon Lighting "Atlanta 142cm DC fan and light"
Thanks
Mike

No answers
alison p.

alison p.asked

Beacon Lighting

Hi i purchased 2 ceiling fans the same...l now need a remote control..do l need to purchase 2..or will one work for both.fans.

1 answer
Beacon Lighting
Customer S.Beacon Lighting

Hi Alison, Thank you for your enquiry.
You will need to buy 2 remotes initially, as each remote will come with a receiver that will need to be installed in the canopy of the fan. You can then program 1 remote to work both fans.
Kind regards Amber - BL Customer Service

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